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    Upgrade Unitrends 7.1

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    • nadnerBN
      nadnerB
      last edited by

      So how does one upgrade Unitrends UEB 7.1 to what ever the latest version is?
      I've got it kicking around and I'd like to have a look at the new version.

      I found the "Check for updates" section in the UEB interface but it can't get through out proxy server for whatever reason. I have attempted to apply proxy settings to it but that had no effect.

      Also, what's the go with UEB and Unitrends Free? When I grabbed UEB 7.1, it was the free version and the website wording was much clearer. All I've found is the 1TB limitation of the freebie.

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      • art_of_shredA
        art_of_shred Banned
        last edited by

        Getting the updates is how you upgrade. You need port 21 open for connection to ftp.unitrends.com to get those. Also, I think you're (it's easy to do) confusing the "free for SW members" UEB with the new product that is named "Unitrends Free". The latter is the 1TB limited product. The SW-member exclusive is free, but it's not "Free". You're using the original UEB product, you just have a special code to get that free limited license (Spicy UEB).

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        • nadnerBN
          nadnerB
          last edited by

          @art_of_shred said:

          Getting the updates is how you upgrade. You need port 21 open for connection to ftp.unitrends.com to get those. Also, I think you're (it's easy to do) confusing the "free for SW members" UEB with the new product that is named "Unitrends Free". The latter is the 1TB limited product. The SW-member exclusive is free, but it's not "Free". You're using the original UEB product, you just have a special code to get that free limited license (Spicy UEB).

          Great, well that's just difficult. Is there no other way?

          • Is the firewall rule for the UEB apliance or just an ftp client?

          Yes, I think I may have confused the two editions.

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          • art_of_shredA
            art_of_shred Banned
            last edited by

            The UEB appliance needs port 21 for updates. No easy way around it.

            nadnerBN 1 Reply Last reply Reply Quote 0
            • nadnerBN
              nadnerB @art_of_shred
              last edited by

              @art_of_shred said:

              The UEB appliance needs port 21 for updates. No easy way around it.

              Well, that's disappointing.

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              • art_of_shredA
                art_of_shred Banned
                last edited by

                I never understand why that's such a big deal. It's just an outbound request.

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @art_of_shred
                  last edited by

                  @art_of_shred said:

                  I never understand why that's such a big deal. It's just an outbound request.

                  Because it is very common to block all outbound traffic except for web traffic to prevent people from doing downloads, connecting to unmonitored services or whatever. Opening any port to the network means it can be used for whatever someone wants since you can't control what services run on port 21.

                  This seems odd when you are used to direct access networks but if you are dealing with proxied networks they only work by having all ports, including 80 and 443, closed and letting the proxy handle those connections.

                  This is how most larger businesses (those over about 1,000 users) tend to work. Sometimes for security, sometimes for performance (proxy servers reduce load on the WAN while providing monitoring and security.)

                  It's possible to open a single port to a single device but it often breaks processes, requires crossing team boundaries, introduces complications, etc. FTP is specifically problematic because it uses a bizarre port hopping scheme making it difficult to proxy and track.

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                  • art_of_shredA
                    art_of_shred Banned
                    last edited by

                    How about temporarily opening it when you need to run updates?

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