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    Testing Out Vultr

    IT Discussion
    cloud computing vultr
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    • scottalanmillerS
      scottalanmiller @Danp
      last edited by

      @Danp said:

      @scottalanmiller Would be interesting to hear their take on why this is occurring.

      I've reached out to support and got a response. There is a known issue with DHCP on CentOS 7 on their platform and they recommend manually reconfiguring the boxes for static. I'm trying that now, but not impressed. If they know that there is an issue, why haven't they addressed it?

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        I asked why they don't fix the issue rather than using DHCP when it's known to not be stable. Here is the quoted response:

        "All deployments are done with DHCP. This is an occasional issue that can happen under certain circumstances."

        Um, certain circumstances? Like what? I didn't do anything weird, didn't use my own ISO, nothing. I just ran a vanilla CentOS 7 build that they provided and let it run idle.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          Here is what I have responded to them:

          "That's not an encouraging answer. How many other stability issues exist and are ignored because it isn't procedure to fix them? What certain circumstances cause this issue? This is a one day old, vanilla CentOS 7 build. What have I done wrong that Vultr, as provided, is not stable? "

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          • scottalanmillerS
            scottalanmiller
            last edited by

            And here is the documentation that they pointed me to. Notice that the "why this happens" is just "this shouldn't happen." Um, okay, but it does happen. So let's stop pretending that it doesn't and deal with reality.

            https://www.vultr.com/docs/configuring-static-networking-and-ipv6-on-centos-7

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller
              last edited by

              And here is the final followup. They definitely feel like they are just avoiding giving an answer. Don't know if they just don't know or if they just are refusing to talk about it:

              If you are having issues with the DHCP configuration, switching to a static configuration will fix your issue.

              IPv6 is one of the features which may interfere with DHCP.

              I was using their new IPv6 Beta feature. So maybe it is my fault for testing that. Did not realize that it might break IPv4. Seems like, if they felt that that were true, that they would mention that and not just say that sometimes their platform isn't stable. If they could demonstrate that IPv6 being turned off would fix the issue, I imagine that they would be all over that. This feels like general instability to me.

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              • scottalanmillerS
                scottalanmiller
                last edited by

                Moved the system to static and the problem has returned!!

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                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  Definitely some serious instability going on here. How much time is it worth putting into troubleshooting when I've not seen any real advantage to the platform? On its own, it isn't bad, but it is the same pricing as Digital Ocean who has had zero stability problems over months of testing and has every feature the same, except for Windows support, which is dramatically more expensive anyway?

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    Lost our network connection again. This experiment is not turning out well. And apparently their monitoring of the issue failed too since they said that they were watching it and they did not catch it.

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                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      Now having issues that their console is not working. So that issue is definitely not VM related.

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        What's annoying is that they closed the ticket without fixing anything. Apparently they just accept instability as business as usual. Sound familiar? Not going down that road again. Even for a lab, this is too unstable and way too expensive.

                        nadnerBN 1 Reply Last reply Reply Quote 0
                        • nadnerBN
                          nadnerB
                          last edited by

                          I think Vultr has t3h vultures circling

                          1 Reply Last reply Reply Quote 1
                          • DashrenderD
                            Dashrender @scottalanmiller
                            last edited by

                            @scottalanmiller said:

                            @JaredBusch said:

                            @scottalanmiller said:

                            The support custom ISOs as well, which is a nice feature.

                            This means things like Elastix should be a snap to setup on their infrastructure.

                            Absolutely. And CentOS 5 is available too, for things like Elastix 2.

                            Is Elastix like FreePBX better installed from their own custom ISO?

                            JaredBuschJ 1 Reply Last reply Reply Quote 0
                            • nadnerBN
                              nadnerB @scottalanmiller
                              last edited by

                              @scottalanmiller said:

                              What's annoying is that they closed the ticket without fixing anything. Apparently they just accept instability as business as usual. Sound familiar? Not going down that road again. Even for a lab, this is too unstable and way too expensive.

                              Well, they sound a more and more like the Canadians@Cost.
                              Their ticketing system doesn't email you when they reply. I didn't know they'd even replied until typing this.
                              It's still free to send emails internationally, right? 😛

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @nadnerB
                                last edited by

                                @nadnerB said:

                                @scottalanmiller said:

                                What's annoying is that they closed the ticket without fixing anything. Apparently they just accept instability as business as usual. Sound familiar? Not going down that road again. Even for a lab, this is too unstable and way too expensive.

                                Well, they sound a more and more like the Canadians@Cost.
                                Their ticketing system doesn't email you when they reply. I didn't know they'd even replied until typing this.
                                It's still free to send emails internationally, right? 😛

                                Ha ha. To be clear, Vultr emails you, CloudatCost does not 😉 In case anyone was reading that and wondering. C@C doesn't normally need to email you as normally they just don't respond.

                                1 Reply Last reply Reply Quote 1
                                • JaredBuschJ
                                  JaredBusch @Dashrender
                                  last edited by JaredBusch

                                  @Dashrender said:

                                  Is Elastix like FreePBX better installed from their own custom ISO?

                                  Yes. There is a process to download the RPM and mount it like a repo and then install from there, but I never had that turn out well.

                                  Related: I would never use Elastix in the current form. The only released version is 2.5 and it is ancient, running on CentOS 5 and barely updated freepbx.

                                  DashrenderD 1 Reply Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender @JaredBusch
                                    last edited by

                                    @JaredBusch said:

                                    @Dashrender said:

                                    Is Elastix like FreePBX better installed from their own custom ISO?

                                    Yes. There is a process to download the RPM and mount it like a repo and then install from there, but I never had that turn out well.

                                    Related: I would never use Elastix in the current form. The only released version is 2.5 and it is ancient, running on CentOS 5 and barely updated freepbx.

                                    So what do you like?

                                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch @Dashrender
                                      last edited by JaredBusch

                                      @Dashrender said:

                                      So what do you like?

                                      FreePBX or PBX in a Flash.
                                      If you make me pick only one... I would say PBX in a Flash, but only because I have used it more and it is an older distribution that has been very well supported for years.

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                                      • ?
                                        A Former User
                                        last edited by

                                        We need a new thread about the pros/cons of each distro.

                                        1 Reply Last reply Reply Quote 2
                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          We are actually giving Vultr another try. They have exactly a setup that we need for a storage workload, so testing it out now.

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                                          • W
                                            WingCreative
                                            last edited by

                                            Interesting to hear about the DHCP issues you had, I have been running about 7 VMs through them over the past few months - 5 CentOS, 2 Debian - and haven't had any issues myself. It sounds like I'm very lucky to not have needed support so far!

                                            One thing to note - they put a hard limit on the number of VMs you can spin up at first... I think it's around 4 or 5 VMs? Once you hit that limit you just need to submit a ticket asking your limit to be raised. Annoying but I suppose I can understand the need for it...

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