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    Will faxes ever die - cheapest way to forward a DID

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    • DashrenderD
      Dashrender @gjacobse
      last edited by

      @gjacobse said in Will faxes ever die - cheapest way to forward a DID:

      @dashrender said in Will faxes ever die - cheapest way to forward a DID:

      I'm not sure what's so complex about having the EMR accept your faxes directly? you can have a different number for each department and different rules for each.

      And this is where I have to go back,.... and ask questions of people that may know more about it....

      Allegedly - lol... Allegedly it was something that was started, paid for,.. and then - abandoned..... for another solution that was paid for and implemented... Allegedly. So - it's a case of .....

      uh - if it was - then why are we talking about etherfax?

      gjacobseG 1 Reply Last reply Reply Quote 0
      • gjacobseG
        gjacobse @Dashrender
        last edited by

        @dashrender said in Will faxes ever die - cheapest way to forward a DID:

        uh - if it was - then why are we talking about etherfax?

        I knew not the previous supposed and alleged solution.

        DashrenderD 1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender @gjacobse
          last edited by

          @gjacobse said in Will faxes ever die - cheapest way to forward a DID:

          @dashrender said in Will faxes ever die - cheapest way to forward a DID:

          uh - if it was - then why are we talking about etherfax?

          I knew not the previous supposed and alleged solution.

          You're kidding - etherfax is the new solution? oh man..

          1 Reply Last reply Reply Quote 0
          • E
            ElecEng
            last edited by

            Move to a Virtual Inbound and Outbound fax service. Much cheaper than real fax and much more flexible

            DashrenderD 1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @ElecEng
              last edited by

              @eleceng said in Will faxes ever die - cheapest way to forward a DID:

              Move to a Virtual Inbound and Outbound fax service. Much cheaper than real fax and much more flexible

              I have been looking at that for years, and it's Never been true.

              We accept more than 700 faxes a month - this normally amounts to something like $600+/m for most services I've looked at.

              it's significantly cheaper to have a local fax machine, local provided dial tone (from Cox is $35/m) saving to a network share.

              Now days we have a SIP trunk delivering to a FreePBX server which emails to our O365 account where a power automate script grabs the file and saves it to Sharepoint for anyone to access.

              scottalanmillerS 1 Reply Last reply Reply Quote 1
              • scottalanmillerS
                scottalanmiller @Dashrender
                last edited by

                @dashrender said in Will faxes ever die - cheapest way to forward a DID:

                We accept more than 700 faxes a month - this normally amounts to something like $600+/m for most services I've looked at.

                Skyetel is $.03/m for faxing on their Skyefax service. $600/m would be 20,000 minutes of faxing. That would require a physical fax machine / phone line to be in continuous use for something like 13 hours per day, 7 days a week without dropping. At 700 faxes, that would be 29 minutes average per fax to make it cost that much.

                While theoretically possible, it's only theoretically possible to cost that much. In the real world a fax is much closer to two minutes. And if you were getting those numbers of a single Cox line, the line wouldn't be able to support it at that volume even if you were running 24x7 to coordinate it and Cox would absolutely cut you off as their "unlimited" definitely doesn't mean "unlimited" to that degree.

                JaredBuschJ DashrenderD 2 Replies Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @scottalanmiller
                  last edited by

                  @scottalanmiller said in Will faxes ever die - cheapest way to forward a DID:

                  Skyetel is $.03/m for faxing

                  For SkyeFax

                  Normal faxing to the PBX is based on your inbound per minute cost. Of which, the Skyetel retail rate is $0.01/minute for inbound.

                  Relationship pricing is lower.

                  scottalanmillerS DashrenderD 2 Replies Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @JaredBusch
                    last edited by

                    @jaredbusch said in Will faxes ever die - cheapest way to forward a DID:

                    For SkyeFax

                    yeah, i listed that.

                    1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @scottalanmiller
                      last edited by

                      @scottalanmiller said in Will faxes ever die - cheapest way to forward a DID:

                      @dashrender said in Will faxes ever die - cheapest way to forward a DID:

                      We accept more than 700 faxes a month - this normally amounts to something like $600+/m for most services I've looked at.

                      Skyetel is $.03/m for faxing on their Skyefax service. $600/m would be 20,000 minutes of faxing. That would require a physical fax machine / phone line to be in continuous use for something like 13 hours per day, 7 days a week without dropping. At 700 faxes, that would be 29 minutes average per fax to make it cost that much.

                      While theoretically possible, it's only theoretically possible to cost that much. In the real world a fax is much closer to two minutes. And if you were getting those numbers of a single Cox line, the line wouldn't be able to support it at that volume even if you were running 24x7 to coordinate it and Cox would absolutely cut you off as their "unlimited" definitely doesn't mean "unlimited" to that degree.

                      That cost I gave you was for specifically listed HIPAA compliant fax solutions. Something that Skyetel told me was not their goal. I'm also not sure if Skyefax delivers to email or just to an onsite fax machine for you - I'm pretty sure they send you a box to connect to your fax machine. blah blah blah..

                      The Skyefax solution is a potentially more reliable end to end fax setup, one that wouldn't work with my FreePBX setup (well, not without reintroducing what caused much of the problems in the first first place - my local last mile).

                      scottalanmillerS 3 Replies Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @Dashrender
                        last edited by

                        @dashrender said in Will faxes ever die - cheapest way to forward a DID:

                        That cost I gave you was for specifically listed HIPAA compliant fax solutions.

                        All fax is allowed by HIPAA, no fax meets any minimal level of compliance without a waiver.

                        What you are wanting is someone to assume responsibility for the faxing, which is completely different than compliance.

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @Dashrender
                          last edited by

                          @dashrender said in Will faxes ever die - cheapest way to forward a DID:

                          one that wouldn't work with my FreePBX setup

                          Why do you want the fax to work only with FreePBX rather than being a separate thing? Not saying that that is bad, but since FreePBX doesn't support faxing over web for reliability and security, why stick to it as the fax part of your solution?

                          DashrenderD 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @Dashrender
                            last edited by

                            @dashrender said in Will faxes ever die - cheapest way to forward a DID:

                            Something that Skyetel told me was not their goal.

                            Because it's not a thing.

                            1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @scottalanmiller
                              last edited by

                              @scottalanmiller said in Will faxes ever die - cheapest way to forward a DID:

                              @dashrender said in Will faxes ever die - cheapest way to forward a DID:

                              one that wouldn't work with my FreePBX setup

                              Why do you want the fax to work only with FreePBX rather than being a separate thing? Not saying that that is bad, but since FreePBX doesn't support faxing over web for reliability and security, why stick to it as the fax part of your solution?

                              Well - if Skyefax can save directly to OneDrive for Business, I suppose that could work - which means if Skyefax sends to email it could be made to work...

                              But - as JB pointed out, it's 3 times the price I pay now for the solution I have in place that already works well.

                              scottalanmillerS 3 Replies Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @Dashrender
                                last edited by

                                @dashrender said in Will faxes ever die - cheapest way to forward a DID:

                                But - as JB pointed out, it's 3 times the price I pay now for the solution I have in place that already works well.

                                Is it? Where did he point that out?

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @Dashrender
                                  last edited by

                                  @dashrender said in Will faxes ever die - cheapest way to forward a DID:

                                  which means if Skyefax sends to email it could be made to work...

                                  You can do THAT with the old solutions, too.

                                  DashrenderD 1 Reply Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender @JaredBusch
                                    last edited by

                                    @jaredbusch said in Will faxes ever die - cheapest way to forward a DID:

                                    @scottalanmiller said in Will faxes ever die - cheapest way to forward a DID:

                                    Skyetel is $.03/m for faxing

                                    For SkyeFax

                                    Normal faxing to the PBX is based on your inbound per minute cost. Of which, the Skyetel retail rate is $0.01/minute for inbound.

                                    Relationship pricing is lower.

                                    Right here.

                                    Skyefax = $0.03/min
                                    Skyetel normal inbound = $0.01/min

                                    1 Reply Last reply Reply Quote 0
                                    • DashrenderD
                                      Dashrender @scottalanmiller
                                      last edited by Dashrender

                                      @scottalanmiller said in Will faxes ever die - cheapest way to forward a DID:

                                      @dashrender said in Will faxes ever die - cheapest way to forward a DID:

                                      which means if Skyefax sends to email it could be made to work...

                                      You can do THAT with the old solutions, too.

                                      yes of course, no one ever said it couldn't. The whole OD4B is pretty new for my solutions.

                                      Previously - we terminated faxes on local fax machine and saved the files to an internal self controlled SMB share. No paper was involved until and unless a person wanted a hard copy.

                                      1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @Dashrender
                                        last edited by

                                        @dashrender said in Will faxes ever die - cheapest way to forward a DID:

                                        But - as JB pointed out, it's 3 times the price I pay now for the solution I have in place that already works well.

                                        Oh, I thought you were using Cox lines now, not VoIP.

                                        DashrenderD 1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender @scottalanmiller
                                          last edited by

                                          @scottalanmiller said in Will faxes ever die - cheapest way to forward a DID:

                                          @dashrender said in Will faxes ever die - cheapest way to forward a DID:

                                          But - as JB pointed out, it's 3 times the price I pay now for the solution I have in place that already works well.

                                          Oh, I thought you were using Cox lines now, not VoIP.

                                          Like you - I talk from many angles since I support a day job and do consulting.

                                          From my day job - we mostly have our faxes delivered directly to our EMR vendor and they handle much of the processing - those they can't, they dump into a bucket inside the EMR for us to handle.
                                          We also have a few remaining fax lines from Cox, mostly for outbound, that I am trying to get rid of.

                                          As for my consulting clients - some use a third party directly into the LOB software, some use use faxes into FreePBX -> O365 email box -> Power Automate -> Sharepoint location.

                                          I'm sure I don't always spell it out which I'm talking about when I'm writing something.

                                          scottalanmillerS travisdh1T 2 Replies Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @Dashrender
                                            last edited by

                                            @dashrender said in Will faxes ever die - cheapest way to forward a DID:

                                            some use use faxes into FreePBX -> O365 email box -> Power Automate -> Sharepoint location.

                                            Ah, I see. Yes, that makes it cheaper. We've found that that requires so much support and has reliability problems that's less expensive to have customers on SkyeFax so that it is direct to email and rock solid and essentially zero effort (and no worries about automation steps.)

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