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    VoIP One-way Audio and Voice drops

    IT Discussion
    voip freepbx meraki sip
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    • coliverC
      coliver
      last edited by coliver

      From the Meraki GUI I can do a similar ping test. It shows no loss of packets and a 1-4ms response time. To the 204 IP address.

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      • scottalanmillerS
        scottalanmiller
        last edited by

        What Linux is the "other" one?

        coliverC 1 Reply Last reply Reply Quote 0
        • coliverC
          coliver @scottalanmiller
          last edited by coliver

          @scottalanmiller said:

          What Linux is the "other" one?

          CentOS 6.6 final. FreePBX runs on CentOS 6.5 final.

          This is one running OpenSuse
          2015-06-03 10_19_30-Request Tracker on SSI-VMHOST-1 - Virtual Machine Connection.png

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          • ?
            A Former User
            last edited by

            Does a Windows VM on the hyper-V server have the same issue?
            Also what about a UEFI linux running in a Generation 2 Hyper-V VM?

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            • coliverC
              coliver
              last edited by

              Ping results from the Meraki. All of these are on different ports of the Meraki.

              .88 is my deskphone, .121 is the PBX and .116 is a Windows server.

              2015-06-03 10_20_28-Meraki Dashboard - SSI - Delhi.png

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              • ?
                A Former User @coliver
                last edited by A Former User

                @coliver said:

                Ping results from the Meraki. All of these are on different ports of the Meraki.

                .88 is my deskphone, .121 is the PBX and .116 is a Windows server.

                2015-06-03 10_20_28-Meraki Dashboard - SSI - Delhi.png

                That doesn't make sense your out bound pings where fine on the other devices with no issues.

                coliverC 1 Reply Last reply Reply Quote 0
                • coliverC
                  coliver @A Former User
                  last edited by

                  @thecreativeone91 said:

                  @coliver said:

                  Ping results from the Meraki. All of these are on different ports of the Meraki.

                  .88 is my deskphone, .121 is the PBX and .116 is a Windows server.

                  2015-06-03 10_20_28-Meraki Dashboard - SSI - Delhi.png

                  That doesn't make sense your out bound pings where fine on the other devices with no issues.

                  Yep, that was pinging the same windows server that had pinged it before. I'm going to try a few different phones and PCs around the network to test this.

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                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    So even the deskphone is losing a lot of packets? That's very, very fishy. Maybe there is a switch issue or something?

                    coliverC 1 Reply Last reply Reply Quote 1
                    • coliverC
                      coliver @scottalanmiller
                      last edited by

                      @scottalanmiller said:

                      So even the deskphone is losing a lot of packets? That's very, very fishy. Maybe there is a switch issue or something?

                      I moved the phone I was testing with off a dumb switch I was using and it is now directly attached to the firewall.

                      2015-06-03 10_33_45-Meraki Dashboard - SSI - Delhi.png

                      .215 is a PC attached to a different switch, which is directly attached the firewall. The Hyper-V host that the PBX resides on is directly attached as well. The other host goes through a switch.

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                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        That's a lot of drops for a LAN. Should basically be zero.

                        coliverC 1 Reply Last reply Reply Quote 0
                        • coliverC
                          coliver @scottalanmiller
                          last edited by

                          @scottalanmiller said:

                          That's a lot of drops for a LAN. Should basically be zero.

                          It just seems to be the firewall. Pinging anything on a different switch through the firewall results in 0ms response (or less than 1). Which brings it back to maybe the firewall isn't working correctly?

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                          • ?
                            A Former User @coliver
                            last edited by

                            @coliver said:

                            @scottalanmiller said:

                            That's a lot of drops for a LAN. Should basically be zero.

                            It just seems to be the firewall. Pinging anything on a different switch through the firewall results in 0ms response (or less than 1). Which brings it back to maybe the firewall isn't working correctly?

                            The Meraki? I'm not surprised. Their router/firewalls are underpowered.

                            scottalanmillerS 1 Reply Last reply Reply Quote 1
                            • scottalanmillerS
                              scottalanmiller @A Former User
                              last edited by

                              @thecreativeone91 said:

                              The Meraki? I'm not surprised. Their router/firewalls are underpowered.

                              But didn't the issue exist with the Ubiquiti too, which should be orders of magnitude more powerful.

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                              • coliverC
                                coliver
                                last edited by

                                I know ping isn't the best indicator but it really is the best I have at the moment. Here are two captures taken at almost the same time:

                                PBX2015-06-03 11_03_43-root@pbx_~.png

                                Meraki2015-06-03 11_03_54-Meraki Dashboard - SSI - Delhi.png

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                                • coliverC
                                  coliver
                                  last edited by

                                  Here is the PBX pinging both the Meraki and the remote switch at the same time.
                                  Meraki2015-06-03 11_17_42-root@pbx_~.png
                                  Remote Access Switch 2015-06-03 11_17_51-root@pbx_~.png

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                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    Sorry, the remote switch is "through" the Meraki?

                                    coliverC ? 2 Replies Last reply Reply Quote 0
                                    • coliverC
                                      coliver @scottalanmiller
                                      last edited by

                                      @scottalanmiller said:

                                      Sorry, the remote switch is "through" the Meraki?

                                      Yes, switch isn't the right term. It is the access to the rest of the internet.

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                                      • ?
                                        A Former User @scottalanmiller
                                        last edited by

                                        @scottalanmiller said:

                                        Sorry, the remote switch is "through" the Meraki?

                                        I think he Means Phone Switch.. As in sip provider.

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                                        • DashrenderD
                                          Dashrender
                                          last edited by

                                          I think I agree with Scott.. I wonder if you have a failing switch. Can you replace it.. or for starters.. move the meraki to a different port on that switch?

                                          coliverC 1 Reply Last reply Reply Quote 0
                                          • coliverC
                                            coliver @Dashrender
                                            last edited by coliver

                                            @Dashrender said:

                                            I think I agree with Scott.. I wonder if you have a failing switch. Can you replace it.. or for starters.. move the meraki to a different port on that switch?

                                            Switch? The PBX is directly connected (ok it is going through a hyper-v virtual switch but it is the only on it) to the Meraki firewall which is our internet gateway.

                                            At the suggestion of NTG support I directly connected the PBX server to the internet (which is a bit of a chore here) and there was no packet loss and ping/response times were marginally better. I forgot to grab a screen shot of it though.

                                            That pretty much means it is the firewall correct?

                                            DashrenderD 1 Reply Last reply Reply Quote 0
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