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    Can an 365 alias have an alias?

    IT Discussion
    office 365
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    • T
      technobabble
      last edited by

      I need one of my email alias to go elsewhere.

      I would like my [email protected] to be sent to my Zendesk email address and not to my Outlook inbox. Is this possible?

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        Sure, you can have an alias. It's just not called that.

        1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender
          last edited by

          I'm going to assume the following:

          1 account in O365 is purchased
          Under that account there are several aliases (all included in the price of the single account)

          I now want only one of the multiple aliases I have to forward to an outside account, I can do that? cool, how?

          JaredBuschJ 1 Reply Last reply Reply Quote 1
          • JaredBuschJ
            JaredBusch @Dashrender
            last edited by

            @Dashrender Setup a rule in Outlook to forward all mail sent to that address. That would be a server side rule that always runs.

            T 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller
              last edited by

              Forwarding works fine, but you can mimic a full alias too.

              T 1 Reply Last reply Reply Quote 0
              • T
                technobabble @JaredBusch
                last edited by

                @JaredBusch If I did that, does that mean the email will forward to the non domain email address with dropping a copy in Outlook or OWA?

                If this is true...that's what I want.

                JaredBuschJ 1 Reply Last reply Reply Quote 0
                • T
                  technobabble @scottalanmiller
                  last edited by

                  @scottalanmiller How would you do that?

                  1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @technobabble
                    last edited by

                    @technobabble said:

                    @JaredBusch If I did that, does that mean the email will forward to the non domain email address with dropping a copy in Outlook or OWA?

                    If this is true...that's what I want.

                    Es, because forwarding always leaves the original. Well unless you set the rule to delete!

                    T 1 Reply Last reply Reply Quote 0
                    • T
                      technobabble @JaredBusch
                      last edited by

                      @JaredBusch Well that seems so simple. DUH. How do you specify a server rule versus a client rule?

                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @technobabble
                        last edited by

                        @technobabble said:

                        @JaredBusch Well that seems so simple. DUH. How do you specify a server rule versus a client rule?

                        It tells you when you make it if the rule is client only. No way to specify that I know of. Never bothered to look.

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                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          If you make on OWA it only makes server side.

                          T 1 Reply Last reply Reply Quote 0
                          • T
                            technobabble @scottalanmiller
                            last edited by

                            @scottalanmiller so If I make a server rule, Outlook will ignore it?

                            DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @technobabble
                              last edited by

                              @technobabble said:

                              @scottalanmiller so If I make a server rule, Outlook will ignore it?

                              Boy I would hope not. The rule should be applied the instant an email comes into the box. It will touch the server long before Outlook sees it.

                              T 1 Reply Last reply Reply Quote 0
                              • T
                                technobabble @Dashrender
                                last edited by

                                @Dashrender Ok..so use OWA to make the rule instead of outlook...and then my life just gets better!

                                Thanks for the assist folks.

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @technobabble
                                  last edited by

                                  @technobabble said:

                                  @scottalanmiller so If I make a server rule, Outlook will ignore it?

                                  Opposite, server side rules are universal because all email is from the server. It is client side rules that are problematic because they only work when the client works. They don't move between clients and they don't work when there is no client or the client is off.

                                  Also with things like BES, client side rules apply after email is delivered rather than before. Server side happen before. So if you use BES you bypass the client rules but server rules apply.

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                                  • T
                                    technobabble @scottalanmiller
                                    last edited by

                                    @scottalanmiller Great explanation Scott, thanks.

                                    <rant>
                                    However with all the power of Outlook, why can't I create a server rule without having to go into OWA?
                                    </rant>

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @technobabble
                                      last edited by

                                      @technobabble said:

                                      @scottalanmiller Great explanation Scott, thanks.

                                      <rant>
                                      However with all the power of Outlook, why can't I create a server rule without having to go into OWA?
                                      </rant>

                                      You can. You can make both.

                                      T 1 Reply Last reply Reply Quote 0
                                      • T
                                        technobabble @scottalanmiller
                                        last edited by

                                        @scottalanmiller Thanks! I found this website to help me with the differences.

                                        1 Reply Last reply Reply Quote 0
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