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    CloudatCon aka CloudatCost

    Scheduled Pinned Locked Moved IT Discussion
    cloudatconcloudprocloudatcostfibernetics
    175 Posts 18 Posters 82.8k Views
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Maybe, but I don't think so. Who knows. They are just making crap up anyway.

      1 Reply Last reply Reply Quote 0
      • ?
        A Former User
        last edited by

        "You seem misinformed" because we lied about it before, so we are making up something different this time. they need an ERP to keep there lies straight.

        1 Reply Last reply Reply Quote 1
        • scottalanmillerS
          scottalanmiller
          last edited by

          They probably have one.

          1 Reply Last reply Reply Quote 0
          • nadnerBN
            nadnerB @Danp
            last edited by

            @Danp said:

            https://twitter.com/cloudatcost/status/597479298031726593
            https://twitter.com/cloudatcost/status/597526965961101312

            So, they plan to eliminate all of the old plans, and they advertise SSD but then deliberately limit your IO without notifying you.

            Oh that makes me mad. Good thing that I didn't buy my server. I'd be right pissed if I had spent/was spending money on them. Couldn't they just monitor disk array IOPS and query the clients hammering the system?... hang on, isn't the reason you sign up for a VPS to use it for what ever you want, within reason?

            Is there some kind of consumer protection in Canada? Can they be spit roasted over their SSD claims?

            1 Reply Last reply Reply Quote 1
            • scottalanmillerS
              scottalanmiller
              last edited by

              They only claimed to offer SSD, not to offer a certain speed. They are really using SSD...... on a SAN. It's not local SSD. That people made the assumption that the SSD were local, were fast or were uncapped is literally just an unfounded assumption.

              1 Reply Last reply Reply Quote 1
              • scottalanmillerS
                scottalanmiller
                last edited by

                Remember they also claim that because they did not state explicitly to be production ready (which they don't claim about anything they do) that they are just a demo service not meant to be used.

                1 Reply Last reply Reply Quote 0
                • ?
                  A Former User
                  last edited by

                  Paypal issued me a full refund today. C@C never did once respond to them.

                  1 Reply Last reply Reply Quote 0
                  • dafyreD
                    dafyre
                    last edited by

                    Well, I think they got their issues straightened out or something.... This is a mostly idle box with OwnCloud and an XMPP server installed...

                    My iowait is between 0.01% and 0.25%... It's a hundred time better than what it was. It even feels more responsive too!

                    1 Reply Last reply Reply Quote 0
                    • ?
                      A Former User
                      last edited by

                      bahaha, they didn't close my account down. I figured they'd do that immediately.

                      IRJI S scottalanmillerS 3 Replies Last reply Reply Quote 3
                      • IRJI
                        IRJ @A Former User
                        last edited by

                        @thecreativeone91 said:

                        bahaha, they didn't close my account down. I figured they'd do that immediately.

                        disorganization my friend

                        1 Reply Last reply Reply Quote 0
                        • S
                          Sparkum @A Former User
                          last edited by

                          @thecreativeone91
                          When you have millions of open tickets....

                          1 Reply Last reply Reply Quote 1
                          • scottalanmillerS
                            scottalanmiller @A Former User
                            last edited by

                            @thecreativeone91 said:

                            bahaha, they didn't close my account down. I figured they'd do that immediately.

                            They might know how to do that.

                            1 Reply Last reply Reply Quote 1
                            • handsofqwertyH
                              handsofqwerty
                              last edited by

                              Filed a request for a refund with Paypal for everything. They said if they don't hear from CloudatCost by the 18th, they should be escalating it.

                              DanpD 1 Reply Last reply Reply Quote 0
                              • DanpD
                                Danp @handsofqwerty
                                last edited by

                                @handsofqwerty You can escalate the dispute to a claim, which should result in you getting your money back faster.

                                handsofqwertyH 1 Reply Last reply Reply Quote 0
                                • handsofqwertyH
                                  handsofqwerty @Danp
                                  last edited by

                                  @Danp said:

                                  @handsofqwerty You can escalate the dispute to a claim, which should result in you getting your money back faster.

                                  My mistake. It IS a claim currently. They just said they are waiting until the 18th for some reason I don't fully understand.

                                  S 1 Reply Last reply Reply Quote 0
                                  • S
                                    Sparkum @handsofqwerty
                                    last edited by

                                    @handsofqwerty
                                    They give the person time to respond and try to find a resolution

                                    handsofqwertyH 1 Reply Last reply Reply Quote 0
                                    • handsofqwertyH
                                      handsofqwerty @Sparkum
                                      last edited by

                                      @Sparkum said:

                                      @handsofqwerty
                                      They give the person time to respond and try to find a resolution

                                      Yes, I am aware. Apparently that time is two weeks, which seems a bit excessive for a business account.

                                      ? 1 Reply Last reply Reply Quote 0
                                      • DanpD
                                        Danp
                                        last edited by

                                        Got my refund today via Paypal. I checked my account with C@C, and they now show that I owe for the amounts that were refunded. I've submitted a ticket to have my account closed and the invoices voided.

                                        ? 1 Reply Last reply Reply Quote 1
                                        • ?
                                          A Former User @handsofqwerty
                                          last edited by

                                          @handsofqwerty said:

                                          @Sparkum said:

                                          @handsofqwerty
                                          They give the person time to respond and try to find a resolution

                                          Yes, I am aware. Apparently that time is two weeks, which seems a bit excessive for a business account.

                                          They do the same time for every account. Business account doesn't mean they are a big company. I have a Paypal business account and business creditcard (because it ties to my other cards and I get cash back on both).

                                          1 Reply Last reply Reply Quote 0
                                          • ?
                                            A Former User @Danp
                                            last edited by

                                            @Danp said:

                                            Got my refund today via Paypal. I checked my account with C@C, and they now show that I owe for the amounts that were refunded. I've submitted a ticket to have my account closed and the invoices voided.

                                            I didn't even check it to see if the billing show anything. That's there problem since they did not even response to the paypal claim. And they have no credit reporting ability from the info they have so it's all on them.

                                            DanpD 1 Reply Last reply Reply Quote 1
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