CloudatCost and Pertino
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Car Crash? So there is only one fiber connection.. No failover. I'm sure different providers are taking different routes so it's unlikely to take out multiples. And most fiber is below ground (at least in the US) unless it absolutely has to be run on the poles over a bridge or something.
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@Danp said:
@scottalanmiller said:
Where was the email when the outage started?
Maybe they host their own email server. That would certainly explain the long delay.
They do. and it doesn't even have a vaild SSL Cert. It's self-signed. https://mail.cloudatcost.com/mail/
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@thecreativeone91 said:
@Danp said:
@scottalanmiller said:
Where was the email when the outage started?
Maybe they host their own email server. That would certainly explain the long delay.
They do. and it doesn't even have a vaild SSL Cert. It's self-signed. https://mail.cloudatcost.com/mail/
I wonder how many employees to accounts they have on staff?
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@Danp said:
@scottalanmiller said:
Where was the email when the outage started?
Maybe they host their own email server. That would certainly explain the long delay.
Except the cloud platform is still down.
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@thecreativeone91 said:
@IRJ said:
I wonder how many employees to accounts they have on staff?
2-5 is my guess.
5 employees per account?
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@thecreativeone91 said:
@IRJ said:
I wonder how many employees to accounts they have on staff?
2-5 is my guess.
That would be cutting some serious corners, but we already know that they do cut corners with redundancy.
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@scottalanmiller said:
@thecreativeone91 said:
@IRJ said:
I wonder how many employees to accounts they have on staff?
2-5 is my guess.
5 employees per account?
I think he meant total
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OH! LOL. That's very different. But makes way more sense.
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Curious,..I know most 'cable' is on the pole... but isn't most fiber in ground?
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@g.jacobse said:
Curious,..I know most 'cable' is on the pole... but isn't most fiber in ground?
Usually. It can be on a pole but it's rather rare.
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This is a really significant outage. How many hours has it been?
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I filed a paypal dispute for my two Dev 1 and the BigDog 1 instance.
Now gotta figure out how to get some data off of one of them.
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They said they expect to be up by 8PM EST.
Somehow you really question how the heck Cloud@cost is running. They are supposedly a fiber provider. They have stated they have two different providers of fiber backbone and they have a wireless backhaul yet, a small outage takes most of them out. Is this running out of someones house? Really. Ever heard of BGP C@C?
Rogers does have some outages but still they are suppose to plan for this.
https://twitter.com/RogersHelps/with_replies -
I just completed my Charge Back with Ally, and they already returned my money
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"they are still splicing the fibers. Updated ETA from the tech is 40min."
From Twitter feed -
@thecreativeone91 said:
"they are still splicing the fibers. Updated ETA from the tech is 40min."
From Twitter feedSo, yeah their really good with giving actuate ETAs.
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At least we're not the ones in the ditch having to splice fibers by hand. Been there, done that, not fun. I worked with the fiber guy at my last job, and it took him half a day to get a 6 or 12 (I forget which) strand run straightned out. It was crazy.
I can't imagine what a metro fiber line would be like.
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@dafyre said:
I can't imagine what a metro fiber line would be like.
It's really not as bad these days. There are fusion auto splicers that have camera built in for inspections of the splice. I've done it a couple times with underground fiber.
The issue is though that C@C didn't have BGP setup properly to get the subnets on multiple ISP routes or they are lying and don't even have the multiple connections.
