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    VoIP One-way Audio and Voice drops

    IT Discussion
    voip freepbx meraki sip
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    • DashrenderD
      Dashrender @coliver
      last edited by

      @coliver said:

      It seems that it is only audio going out not audio coming in. During the periods of packet loss I can still hear the 2nd person (or myself if it is my cell phone) talking but I can't talk to them. Our Network Extender and the Vitelity SIP trunk are also experiencing the same thing.

      Interesting. This is a similar problem I'm having with my C@C hosted FPBX and G-Voice sample box, and I'm behind a SonicWall NSA 2400.
      I can hear the outside caller, but they get blips when they can't hear me.

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @coliver
        last edited by

        @coliver said:

        @scottalanmiller said:

        That's because you have RTP. Each direction is unrelated to the other. So the stream of your voice and the stream of their voice are just two unidirectional streams that don't know about each other. So something causing them to fail would not necessarily impact you and vice versa.

        Yep, I found it interesting that RTP is only being affected one way regardless of packet loss.

        Typically packet loss is one directional. When a ping fails, normally either the ping makes it out but can't return. Or it doesn't make it out but it could have returned. For both directions to fail (when the entire connection is not dead) is unlikely.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @Dashrender
          last edited by

          @Dashrender said:

          @coliver said:

          It seems that it is only audio going out not audio coming in. During the periods of packet loss I can still hear the 2nd person (or myself if it is my cell phone) talking but I can't talk to them. Our Network Extender and the Vitelity SIP trunk are also experiencing the same thing.

          Interesting. This is a similar problem I'm having with my C@C hosted FPBX and G-Voice sample box, and I'm behind a SonicWall NSA 2400.
          I can hear the outside caller, but they get blips when they can't hear me.

          Does it cut in and out, or just die?

          DashrenderD 1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender @scottalanmiller
            last edited by Dashrender

            @scottalanmiller said:

            @Dashrender said:

            @coliver said:

            It seems that it is only audio going out not audio coming in. During the periods of packet loss I can still hear the 2nd person (or myself if it is my cell phone) talking but I can't talk to them. Our Network Extender and the Vitelity SIP trunk are also experiencing the same thing.

            Interesting. This is a similar problem I'm having with my C@C hosted FPBX and G-Voice sample box, and I'm behind a SonicWall NSA 2400.
            I can hear the outside caller, but they get blips when they can't hear me.

            Does it cut in and out, or just die?

            Cuts in and out, exactly like @coliver's situation. Frankly considering C@C and g-voice, I'm surprised it works as well as it does.

            ? 1 Reply Last reply Reply Quote 0
            • ?
              A Former User @Dashrender
              last edited by

              @Dashrender said:

              @scottalanmiller said:

              @Dashrender said:

              @coliver said:

              It seems that it is only audio going out not audio coming in. During the periods of packet loss I can still hear the 2nd person (or myself if it is my cell phone) talking but I can't talk to them. Our Network Extender and the Vitelity SIP trunk are also experiencing the same thing.

              Interesting. This is a similar problem I'm having with my C@C hosted FPBX and G-Voice sample box, and I'm behind a SonicWall NSA 2400.
              I can hear the outside caller, but they get blips when they can't hear me.

              Does it cut in and out, or just die?

              Cuts in and out, exactly like @coliver's situation. Frankly considering C@C and g-voice, I'm surprised it works as well as it does.

              I've done freebpx on a raspberry Pi with google voice and never had issues with it. Likely it's all C@C issues.

              DashrenderD 1 Reply Last reply Reply Quote 1
              • DashrenderD
                Dashrender @A Former User
                last edited by

                @thecreativeone91 said:

                @Dashrender said:

                @scottalanmiller said:

                @Dashrender said:

                @coliver said:

                It seems that it is only audio going out not audio coming in. During the periods of packet loss I can still hear the 2nd person (or myself if it is my cell phone) talking but I can't talk to them. Our Network Extender and the Vitelity SIP trunk are also experiencing the same thing.

                Interesting. This is a similar problem I'm having with my C@C hosted FPBX and G-Voice sample box, and I'm behind a SonicWall NSA 2400.
                I can hear the outside caller, but they get blips when they can't hear me.

                Does it cut in and out, or just die?

                Cuts in and out, exactly like @coliver's situation. Frankly considering C@C and g-voice, I'm surprised it works as well as it does.

                I've done freebpx on a raspberry Pi with google voice and never had issues with it. Likely it's all C@C issues.

                Damn, nice - I really need to do this at home!

                1 Reply Last reply Reply Quote 0
                • coliverC
                  coliver
                  last edited by

                  And right around 4:00pm everything goes back to normal. 2015-06-03 16_01_00-root@pbx_~.png

                  2015-06-03 16_03_49-Meraki Dashboard - SSI - Delhi.png

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    I assume this is because people are going home or slacking off as they prepare to?

                    coliverC 1 Reply Last reply Reply Quote 0
                    • coliverC
                      coliver @scottalanmiller
                      last edited by coliver

                      @scottalanmiller said:

                      I assume this is because people are going home or slacking off as they prepare to?

                      I spoke too soon looks like I am still at ~23% packet loss from the pbx to the firewall and 19% from the firewall to the pbx

                      Generally people are fairly good at working up to the last minute here. At least from what I've seen.

                      1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender
                        last edited by

                        It will be interesting to see how it continues to show as the end of the day approaches and passes.

                        coliverC 1 Reply Last reply Reply Quote 0
                        • coliverC
                          coliver @Dashrender
                          last edited by coliver

                          @Dashrender said:

                          It will be interesting to see how it continues to show as the end of the day approaches and passes.

                          If yesterday or Monday was any indication, it generally works fine. At least compared to the rest of the day.

                          DashrenderD 1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @coliver
                            last edited by

                            @coliver said:

                            @Dashrender said:

                            It will be interesting to see how it continues to show as the end of the day approaches and passes.

                            If yesterday or Monday was any indication, it generally works fine. At least compared to the rest of the day.

                            I am more curious about the packet loss as the day winds down... does it drop to zero or near zero, or does it stay high?

                            coliverC 1 Reply Last reply Reply Quote 0
                            • coliverC
                              coliver @Dashrender
                              last edited by

                              @Dashrender said:

                              @coliver said:

                              @Dashrender said:

                              It will be interesting to see how it continues to show as the end of the day approaches and passes.

                              If yesterday or Monday was any indication, it generally works fine. At least compared to the rest of the day.

                              I am more curious about the packet loss as the day winds down... does it drop to zero or near zero, or does it stay high?

                              I'll let you know. Right now I just did 170 packets and saw 34% packet loss.

                              1 Reply Last reply Reply Quote 0
                              • coliverC
                                coliver
                                last edited by

                                2015-06-03 16_49_23-root@pbx_~.png

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller
                                  last edited by

                                  Definitely sounds like something is overloaded.

                                  1 Reply Last reply Reply Quote 0
                                  • coliverC
                                    coliver
                                    last edited by

                                    Yep, @GregoryHall is helping me narrow it down. Just waiting on my ISP to get back to me so we can setup something he requested. Small town ISPs aren't the most responsive I've come to understand.

                                    ? 1 Reply Last reply Reply Quote 1
                                    • ?
                                      A Former User @coliver
                                      last edited by

                                      @coliver said:

                                      Yep, @GregoryHall is helping me narrow it down. Just waiting on my ISP to get back to me so we can setup something he requested. Small town ISPs aren't the most responsive I've come to understand.

                                      Depends on which one. Some of them are the best ones out their.

                                      1 Reply Last reply Reply Quote 0
                                      • coliverC
                                        coliver
                                        last edited by

                                        2015-06-03 17_26_56-root@pbx_~.png

                                        1 Reply Last reply Reply Quote 0
                                        • coliverC
                                          coliver
                                          last edited by coliver

                                          Hyper-V seems to have some issues reporting Linux memory (although from conversations with @scottalanmiller it seems most things do).

                                          On the Linux Box (PBX)
                                          2015-06-04 09_15_35-PBX on SSI-VMHOST-3 - Virtual Machine Connection.png

                                          Hyper-V Manager
                                          2015-06-04 09_15_59-Hyper-V Manager.png

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • coliverC
                                            coliver
                                            last edited by

                                            Ping results from the PBX to Google from late last night until I got in this morning.

                                            2015-06-04 09_17_07-PBX on SSI-VMHOST-3 - Virtual Machine Connection.png

                                            JaredBuschJ 1 Reply Last reply Reply Quote 0
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