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    VoIP One-way Audio and Voice drops

    IT Discussion
    voip freepbx meraki sip
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    • coliverC
      coliver @scottalanmiller
      last edited by

      @scottalanmiller said:

      A Linux update could have, of course. But were both of these systems patches recently? It is far more likely to be a HyperV issue. But either is certainly possible.

      No, neither were updated prior to last Friday.

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        Seems pretty unlikely to be Linux then if multiple, non-patched systems were impacted.

        1 Reply Last reply Reply Quote 0
        • coliverC
          coliver
          last edited by coliver

          From the Meraki GUI I can do a similar ping test. It shows no loss of packets and a 1-4ms response time. To the 204 IP address.

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          • scottalanmillerS
            scottalanmiller
            last edited by

            What Linux is the "other" one?

            coliverC 1 Reply Last reply Reply Quote 0
            • coliverC
              coliver @scottalanmiller
              last edited by coliver

              @scottalanmiller said:

              What Linux is the "other" one?

              CentOS 6.6 final. FreePBX runs on CentOS 6.5 final.

              This is one running OpenSuse
              2015-06-03 10_19_30-Request Tracker on SSI-VMHOST-1 - Virtual Machine Connection.png

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              • ?
                A Former User
                last edited by

                Does a Windows VM on the hyper-V server have the same issue?
                Also what about a UEFI linux running in a Generation 2 Hyper-V VM?

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                • coliverC
                  coliver
                  last edited by

                  Ping results from the Meraki. All of these are on different ports of the Meraki.

                  .88 is my deskphone, .121 is the PBX and .116 is a Windows server.

                  2015-06-03 10_20_28-Meraki Dashboard - SSI - Delhi.png

                  ? 1 Reply Last reply Reply Quote 0
                  • ?
                    A Former User @coliver
                    last edited by A Former User

                    @coliver said:

                    Ping results from the Meraki. All of these are on different ports of the Meraki.

                    .88 is my deskphone, .121 is the PBX and .116 is a Windows server.

                    2015-06-03 10_20_28-Meraki Dashboard - SSI - Delhi.png

                    That doesn't make sense your out bound pings where fine on the other devices with no issues.

                    coliverC 1 Reply Last reply Reply Quote 0
                    • coliverC
                      coliver @A Former User
                      last edited by

                      @thecreativeone91 said:

                      @coliver said:

                      Ping results from the Meraki. All of these are on different ports of the Meraki.

                      .88 is my deskphone, .121 is the PBX and .116 is a Windows server.

                      2015-06-03 10_20_28-Meraki Dashboard - SSI - Delhi.png

                      That doesn't make sense your out bound pings where fine on the other devices with no issues.

                      Yep, that was pinging the same windows server that had pinged it before. I'm going to try a few different phones and PCs around the network to test this.

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                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        So even the deskphone is losing a lot of packets? That's very, very fishy. Maybe there is a switch issue or something?

                        coliverC 1 Reply Last reply Reply Quote 1
                        • coliverC
                          coliver @scottalanmiller
                          last edited by

                          @scottalanmiller said:

                          So even the deskphone is losing a lot of packets? That's very, very fishy. Maybe there is a switch issue or something?

                          I moved the phone I was testing with off a dumb switch I was using and it is now directly attached to the firewall.

                          2015-06-03 10_33_45-Meraki Dashboard - SSI - Delhi.png

                          .215 is a PC attached to a different switch, which is directly attached the firewall. The Hyper-V host that the PBX resides on is directly attached as well. The other host goes through a switch.

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                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            That's a lot of drops for a LAN. Should basically be zero.

                            coliverC 1 Reply Last reply Reply Quote 0
                            • coliverC
                              coliver @scottalanmiller
                              last edited by

                              @scottalanmiller said:

                              That's a lot of drops for a LAN. Should basically be zero.

                              It just seems to be the firewall. Pinging anything on a different switch through the firewall results in 0ms response (or less than 1). Which brings it back to maybe the firewall isn't working correctly?

                              ? 1 Reply Last reply Reply Quote 0
                              • ?
                                A Former User @coliver
                                last edited by

                                @coliver said:

                                @scottalanmiller said:

                                That's a lot of drops for a LAN. Should basically be zero.

                                It just seems to be the firewall. Pinging anything on a different switch through the firewall results in 0ms response (or less than 1). Which brings it back to maybe the firewall isn't working correctly?

                                The Meraki? I'm not surprised. Their router/firewalls are underpowered.

                                scottalanmillerS 1 Reply Last reply Reply Quote 1
                                • scottalanmillerS
                                  scottalanmiller @A Former User
                                  last edited by

                                  @thecreativeone91 said:

                                  The Meraki? I'm not surprised. Their router/firewalls are underpowered.

                                  But didn't the issue exist with the Ubiquiti too, which should be orders of magnitude more powerful.

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                                  • coliverC
                                    coliver
                                    last edited by

                                    I know ping isn't the best indicator but it really is the best I have at the moment. Here are two captures taken at almost the same time:

                                    PBX2015-06-03 11_03_43-root@pbx_~.png

                                    Meraki2015-06-03 11_03_54-Meraki Dashboard - SSI - Delhi.png

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                                    • coliverC
                                      coliver
                                      last edited by

                                      Here is the PBX pinging both the Meraki and the remote switch at the same time.
                                      Meraki2015-06-03 11_17_42-root@pbx_~.png
                                      Remote Access Switch 2015-06-03 11_17_51-root@pbx_~.png

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                                      • scottalanmillerS
                                        scottalanmiller
                                        last edited by

                                        Sorry, the remote switch is "through" the Meraki?

                                        coliverC ? 2 Replies Last reply Reply Quote 0
                                        • coliverC
                                          coliver @scottalanmiller
                                          last edited by

                                          @scottalanmiller said:

                                          Sorry, the remote switch is "through" the Meraki?

                                          Yes, switch isn't the right term. It is the access to the rest of the internet.

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                                          • ?
                                            A Former User @scottalanmiller
                                            last edited by

                                            @scottalanmiller said:

                                            Sorry, the remote switch is "through" the Meraki?

                                            I think he Means Phone Switch.. As in sip provider.

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