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    VoIP One-way Audio and Voice drops

    IT Discussion
    voip freepbx meraki sip
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    • ?
      A Former User @Dashrender
      last edited by

      @Dashrender said:

      @scottalanmiller said:

      @Dashrender said:

      @coliver said:

      It seems that it is only audio going out not audio coming in. During the periods of packet loss I can still hear the 2nd person (or myself if it is my cell phone) talking but I can't talk to them. Our Network Extender and the Vitelity SIP trunk are also experiencing the same thing.

      Interesting. This is a similar problem I'm having with my C@C hosted FPBX and G-Voice sample box, and I'm behind a SonicWall NSA 2400.
      I can hear the outside caller, but they get blips when they can't hear me.

      Does it cut in and out, or just die?

      Cuts in and out, exactly like @coliver's situation. Frankly considering C@C and g-voice, I'm surprised it works as well as it does.

      I've done freebpx on a raspberry Pi with google voice and never had issues with it. Likely it's all C@C issues.

      DashrenderD 1 Reply Last reply Reply Quote 1
      • DashrenderD
        Dashrender @A Former User
        last edited by

        @thecreativeone91 said:

        @Dashrender said:

        @scottalanmiller said:

        @Dashrender said:

        @coliver said:

        It seems that it is only audio going out not audio coming in. During the periods of packet loss I can still hear the 2nd person (or myself if it is my cell phone) talking but I can't talk to them. Our Network Extender and the Vitelity SIP trunk are also experiencing the same thing.

        Interesting. This is a similar problem I'm having with my C@C hosted FPBX and G-Voice sample box, and I'm behind a SonicWall NSA 2400.
        I can hear the outside caller, but they get blips when they can't hear me.

        Does it cut in and out, or just die?

        Cuts in and out, exactly like @coliver's situation. Frankly considering C@C and g-voice, I'm surprised it works as well as it does.

        I've done freebpx on a raspberry Pi with google voice and never had issues with it. Likely it's all C@C issues.

        Damn, nice - I really need to do this at home!

        1 Reply Last reply Reply Quote 0
        • coliverC
          coliver
          last edited by

          And right around 4:00pm everything goes back to normal. 2015-06-03 16_01_00-root@pbx_~.png

          2015-06-03 16_03_49-Meraki Dashboard - SSI - Delhi.png

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            I assume this is because people are going home or slacking off as they prepare to?

            coliverC 1 Reply Last reply Reply Quote 0
            • coliverC
              coliver @scottalanmiller
              last edited by coliver

              @scottalanmiller said:

              I assume this is because people are going home or slacking off as they prepare to?

              I spoke too soon looks like I am still at ~23% packet loss from the pbx to the firewall and 19% from the firewall to the pbx

              Generally people are fairly good at working up to the last minute here. At least from what I've seen.

              1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender
                last edited by

                It will be interesting to see how it continues to show as the end of the day approaches and passes.

                coliverC 1 Reply Last reply Reply Quote 0
                • coliverC
                  coliver @Dashrender
                  last edited by coliver

                  @Dashrender said:

                  It will be interesting to see how it continues to show as the end of the day approaches and passes.

                  If yesterday or Monday was any indication, it generally works fine. At least compared to the rest of the day.

                  DashrenderD 1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender @coliver
                    last edited by

                    @coliver said:

                    @Dashrender said:

                    It will be interesting to see how it continues to show as the end of the day approaches and passes.

                    If yesterday or Monday was any indication, it generally works fine. At least compared to the rest of the day.

                    I am more curious about the packet loss as the day winds down... does it drop to zero or near zero, or does it stay high?

                    coliverC 1 Reply Last reply Reply Quote 0
                    • coliverC
                      coliver @Dashrender
                      last edited by

                      @Dashrender said:

                      @coliver said:

                      @Dashrender said:

                      It will be interesting to see how it continues to show as the end of the day approaches and passes.

                      If yesterday or Monday was any indication, it generally works fine. At least compared to the rest of the day.

                      I am more curious about the packet loss as the day winds down... does it drop to zero or near zero, or does it stay high?

                      I'll let you know. Right now I just did 170 packets and saw 34% packet loss.

                      1 Reply Last reply Reply Quote 0
                      • coliverC
                        coliver
                        last edited by

                        2015-06-03 16_49_23-root@pbx_~.png

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          Definitely sounds like something is overloaded.

                          1 Reply Last reply Reply Quote 0
                          • coliverC
                            coliver
                            last edited by

                            Yep, @GregoryHall is helping me narrow it down. Just waiting on my ISP to get back to me so we can setup something he requested. Small town ISPs aren't the most responsive I've come to understand.

                            ? 1 Reply Last reply Reply Quote 1
                            • ?
                              A Former User @coliver
                              last edited by

                              @coliver said:

                              Yep, @GregoryHall is helping me narrow it down. Just waiting on my ISP to get back to me so we can setup something he requested. Small town ISPs aren't the most responsive I've come to understand.

                              Depends on which one. Some of them are the best ones out their.

                              1 Reply Last reply Reply Quote 0
                              • coliverC
                                coliver
                                last edited by

                                2015-06-03 17_26_56-root@pbx_~.png

                                1 Reply Last reply Reply Quote 0
                                • coliverC
                                  coliver
                                  last edited by coliver

                                  Hyper-V seems to have some issues reporting Linux memory (although from conversations with @scottalanmiller it seems most things do).

                                  On the Linux Box (PBX)
                                  2015-06-04 09_15_35-PBX on SSI-VMHOST-3 - Virtual Machine Connection.png

                                  Hyper-V Manager
                                  2015-06-04 09_15_59-Hyper-V Manager.png

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • coliverC
                                    coliver
                                    last edited by

                                    Ping results from the PBX to Google from late last night until I got in this morning.

                                    2015-06-04 09_17_07-PBX on SSI-VMHOST-3 - Virtual Machine Connection.png

                                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch @coliver
                                      last edited by

                                      @coliver said:

                                      Ping results from the PBX to Google from late last night until I got in this morning.

                                      Wow, that is bad.

                                      Did you have a ping running from another device to google at the same time for comparison?

                                      coliverC 1 Reply Last reply Reply Quote 0
                                      • coliverC
                                        coliver @JaredBusch
                                        last edited by

                                        @JaredBusch said:

                                        @coliver said:

                                        Ping results from the PBX to Google from late last night until I got in this morning.

                                        Wow, that is bad.

                                        Did you have a ping running from another device to google at the same time for comparison?

                                        No, not at that point unfortunately.

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @coliver
                                          last edited by

                                          @coliver said:

                                          Hyper-V seems to have some issues reporting Linux memory (although from conversations with @scottalanmiller it seems most things do).

                                          On the Linux Box (PBX)
                                          2015-06-04 09_15_35-PBX on SSI-VMHOST-3 - Virtual Machine Connection.png

                                          Hyper-V Manager
                                          2015-06-04 09_15_59-Hyper-V Manager.png

                                          Yes, most platforms don't read the data in the expected way.

                                          You have tons of free memory here.

                                          1 Reply Last reply Reply Quote 0
                                          • coliverC
                                            coliver
                                            last edited by coliver

                                            Ok, after @GregoryHall I was able to setup a third party SIP trunk and that has been working phenomenally.

                                            However with our primary SIP trunk, after some reconfiguration (or something) on the providers side I am now getting this:

                                            2015-06-04 14_03_19-root@pbx_~.png

                                            This happens only on incoming calls from our primary trunk. Is this a configuration on the router or from the provider that would effect this?

                                            1 Reply Last reply Reply Quote 0
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