Pertino slow file transfer

Ambarishrh

Honestly ML rocks!

@Josh has initiated a support request to check on this issue.

During the initial checks, a ping result:

Reply from 2001:470:813b::4abf:0:202: time=305ms
Reply from 2001:470:813b::4abf:0:202: time=981ms
Reply from 2001:470:813b::4abf:0:202: time=1188ms
Reply from 2001:470:813b::4abf:0:202: time=1407ms

Ping statistics for 2001:470:813b::4abf:0:202:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 305ms, Maximum = 1407ms, Average = 970ms

This is accessing the server in Dubai from my home in Dubai 16mb @home and 100mb @office!

Josh

@thanksaj How long ago did you experience that?

thanksajdotcom

@Josh said:

@thanksaj How long ago did you experience that?

It was on the 16th.

Ambarishrh

I would say this on every post I guess, ML rocks!

New ping reports:

C:\Users\Administrator>ping flip03

Pinging flip03 [50.203.224.3] with 32 bytes of data:
Reply from 50.203.224.3: bytes=32 time=284ms TTL=128
Reply from 50.203.224.3: bytes=32 time=282ms TTL=128
Reply from 50.203.224.3: bytes=32 time=287ms TTL=128
Reply from 50.203.224.3: bytes=32 time=281ms TTL=128

Ping statistics for 50.203.224.3:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 281ms, Maximum = 287ms, Average = 283ms

Transfer of 3mb files takes 2 mins when compared to previous result of 5 mnts!

Pertino support is awesome! Am still talking to the support team to see if theres anything else to be done and see a better transfer.

Josh

@thanksaj Do either of the end points have a Pertino version 370 or less? We made enhancements to connectivity for Linux devices post-370.

thanksajdotcom

@Josh said:

@thanksaj Do either of the end points have a Pertino version 370 or less? We made enhancements to connectivity for Linux devices post-370.

The Windows machine has 370 and hasn't updated automatically like it normally does. The Linux box has 410 I believe.

Josh

@thanksaj Try manually upgrading via the ptray on the Windows box.

thanksajdotcom

@Josh said:

@thanksaj Try manually upgrading via the ptray on the Windows box.

ok, will do

thanksajdotcom

@Josh said:

@thanksaj Try manually upgrading via the ptray on the Windows box.

The Upgrade option is greyed out on my Windows boxes...

thanksajdotcom

Installing the update manually