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    CloudatCost Issues

    IT Discussion
    cloudatcost cloud computing
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    • ?
      A Former User
      last edited by

      2015-03-10 09_19_29-https___panel.cloudatcost.com_index.php#.png

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      • scottalanmillerS
        scottalanmiller
        last edited by

        Should take under five minutes. I've reported the rebuild fail issues and they are looking into it. Just rebuild again if it doesn't work promptly. Doesn't hurt anything.

        thanksajdotcomT 1 Reply Last reply Reply Quote 0
        • thanksajdotcomT
          thanksajdotcom @scottalanmiller
          last edited by

          @scottalanmiller said:

          Should take under five minutes. I've reported the rebuild fail issues and they are looking into it. Just rebuild again if it doesn't work promptly. Doesn't hurt anything.

          I've seen some long rebuild times too, but I'm in no real rush so it didn't bother me...

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          • ?
            A Former User
            last edited by

            2015-03-10 11_11_03-Program Manager.png

            After the re-image completed I still can't access the VM. Has been over a hour now.

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • DanpD
              Danp
              last edited by Danp

              Is that the correct IP address? They do change every time you reimage the VM...

              ? 1 Reply Last reply Reply Quote 1
              • scottalanmillerS
                scottalanmiller @A Former User
                last edited by scottalanmiller

                @Aaron-Studer said:

                After the re-image completed I still can't access the VM. Has been over a hour now.

                What does the console say? We've seen the rebuilds fail, sometimes you have to re-image more than once before it is ready. Getting this verified before it reports that it is done is one of the things that we've talked about with them and that they are looking into.

                ? 1 Reply Last reply Reply Quote 0
                • ?
                  A Former User @scottalanmiller
                  last edited by

                  @scottalanmiller Yes, I am sure if I kept re-imaging the VM, one time it would take, but is this acceptable? When will it be resolved? How long before it is unacceptable?

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @A Former User
                    last edited by

                    @Aaron-Studer said:

                    @scottalanmiller Yes, I am sure if I kept re-imaging the VM, one time it would take, but is this acceptable? When will it be resolved? How long before it is unacceptable?

                    I"d put this at very minor. It doesn't impact running systems, only new ones. It's an annoyance, especially when we were building several at once, but all in all, trivial.

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                    • ?
                      A Former User @Danp
                      last edited by

                      @Danp It is the correct IP, yes.

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                      • ?
                        A Former User
                        last edited by

                        2015-03-10 12_29_13-CAC Server Console.png

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                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          Yup, it failed to build. Just kick off a rebuild.

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                          • thanksajdotcomT
                            thanksajdotcom
                            last edited by

                            I've had my console connection fail a couple times. I close the window and reopen it and it usually fixes it.

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                            • ?
                              A Former User
                              last edited by A Former User

                              02:40:09 PM CPU %user %nice %system %iowait %steal %idle
                              02:50:01 PM all 4.20 0.00 2.38 48.13 0.00 45.28

                              Yikes!

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @A Former User
                                last edited by

                                @Aaron-Studer said:

                                02:40:09 PM CPU %user %nice %system %iowait %steal %idle
                                02:50:01 PM all 4.20 0.00 2.38 48.13 0.00 45.28

                                Yikes!

                                Yikes indeed. Were you doing updates during that time? I'm hoping that's not the average when idle! I mean, that's scary when running updates for sure, still.

                                MangoLassi, running very hot today, hit only .16%, by comparison.

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                                • IRJI
                                  IRJ
                                  last edited by

                                  When I first logged into my server it said rebuild failed. I hit retry and it only took 20 seconds to build successfully

                                  ? scottalanmillerS 2 Replies Last reply Reply Quote 1
                                  • IRJI
                                    IRJ
                                    last edited by

                                    Boot up was really fast and I had a console connection completed in another 45 seconds or so.

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                                    • ?
                                      A Former User @IRJ
                                      last edited by

                                      @IRJ said:

                                      When I first logged into my server it said rebuild failed. I hit retry and it only took 20 seconds to build successfully

                                      Sound like a bad build, I had a couple. Can you access via SSH?

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                                      • IRJI
                                        IRJ
                                        last edited by

                                        No I cannot. I think it may be blocked on my network though. I will try when I get home

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                                        • scottalanmillerS
                                          scottalanmiller @IRJ
                                          last edited by

                                          @IRJ said:

                                          When I first logged into my server it said rebuild failed. I hit retry and it only took 20 seconds to build successfully

                                          That's mostly what I've seen.

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                                          • AmanBhogalA
                                            AmanBhogal Vendor
                                            last edited by AmanBhogal

                                            Hey guys!!
                                            I just spoke with the team. We have some hardware upgrades happening this week that will likely increase any IO issues you may be having. in short, we have just ordered a ton of hardware to be able to provide better service and keep everybody happy

                                            edit: I selected my words poorly. i said increase IO issues, when in reality I meant that it will help resolve issues

                                            scottalanmillerS DanpD 3 Replies Last reply Reply Quote 1
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