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    CloudatCon aka CloudatCost

    Scheduled Pinned Locked Moved IT Discussion
    cloudatconcloudprocloudatcostfibernetics
    175 Posts 18 Posters 80.0k Views
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    • scottalanmillerS
      scottalanmiller @handsofqwerty
      last edited by

      @handsofqwerty said:

      Paypal said they requested to hear back from CloutatCost by the 18th and it's now the 19th. Still no updates on my claims. Any way I can proceed from here?

      That would be a question for Paypal.

      handsofqwertyH 1 Reply Last reply Reply Quote 0
      • handsofqwertyH
        handsofqwerty @scottalanmiller
        last edited by

        @scottalanmiller said:

        @handsofqwerty said:

        Paypal said they requested to hear back from CloutatCost by the 18th and it's now the 19th. Still no updates on my claims. Any way I can proceed from here?

        That would be a question for Paypal.

        I can't find a way to reach out to them though.

        1 Reply Last reply Reply Quote 0
        • DanpD
          Danp
          last edited by

          Have you checked the status of your claim in the Resolution Center?

          handsofqwertyH 1 Reply Last reply Reply Quote 0
          • handsofqwertyH
            handsofqwerty @Danp
            last edited by

            @Danp said:

            Have you checked the status of your claim in the Resolution Center?

            Yup, and I see no way to escalate it or contact PayPal.

            ? 1 Reply Last reply Reply Quote 0
            • ?
              A Former User @handsofqwerty
              last edited by

              @handsofqwerty said:

              @Danp said:

              Have you checked the status of your claim in the Resolution Center?

              Yup, and I see no way to escalate it or contact PayPal.

              https://www.paypal.com/cgi-bin/webscr?cmd=_contact-phone

              https://www.paypal.com/us/cgi-bin/webscr?cmd=_contact-general

              handsofqwertyH 1 Reply Last reply Reply Quote 0
              • handsofqwertyH
                handsofqwerty @A Former User
                last edited by

                @thecreativeone91 said:

                @handsofqwerty said:

                @Danp said:

                Have you checked the status of your claim in the Resolution Center?

                Yup, and I see no way to escalate it or contact PayPal.

                https://www.paypal.com/cgi-bin/webscr?cmd=_contact-phone

                https://www.paypal.com/us/cgi-bin/webscr?cmd=_contact-general

                Thank you.

                DanpD 1 Reply Last reply Reply Quote 0
                • DanpD
                  Danp @handsofqwerty
                  last edited by

                  @handsofqwerty Any update on your refund?

                  1 Reply Last reply Reply Quote 0
                  • Deleted74295D
                    Deleted74295 Banned
                    last edited by

                    I got my refund no issue after the claim date. It's up to Paypal.

                    Maybe cloudatcost PayPal balance is out of cash? So now PayPal are chasing them for a debt 🙂

                    ? 1 Reply Last reply Reply Quote 0
                    • ?
                      A Former User @Deleted74295
                      last edited by

                      @Breffni-Potter said:

                      I got my refund no issue after the claim date. It's up to Paypal.

                      Maybe cloudatcost PayPal balance is out of cash? So now PayPal are chasing them for a debt 🙂

                      It doesn't matter if it's out of cash they just put negative balance on your account.

                      1 Reply Last reply Reply Quote 0
                      • Deleted74295D
                        Deleted74295 Banned
                        last edited by Deleted74295

                        @thecreativeone91 said:

                        It doesn't matter if it's out of cash they just put negative balance on your account.

                        Surely there comes a point when they pull the plug, especially with the number of refund requests C@C have been getting.

                        ? 1 Reply Last reply Reply Quote 0
                        • ?
                          A Former User @Deleted74295
                          last edited by

                          @Breffni-Potter said:

                          @thecreativeone91 said:

                          It doesn't matter if it's out of cash they just put negative balance on your account.

                          Surely there comes a point when they pull the plug, especially with the number of refund requests C@C have been getting.

                          Nope. They can't. It's in the terms. But they can withdraw all the funds from any attached cards or bank accounts.

                          1 Reply Last reply Reply Quote 0
                          • handsofqwertyH
                            handsofqwerty
                            last edited by

                            They did the refund but to a card I no longer have. Trying to get them to change that.

                            JaredBuschJ ? 2 Replies Last reply Reply Quote 0
                            • ?
                              A Former User
                              last edited by

                              I've submitted my disputes as well. $140 coming back my way! lol

                              1 Reply Last reply Reply Quote 1
                              • JaredBuschJ
                                JaredBusch @handsofqwerty
                                last edited by

                                @handsofqwerty said:

                                They did the refund but to a card I no longer have. Trying to get them to change that.

                                The card company should send you the refund if you have closed the account.

                                handsofqwertyH 1 Reply Last reply Reply Quote 0
                                • handsofqwertyH
                                  handsofqwerty @JaredBusch
                                  last edited by

                                  @JaredBusch said:

                                  @handsofqwerty said:

                                  They did the refund but to a card I no longer have. Trying to get them to change that.

                                  The card company should send you the refund if you have closed the account.

                                  Ok, I'll have to look into that.

                                  1 Reply Last reply Reply Quote 0
                                  • IRJI
                                    IRJ
                                    last edited by

                                    Any more interesting twitter exchanges recently?

                                    DanpD 1 Reply Last reply Reply Quote 0
                                    • DanpD
                                      Danp @IRJ
                                      last edited by

                                      @IRJ This one is a few day's old, but is indicative of their continued failings.

                                      ? 1 Reply Last reply Reply Quote 0
                                      • ?
                                        A Former User @handsofqwerty
                                        last edited by

                                        @handsofqwerty said:

                                        They did the refund but to a card I no longer have. Trying to get them to change that.

                                        That have to refund to the payment method used. Contact the CC company they will send you a refund check.

                                        1 Reply Last reply Reply Quote 0
                                        • ?
                                          A Former User @Danp
                                          last edited by

                                          @Danp said:

                                          @IRJ This one is a few day's old, but is indicative of their continued failings.

                                          They had a 50% off sale yesterday on the "old system." They are purposely disabling stuff.

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @A Former User
                                            last edited by

                                            @thecreativeone91 said:

                                            They had a 50% off sale yesterday on the "old system." They are purposely disabling stuff.

                                            They are still selling it after they've broken it completely? What the crap!

                                            ? 1 Reply Last reply Reply Quote 1
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