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    CloudatCost and Pertino

    IT Discussion
    cloudatcost
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    • ?
      A Former User @scottalanmiller
      last edited by

      @scottalanmiller said:

      CloudatCost said that they were going to do a Q&A and answer questions about the last outage. They don't appear to have managed to do so before another outage hit!!

      I think they've had a small one before this one but, after the major on too. I think they might be scared to answer questions haha.

      1 Reply Last reply Reply Quote 3
      • scottalanmillerS
        scottalanmiller
        last edited by

        Still down here.

        1 Reply Last reply Reply Quote 0
        • ?
          A Former User
          last edited by

          I can login to the panel but can't use the console or get to any of my boxes directly. It was working fine earlier.

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            Still down here. This is a pretty epic outage.

            1 Reply Last reply Reply Quote 0
            • DanpD
              Danp
              last edited by

              Their silence is deafening...

              1 Reply Last reply Reply Quote 1
              • ?
                A Former User
                last edited by

                There blaming it on rogers. I don't see how they don't have any failover.

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @A Former User
                  last edited by

                  @thecreativeone91 said:

                  There blaming it on rogers. I don't see how they don't have any failover.

                  A minute or two you can blame on a carrier, after that, the fault is not having failover. And after having already learned this lesson, there is no one else to blame at this point.

                  1 Reply Last reply Reply Quote 2
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    Six hours and even their Twitter feed is dead. They've not just gone offline as a product, they've gone dark as a company.

                    1 Reply Last reply Reply Quote 1
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      This the last of their Twitter feed. People having been Tweeting at them continuously and they are not responding to anyone.

                      Screen Shot 2015-04-30 at 10.15.56 PM.png

                      1 Reply Last reply Reply Quote 1
                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        The Twitter feed is pretty entertaining...

                        Screen Shot 2015-04-30 at 10.18.07 PM.png

                        thanksajdotcomT 1 Reply Last reply Reply Quote 1
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          Screen Shot 2015-04-30 at 10.18.24 PM.png

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            The Twitter people are right. This makes you worry not only that CloudatCost is having problems but it means that Fibernets doesn't have redundancy and is out and, supposedly, that Rogers is out too. Basically a huge chain of dependencies. This doesn't just make you question one company, this makes you question doing business with Canada! It's the entire national infrastructure being called into question here.

                            1 Reply Last reply Reply Quote 1
                            • thanksajdotcomT
                              thanksajdotcom @scottalanmiller
                              last edited by

                              @scottalanmiller said:

                              The Twitter feed is pretty entertaining...

                              Screen Shot 2015-04-30 at 10.18.07 PM.png

                              The last comment of this is probably the best thing I've ever read!

                              1 Reply Last reply Reply Quote 0
                              • IRJI
                                IRJ
                                last edited by

                                I am not surprised at all...

                                1 Reply Last reply Reply Quote 0
                                • IRJI
                                  IRJ
                                  last edited by

                                  I wouldn't use their servers even in a test environment. Maybe a personal lab, but even that isn't worth the constant frustration.

                                  ? 1 Reply Last reply Reply Quote 0
                                  • ?
                                    A Former User @IRJ
                                    last edited by

                                    @IRJ said:

                                    I wouldn't use their servers even in a test environment. Maybe a personal lab, but even that isn't worth the constant frustration.

                                    That's what I've decided based on all the down times and having my server not be able to boot. I really want the money back I paid.

                                    IRJI 1 Reply Last reply Reply Quote 1
                                    • scottalanmillerS
                                      scottalanmiller
                                      last edited by

                                      Yup, at this point, even lab use is becoming a poor choice. Days of outages, no response at all. Zero response to customers. Too much effort even for a lab.

                                      1 Reply Last reply Reply Quote 2
                                      • IRJI
                                        IRJ @A Former User
                                        last edited by IRJ

                                        @thecreativeone91 said:

                                        @IRJ said:

                                        I wouldn't use their servers even in a test environment. Maybe a personal lab, but even that isn't worth the constant frustration.

                                        That's what I've decided based on all the down times and having my server not be able to boot. I really want the money back I paid.

                                        IT people have good memories and are not lenient on down time. Do this once and it will always be remembered. Do it twice and you will never gain full trust again, do it 3 or more times and its just rather pathetic.

                                        There has been hours of downtime more than 3 times in the past 2-3 months if I am not mistaken?

                                        scottalanmillerS 1 Reply Last reply Reply Quote 1
                                        • scottalanmillerS
                                          scottalanmiller @IRJ
                                          last edited by

                                          @IRJ said:

                                          They has been hours of downtime more than 3 times in the past 2-3 months if I am not mistaken?

                                          Sounds right.

                                          1 Reply Last reply Reply Quote 0
                                          • DanpD
                                            Danp
                                            last edited by

                                            Just received the following via email:

                                             Cloud At Cost System Message:
                                            
                                            04/30/2015 05:06 PM
                                            
                                            We are having an issue accessing some of our network subnets due to a local car crash that caused fiber to be cut.
                                            
                                            
                                            
                                            
                                            Network Update: Our fiber technicians have confirmed that the target for full restoration is 8 PM EST today. 
                                            
                                            We will provide updates as we get them.
                                            
                                            IRJI 1 Reply Last reply Reply Quote 1
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