CloudatCost and Pertino
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@thecreativeone91 said:
"they are still splicing the fibers. Updated ETA from the tech is 40min."
From Twitter feedSo, yeah their really good with giving actuate ETAs.
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At least we're not the ones in the ditch having to splice fibers by hand. Been there, done that, not fun. I worked with the fiber guy at my last job, and it took him half a day to get a 6 or 12 (I forget which) strand run straightned out. It was crazy.
I can't imagine what a metro fiber line would be like.
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@dafyre said:
I can't imagine what a metro fiber line would be like.
It's really not as bad these days. There are fusion auto splicers that have camera built in for inspections of the splice. I've done it a couple times with underground fiber.
The issue is though that C@C didn't have BGP setup properly to get the subnets on multiple ISP routes or they are lying and don't even have the multiple connections.
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Hahaha. Some friendly bets?
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@thecreativeone91 said:
Car Crash? So there is only one fiber connection.. No failover. I'm sure different providers are taking different routes so it's unlikely to take out multiples. And most fiber is below ground (at least in the US) unless it absolutely has to be run on the poles over a bridge or something.
Depends on what the car/truck/vehicle-of-doom hit... The local telephone exchange may have had a meet 'n' greet with a drunk driver.
Either way, no network redundancy is an epic fail for a data center. -
Perhaps, their service is too cheap?
In all senses of the word 'cheap' and phrase 'too cheap'.
As far as Data Centers go, their product is definitely cheap and definitely NOT inexpensive -
I'd like to point out that it's been 2 months since this thread:
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The issue appears to be resolved as I can get to my panel but I can't confirm that I can reach my VPS.
For those that are interested, here's a/the(?) outage map that I nabbed.
https://canadianoutages.com/status/rogers/news/62235-problems-at-rogers -
@nadnerB said:
I'd like to point out that it's been 2 months since this thread:
Two months waiting for the follow up on it, too.
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My server is still down too. Twenty four hours and they haven't failed over to anything. This is rather epic. If they weren't an ISP too, it wouldn't seem quite as bad.
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Forty minute ETA six hours ago.... no updates since. Seriously?
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Still no access here.
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Another hour, still no updates from CloudatCost, still no access.
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They have still not responded to these questions from two months ago...
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Everyone keeps asking why the failover didn't happen.
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Looks like they are still down.
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@Dashrender said:
Looks like they are still down.
Yeah, this is insane. The worst part is not the outage either. It's their lack of communcation. If they were AT LEAST saying every hour or so "we're still down and we are working on the issue", it would mean more than they possibly realize. To me, this demonstrates a lack of maturity or understanding of how good policy for providing updates during an outage can affect current and future customers.
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See if you are back up now.
