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    CloudatCost and Pertino

    IT Discussion
    cloudatcost
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Screen Shot 2015-04-30 at 10.18.24 PM.png

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      • scottalanmillerS
        scottalanmiller
        last edited by

        The Twitter people are right. This makes you worry not only that CloudatCost is having problems but it means that Fibernets doesn't have redundancy and is out and, supposedly, that Rogers is out too. Basically a huge chain of dependencies. This doesn't just make you question one company, this makes you question doing business with Canada! It's the entire national infrastructure being called into question here.

        1 Reply Last reply Reply Quote 1
        • thanksajdotcomT
          thanksajdotcom @scottalanmiller
          last edited by

          @scottalanmiller said:

          The Twitter feed is pretty entertaining...

          Screen Shot 2015-04-30 at 10.18.07 PM.png

          The last comment of this is probably the best thing I've ever read!

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          • IRJI
            IRJ
            last edited by

            I am not surprised at all...

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            • IRJI
              IRJ
              last edited by

              I wouldn't use their servers even in a test environment. Maybe a personal lab, but even that isn't worth the constant frustration.

              ? 1 Reply Last reply Reply Quote 0
              • ?
                A Former User @IRJ
                last edited by

                @IRJ said:

                I wouldn't use their servers even in a test environment. Maybe a personal lab, but even that isn't worth the constant frustration.

                That's what I've decided based on all the down times and having my server not be able to boot. I really want the money back I paid.

                IRJI 1 Reply Last reply Reply Quote 1
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  Yup, at this point, even lab use is becoming a poor choice. Days of outages, no response at all. Zero response to customers. Too much effort even for a lab.

                  1 Reply Last reply Reply Quote 2
                  • IRJI
                    IRJ @A Former User
                    last edited by IRJ

                    @thecreativeone91 said:

                    @IRJ said:

                    I wouldn't use their servers even in a test environment. Maybe a personal lab, but even that isn't worth the constant frustration.

                    That's what I've decided based on all the down times and having my server not be able to boot. I really want the money back I paid.

                    IT people have good memories and are not lenient on down time. Do this once and it will always be remembered. Do it twice and you will never gain full trust again, do it 3 or more times and its just rather pathetic.

                    There has been hours of downtime more than 3 times in the past 2-3 months if I am not mistaken?

                    scottalanmillerS 1 Reply Last reply Reply Quote 1
                    • scottalanmillerS
                      scottalanmiller @IRJ
                      last edited by

                      @IRJ said:

                      They has been hours of downtime more than 3 times in the past 2-3 months if I am not mistaken?

                      Sounds right.

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                      • DanpD
                        Danp
                        last edited by

                        Just received the following via email:

                         Cloud At Cost System Message:
                        
                        04/30/2015 05:06 PM
                        
                        We are having an issue accessing some of our network subnets due to a local car crash that caused fiber to be cut.
                        
                        
                        
                        
                        Network Update: Our fiber technicians have confirmed that the target for full restoration is 8 PM EST today. 
                        
                        We will provide updates as we get them.
                        
                        IRJI 1 Reply Last reply Reply Quote 1
                        • IRJI
                          IRJ @Danp
                          last edited by IRJ

                          @Danp said:

                          Just received the following via email:

                           Cloud At Cost System Message:
                          
                          04/30/2015 05:06 PM
                          
                          We are having an issue accessing some of our network subnets due to a local car crash that caused fiber to be cut.
                          
                          
                          
                          
                          Network Update: Our fiber technicians have confirmed that the target for full restoration is 8 PM EST today. 
                          

                          We will provide updates as we get them.

                          There are alot of "uncontrollable" disasters that happen to C@C

                          1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender
                            last edited by

                            Cloud At Cost System Message:

                            04/30/2015 05:06 PM
                            We are having an issue accessing some of our network subnets due to a local car crash that caused fiber to be cut.

                            Network Update: Our fiber technicians have confirmed that the target for full restoration is 8 PM EST today.
                            We will provide updates as we get them.

                            To Unsubscribe : If you don't want to receive these messages please change your email preferences here https://members.cloudatcost.com on your profile page.

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                            • scottalanmillerS
                              scottalanmiller
                              last edited by

                              I just got the email too. That's a pretty long time to think up "car crash". Where was the email when the outage started?

                              DanpD 1 Reply Last reply Reply Quote 1
                              • DanpD
                                Danp @scottalanmiller
                                last edited by

                                @scottalanmiller said:

                                Where was the email when the outage started?

                                Maybe they host their own email server. That would certainly explain the long delay. 😏

                                ? scottalanmillerS 2 Replies Last reply Reply Quote 0
                                • ?
                                  A Former User
                                  last edited by

                                  Car Crash? So there is only one fiber connection.. No failover. I'm sure different providers are taking different routes so it's unlikely to take out multiples. And most fiber is below ground (at least in the US) unless it absolutely has to be run on the poles over a bridge or something.

                                  nadnerBN 1 Reply Last reply Reply Quote 0
                                  • ?
                                    A Former User @Danp
                                    last edited by

                                    @Danp said:

                                    @scottalanmiller said:

                                    Where was the email when the outage started?

                                    Maybe they host their own email server. That would certainly explain the long delay. 😏

                                    They do. and it doesn't even have a vaild SSL Cert. It's self-signed. https://mail.cloudatcost.com/mail/

                                    IRJI 1 Reply Last reply Reply Quote 0
                                    • IRJI
                                      IRJ @A Former User
                                      last edited by

                                      @thecreativeone91 said:

                                      @Danp said:

                                      @scottalanmiller said:

                                      Where was the email when the outage started?

                                      Maybe they host their own email server. That would certainly explain the long delay. 😏

                                      They do. and it doesn't even have a vaild SSL Cert. It's self-signed. https://mail.cloudatcost.com/mail/

                                      I wonder how many employees to accounts they have on staff?

                                      ? 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @Danp
                                        last edited by

                                        @Danp said:

                                        @scottalanmiller said:

                                        Where was the email when the outage started?

                                        Maybe they host their own email server. That would certainly explain the long delay. 😏

                                        Except the cloud platform is still down.

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                                        • ?
                                          A Former User @IRJ
                                          last edited by A Former User

                                          @IRJ said:

                                          I wonder how many employees to accounts they have on staff?

                                          2-5 is my guess.

                                          scottalanmillerS IRJI 2 Replies Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @A Former User
                                            last edited by

                                            @thecreativeone91 said:

                                            @IRJ said:

                                            I wonder how many employees to accounts they have on staff?

                                            2-5 is my guess.

                                            5 employees per account?

                                            IRJI 1 Reply Last reply Reply Quote 0
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