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    VoIP One-way Audio and Voice drops

    IT Discussion
    voip freepbx meraki sip
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    • scottalanmillerS
      scottalanmiller
      last edited by

      What Linux is the "other" one?

      coliverC 1 Reply Last reply Reply Quote 0
      • coliverC
        coliver @scottalanmiller
        last edited by coliver

        @scottalanmiller said:

        What Linux is the "other" one?

        CentOS 6.6 final. FreePBX runs on CentOS 6.5 final.

        This is one running OpenSuse
        2015-06-03 10_19_30-Request Tracker on SSI-VMHOST-1 - Virtual Machine Connection.png

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        • ?
          A Former User
          last edited by

          Does a Windows VM on the hyper-V server have the same issue?
          Also what about a UEFI linux running in a Generation 2 Hyper-V VM?

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          • coliverC
            coliver
            last edited by

            Ping results from the Meraki. All of these are on different ports of the Meraki.

            .88 is my deskphone, .121 is the PBX and .116 is a Windows server.

            2015-06-03 10_20_28-Meraki Dashboard - SSI - Delhi.png

            ? 1 Reply Last reply Reply Quote 0
            • ?
              A Former User @coliver
              last edited by A Former User

              @coliver said:

              Ping results from the Meraki. All of these are on different ports of the Meraki.

              .88 is my deskphone, .121 is the PBX and .116 is a Windows server.

              2015-06-03 10_20_28-Meraki Dashboard - SSI - Delhi.png

              That doesn't make sense your out bound pings where fine on the other devices with no issues.

              coliverC 1 Reply Last reply Reply Quote 0
              • coliverC
                coliver @A Former User
                last edited by

                @thecreativeone91 said:

                @coliver said:

                Ping results from the Meraki. All of these are on different ports of the Meraki.

                .88 is my deskphone, .121 is the PBX and .116 is a Windows server.

                2015-06-03 10_20_28-Meraki Dashboard - SSI - Delhi.png

                That doesn't make sense your out bound pings where fine on the other devices with no issues.

                Yep, that was pinging the same windows server that had pinged it before. I'm going to try a few different phones and PCs around the network to test this.

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                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  So even the deskphone is losing a lot of packets? That's very, very fishy. Maybe there is a switch issue or something?

                  coliverC 1 Reply Last reply Reply Quote 1
                  • coliverC
                    coliver @scottalanmiller
                    last edited by

                    @scottalanmiller said:

                    So even the deskphone is losing a lot of packets? That's very, very fishy. Maybe there is a switch issue or something?

                    I moved the phone I was testing with off a dumb switch I was using and it is now directly attached to the firewall.

                    2015-06-03 10_33_45-Meraki Dashboard - SSI - Delhi.png

                    .215 is a PC attached to a different switch, which is directly attached the firewall. The Hyper-V host that the PBX resides on is directly attached as well. The other host goes through a switch.

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                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      That's a lot of drops for a LAN. Should basically be zero.

                      coliverC 1 Reply Last reply Reply Quote 0
                      • coliverC
                        coliver @scottalanmiller
                        last edited by

                        @scottalanmiller said:

                        That's a lot of drops for a LAN. Should basically be zero.

                        It just seems to be the firewall. Pinging anything on a different switch through the firewall results in 0ms response (or less than 1). Which brings it back to maybe the firewall isn't working correctly?

                        ? 1 Reply Last reply Reply Quote 0
                        • ?
                          A Former User @coliver
                          last edited by

                          @coliver said:

                          @scottalanmiller said:

                          That's a lot of drops for a LAN. Should basically be zero.

                          It just seems to be the firewall. Pinging anything on a different switch through the firewall results in 0ms response (or less than 1). Which brings it back to maybe the firewall isn't working correctly?

                          The Meraki? I'm not surprised. Their router/firewalls are underpowered.

                          scottalanmillerS 1 Reply Last reply Reply Quote 1
                          • scottalanmillerS
                            scottalanmiller @A Former User
                            last edited by

                            @thecreativeone91 said:

                            The Meraki? I'm not surprised. Their router/firewalls are underpowered.

                            But didn't the issue exist with the Ubiquiti too, which should be orders of magnitude more powerful.

                            1 Reply Last reply Reply Quote 0
                            • coliverC
                              coliver
                              last edited by

                              I know ping isn't the best indicator but it really is the best I have at the moment. Here are two captures taken at almost the same time:

                              PBX2015-06-03 11_03_43-root@pbx_~.png

                              Meraki2015-06-03 11_03_54-Meraki Dashboard - SSI - Delhi.png

                              1 Reply Last reply Reply Quote 0
                              • coliverC
                                coliver
                                last edited by

                                Here is the PBX pinging both the Meraki and the remote switch at the same time.
                                Meraki2015-06-03 11_17_42-root@pbx_~.png
                                Remote Access Switch 2015-06-03 11_17_51-root@pbx_~.png

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                                • scottalanmillerS
                                  scottalanmiller
                                  last edited by

                                  Sorry, the remote switch is "through" the Meraki?

                                  coliverC ? 2 Replies Last reply Reply Quote 0
                                  • coliverC
                                    coliver @scottalanmiller
                                    last edited by

                                    @scottalanmiller said:

                                    Sorry, the remote switch is "through" the Meraki?

                                    Yes, switch isn't the right term. It is the access to the rest of the internet.

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                                    • ?
                                      A Former User @scottalanmiller
                                      last edited by

                                      @scottalanmiller said:

                                      Sorry, the remote switch is "through" the Meraki?

                                      I think he Means Phone Switch.. As in sip provider.

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                                      • DashrenderD
                                        Dashrender
                                        last edited by

                                        I think I agree with Scott.. I wonder if you have a failing switch. Can you replace it.. or for starters.. move the meraki to a different port on that switch?

                                        coliverC 1 Reply Last reply Reply Quote 0
                                        • coliverC
                                          coliver @Dashrender
                                          last edited by coliver

                                          @Dashrender said:

                                          I think I agree with Scott.. I wonder if you have a failing switch. Can you replace it.. or for starters.. move the meraki to a different port on that switch?

                                          Switch? The PBX is directly connected (ok it is going through a hyper-v virtual switch but it is the only on it) to the Meraki firewall which is our internet gateway.

                                          At the suggestion of NTG support I directly connected the PBX server to the internet (which is a bit of a chore here) and there was no packet loss and ping/response times were marginally better. I forgot to grab a screen shot of it though.

                                          That pretty much means it is the firewall correct?

                                          DashrenderD 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller
                                            last edited by

                                            Well before jumping to that (hopefully correct) solution, have you tested calls to ensure that packet loss is correlating to bad phone calls?

                                            coliverC 2 Replies Last reply Reply Quote 0
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