ML
    • Recent
    • Categories
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    CloudatCon aka CloudatCost

    Scheduled Pinned Locked Moved IT Discussion
    cloudatconcloudprocloudatcostfibernetics
    175 Posts 18 Posters 80.2k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • ?
      A Former User
      last edited by

      "You seem misinformed" because we lied about it before, so we are making up something different this time. they need an ERP to keep there lies straight.

      1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller
        last edited by

        They probably have one.

        1 Reply Last reply Reply Quote 0
        • nadnerBN
          nadnerB @Danp
          last edited by

          @Danp said:

          https://twitter.com/cloudatcost/status/597479298031726593
          https://twitter.com/cloudatcost/status/597526965961101312

          So, they plan to eliminate all of the old plans, and they advertise SSD but then deliberately limit your IO without notifying you.

          Oh that makes me mad. Good thing that I didn't buy my server. I'd be right pissed if I had spent/was spending money on them. Couldn't they just monitor disk array IOPS and query the clients hammering the system?... hang on, isn't the reason you sign up for a VPS to use it for what ever you want, within reason?

          Is there some kind of consumer protection in Canada? Can they be spit roasted over their SSD claims?

          1 Reply Last reply Reply Quote 1
          • scottalanmillerS
            scottalanmiller
            last edited by

            They only claimed to offer SSD, not to offer a certain speed. They are really using SSD...... on a SAN. It's not local SSD. That people made the assumption that the SSD were local, were fast or were uncapped is literally just an unfounded assumption.

            1 Reply Last reply Reply Quote 1
            • scottalanmillerS
              scottalanmiller
              last edited by

              Remember they also claim that because they did not state explicitly to be production ready (which they don't claim about anything they do) that they are just a demo service not meant to be used.

              1 Reply Last reply Reply Quote 0
              • ?
                A Former User
                last edited by

                Paypal issued me a full refund today. C@C never did once respond to them.

                1 Reply Last reply Reply Quote 0
                • dafyreD
                  dafyre
                  last edited by

                  Well, I think they got their issues straightened out or something.... This is a mostly idle box with OwnCloud and an XMPP server installed...

                  My iowait is between 0.01% and 0.25%... It's a hundred time better than what it was. It even feels more responsive too!

                  1 Reply Last reply Reply Quote 0
                  • ?
                    A Former User
                    last edited by

                    bahaha, they didn't close my account down. I figured they'd do that immediately.

                    IRJI S scottalanmillerS 3 Replies Last reply Reply Quote 3
                    • IRJI
                      IRJ @A Former User
                      last edited by

                      @thecreativeone91 said:

                      bahaha, they didn't close my account down. I figured they'd do that immediately.

                      disorganization my friend

                      1 Reply Last reply Reply Quote 0
                      • S
                        Sparkum @A Former User
                        last edited by

                        @thecreativeone91
                        When you have millions of open tickets....

                        1 Reply Last reply Reply Quote 1
                        • scottalanmillerS
                          scottalanmiller @A Former User
                          last edited by

                          @thecreativeone91 said:

                          bahaha, they didn't close my account down. I figured they'd do that immediately.

                          They might know how to do that.

                          1 Reply Last reply Reply Quote 1
                          • handsofqwertyH
                            handsofqwerty
                            last edited by

                            Filed a request for a refund with Paypal for everything. They said if they don't hear from CloudatCost by the 18th, they should be escalating it.

                            DanpD 1 Reply Last reply Reply Quote 0
                            • DanpD
                              Danp @handsofqwerty
                              last edited by

                              @handsofqwerty You can escalate the dispute to a claim, which should result in you getting your money back faster.

                              handsofqwertyH 1 Reply Last reply Reply Quote 0
                              • handsofqwertyH
                                handsofqwerty @Danp
                                last edited by

                                @Danp said:

                                @handsofqwerty You can escalate the dispute to a claim, which should result in you getting your money back faster.

                                My mistake. It IS a claim currently. They just said they are waiting until the 18th for some reason I don't fully understand.

                                S 1 Reply Last reply Reply Quote 0
                                • S
                                  Sparkum @handsofqwerty
                                  last edited by

                                  @handsofqwerty
                                  They give the person time to respond and try to find a resolution

                                  handsofqwertyH 1 Reply Last reply Reply Quote 0
                                  • handsofqwertyH
                                    handsofqwerty @Sparkum
                                    last edited by

                                    @Sparkum said:

                                    @handsofqwerty
                                    They give the person time to respond and try to find a resolution

                                    Yes, I am aware. Apparently that time is two weeks, which seems a bit excessive for a business account.

                                    ? 1 Reply Last reply Reply Quote 0
                                    • DanpD
                                      Danp
                                      last edited by

                                      Got my refund today via Paypal. I checked my account with C@C, and they now show that I owe for the amounts that were refunded. I've submitted a ticket to have my account closed and the invoices voided.

                                      ? 1 Reply Last reply Reply Quote 1
                                      • ?
                                        A Former User @handsofqwerty
                                        last edited by

                                        @handsofqwerty said:

                                        @Sparkum said:

                                        @handsofqwerty
                                        They give the person time to respond and try to find a resolution

                                        Yes, I am aware. Apparently that time is two weeks, which seems a bit excessive for a business account.

                                        They do the same time for every account. Business account doesn't mean they are a big company. I have a Paypal business account and business creditcard (because it ties to my other cards and I get cash back on both).

                                        1 Reply Last reply Reply Quote 0
                                        • ?
                                          A Former User @Danp
                                          last edited by

                                          @Danp said:

                                          Got my refund today via Paypal. I checked my account with C@C, and they now show that I owe for the amounts that were refunded. I've submitted a ticket to have my account closed and the invoices voided.

                                          I didn't even check it to see if the billing show anything. That's there problem since they did not even response to the paypal claim. And they have no credit reporting ability from the info they have so it's all on them.

                                          DanpD 1 Reply Last reply Reply Quote 1
                                          • DanpD
                                            Danp @A Former User
                                            last edited by

                                            @thecreativeone91 said:

                                            I didn't even check it to see if the billing show anything. That's there problem since they did not even response to the paypal claim. And they have no credit reporting ability from the info they have so it's all on them.

                                            I'd rather take the time now to close the account properly so that they don't start harassing me for payment months down the road.

                                            1 Reply Last reply Reply Quote 0
                                            • 1
                                            • 2
                                            • 3
                                            • 4
                                            • 5
                                            • 8
                                            • 9
                                            • 2 / 9
                                            • First post
                                              Last post