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    FreePBX not sending voicemails to Office365...again.

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    • WLS-ITGuyW
      WLS-ITGuy
      last edited by

      Re: Voicemail to Microsoft 365 email

      Well, the issue is back and I am guessing it has to do with Microsoft requiring TLS now and not allowing anonymous sending of emails.

      I'd move everything to Teams if we could justify the cost.

      Anyone that works with FreePBX have a solution?

      JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch @WLS-ITGuy
        last edited by

        @wls-itguy said in FreePBX not sending voicemails to Office365...again.:

        Re: Voicemail to Microsoft 365 email

        Well, the issue is back and I am guessing it has to do with Microsoft requiring TLS now and not allowing anonymous sending of emails.

        I'd move everything to Teams if we could justify the cost.

        Anyone that works with FreePBX have a solution?

        FreePBX uses postfix and that does everything needed to talk directly to office 365. If your system is not working you don’t have something configured correctly. I’ll look at your previous thread in a bit.

        WLS-ITGuyW 1 Reply Last reply Reply Quote 0
        • WLS-ITGuyW
          WLS-ITGuy @JaredBusch
          last edited by

          @jaredbusch said in FreePBX not sending voicemails to Office365...again.:

          @wls-itguy said in FreePBX not sending voicemails to Office365...again.:

          Re: Voicemail to Microsoft 365 email

          Well, the issue is back and I am guessing it has to do with Microsoft requiring TLS now and not allowing anonymous sending of emails.

          I'd move everything to Teams if we could justify the cost.

          Anyone that works with FreePBX have a solution?

          FreePBX uses postfix and that does everything needed to talk directly to office 365. If your system is not working you don’t have something configured correctly. I’ll look at your previous thread in a bit.

          Here is the screenshot:

          alt text

          WLS-ITGuyW JaredBuschJ 2 Replies Last reply Reply Quote 0
          • WLS-ITGuyW
            WLS-ITGuy @WLS-ITGuy
            last edited by

            I did notice that :587 was missing off the end of smtp.office365.com but I still get the following in the debug...

            Aug  9 13:18:49 pbxhost postfix/pickup[18843]: 1389C3020FDF9: uid=995 from=<asterisk>
            Aug  9 13:18:49 pbxhost postfix/cleanup[19205]: 1389C3020FDF9: message-id=<[email protected]>
            Aug  9 13:18:49 pbxhost postfix/qmgr[18844]: 1389C3020FDF9: from=<[email protected]>, size=531, nrcpt=1 (queue active)
            Aug  9 13:18:54 pbxhost postfix/smtp[19207]: 1389C3020FDF9: host smtp.office365.com[52.96.191.210] said: 451 5.7.3 STARTTLS is required to send mail [CH0PR03CA0243.namprd03.prod.outlook.com] (in reply to MAIL FROM command)
            Aug  9 13:18:54 pbxhost postfix/smtp[19207]: 1389C3020FDF9: lost connection with smtp.office365.com[52.96.191.210] while sending RCPT TO
            Aug  9 13:18:59 pbxhost postfix/smtp[19207]: 1389C3020FDF9: to=<[email protected]>, relay=smtp.office365.com[52.96.79.162]:587, delay=10, delays=0.09/0.01/5.1/5, dsn=4.0.0, status=deferred (host smtp.office365.com[52.96.79.162] said: 451 5.7.3 STARTTLS is required to send mail [CH2PR14CA0053.namprd14.prod.outlook.com] (in reply to MAIL FROM command))
            
            1 Reply Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch @WLS-ITGuy
              last edited by

              @wls-itguy said in FreePBX not sending voicemails to Office365...again.:

              @jaredbusch said in FreePBX not sending voicemails to Office365...again.:

              @wls-itguy said in FreePBX not sending voicemails to Office365...again.:

              Re: Voicemail to Microsoft 365 email

              Well, the issue is back and I am guessing it has to do with Microsoft requiring TLS now and not allowing anonymous sending of emails.

              I'd move everything to Teams if we could justify the cost.

              Anyone that works with FreePBX have a solution?

              FreePBX uses postfix and that does everything needed to talk directly to office 365. If your system is not working you don’t have something configured correctly. I’ll look at your previous thread in a bit.

              Here is the screenshot:

              alt text

              You have use TLS set to no.

              WLS-ITGuyW 1 Reply Last reply Reply Quote 0
              • WLS-ITGuyW
                WLS-ITGuy @JaredBusch
                last edited by

                @jaredbusch said in FreePBX not sending voicemails to Office365...again.:

                @wls-itguy said in FreePBX not sending voicemails to Office365...again.:

                @jaredbusch said in FreePBX not sending voicemails to Office365...again.:

                @wls-itguy said in FreePBX not sending voicemails to Office365...again.:

                Re: Voicemail to Microsoft 365 email

                Well, the issue is back and I am guessing it has to do with Microsoft requiring TLS now and not allowing anonymous sending of emails.

                I'd move everything to Teams if we could justify the cost.

                Anyone that works with FreePBX have a solution?

                FreePBX uses postfix and that does everything needed to talk directly to office 365. If your system is not working you don’t have something configured correctly. I’ll look at your previous thread in a bit.

                Here is the screenshot:

                alt text

                You have use TLS set to no.

                I made that change also, now there are no emails in the queue but nothing is showing up on the test emails I sent to myself. Here is the current debug log:

                Aug  9 13:43:25 pbxhost postfix/pickup[21342]: 638CD30212B3B: uid=995 from=<asterisk>
                Aug  9 13:43:25 pbxhost postfix/cleanup[25551]: 638CD30212B3B: message-id=<[email protected]>
                Aug  9 13:43:25 pbxhost postfix/qmgr[21343]: 638CD30212B3B: from=<[email protected]>, size=531, nrcpt=1 (queue active)
                Aug  9 13:43:30 pbxhost postfix/smtp[25553]: 638CD30212B3B: to=<[email protected]>, relay=smtp.office365.com[52.96.79.194]:587, delay=5.2, delays=0.08/0.01/0.13/5, dsn=5.7.57, status=bounced (host smtp.office365.com[52.96.79.194] said: 530 5.7.57 Client not authenticated to send mail. [CH2PR20CA0019.namprd20.prod.outlook.com] (in reply to MAIL FROM command))
                Aug  9 13:43:30 pbxhost postfix/smtp[25553]: 638CD30212B3B: lost connection with smtp.office365.com[52.96.79.194] while sending RCPT TO
                Aug  9 13:43:30 pbxhost postfix/cleanup[25551]: B23E230212B3C: message-id=<[email protected]>
                Aug  9 13:43:30 pbxhost postfix/bounce[25575]: 638CD30212B3B: sender non-delivery notification: B23E230212B3C
                Aug  9 13:43:30 pbxhost postfix/qmgr[21343]: B23E230212B3C: from=<>, size=2655, nrcpt=1 (queue active)
                Aug  9 13:43:30 pbxhost postfix/qmgr[21343]: 638CD30212B3B: removed
                Aug  9 13:43:30 pbxhost postfix/local[25576]: B23E230212B3C: to=<[email protected]>, relay=local, delay=0.07, delays=0.02/0.01/0/0.04, dsn=2.0.0, status=sent (delivered to mailbox)
                Aug  9 13:43:30 pbxhost postfix/qmgr[21343]: B23E230212B3C: removed
                
                DashrenderD 1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @WLS-ITGuy
                  last edited by

                  @wls-itguy what are you using for authentication? I can't imagine you just have open relay allowed on your O365 account.

                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @Dashrender
                    last edited by

                    @dashrender said in FreePBX not sending voicemails to Office365...again.:

                    @wls-itguy what are you using for authentication? I can't imagine you just have open relay allowed on your O365 account.

                    It is a standard option in O365. I use it all the time.

                    WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                    • WLS-ITGuyW
                      WLS-ITGuy @JaredBusch
                      last edited by

                      @jaredbusch said in FreePBX not sending voicemails to Office365...again.:

                      @dashrender said in FreePBX not sending voicemails to Office365...again.:

                      @wls-itguy what are you using for authentication? I can't imagine you just have open relay allowed on your O365 account.

                      It is a standard option in O365. I use it all the time.

                      That's how it was set up before. The only thing I saw that was different was the port 587 and the TLS. Those have been added, what am I still missing that emails are not getting to end users?

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @WLS-ITGuy
                        last edited by

                        @wls-itguy said in FreePBX not sending voicemails to Office365...again.:

                        @jaredbusch said in FreePBX not sending voicemails to Office365...again.:

                        @dashrender said in FreePBX not sending voicemails to Office365...again.:

                        @wls-itguy what are you using for authentication? I can't imagine you just have open relay allowed on your O365 account.

                        It is a standard option in O365. I use it all the time.

                        That's how it was set up before. The only thing I saw that was different was the port 587 and the TLS. Those have been added, what am I still missing that emails are not getting to end users?

                        You are trying to send through an external SMTP host with NO authentication. Use the built in SMTP instead.

                        DashrenderD 1 Reply Last reply Reply Quote 1
                        • DashrenderD
                          Dashrender @scottalanmiller
                          last edited by

                          @scottalanmiller said in FreePBX not sending voicemails to Office365...again.:

                          @wls-itguy said in FreePBX not sending voicemails to Office365...again.:

                          @jaredbusch said in FreePBX not sending voicemails to Office365...again.:

                          @dashrender said in FreePBX not sending voicemails to Office365...again.:

                          @wls-itguy what are you using for authentication? I can't imagine you just have open relay allowed on your O365 account.

                          It is a standard option in O365. I use it all the time.

                          That's how it was set up before. The only thing I saw that was different was the port 587 and the TLS. Those have been added, what am I still missing that emails are not getting to end users?

                          You are trying to send through an external SMTP host with NO authentication. Use the built in SMTP instead.

                          yeah - JB just (&(^ me for the same comment - claiming he does it all the time - but what he meant was - that JB uses IP auth all the time.

                          Is the OP using IP auth in O365?

                          1 Reply Last reply Reply Quote 0
                          • V
                            VoIP_n00b
                            last edited by VoIP_n00b

                            Go signup for a SMTP service already. What's your time worth?

                            https://mail.baby - It's $1/month + $0.20/Mouth for 1000 sends.

                            $20 will likely last you a whole year - if not more...

                            scottalanmillerS 1 Reply Last reply Reply Quote -1
                            • scottalanmillerS
                              scottalanmiller @VoIP_n00b
                              last edited by

                              @voip_n00b said in FreePBX not sending voicemails to Office365...again.:

                              Go signup for a SMTP service already. What's your time worth?

                              https://mail.baby - It's $1/month + $0.20/Mouth for 1000 sends.

                              $20 will likely last you a whole year - if not more...

                              He already has two services. One built in and one with Office 365. A third one might have whatever the same issue is.

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @WLS-ITGuy
                                last edited by

                                @wls-itguy said in FreePBX not sending voicemails to Office365...again.:

                                not allowing anonymous sending of emails.

                                Isn't your current setting set to anonymous?

                                1 Reply Last reply Reply Quote 0
                                • JaredBuschJ
                                  JaredBusch
                                  last edited by

                                  One option:
                                  Change it to come from an account with Exchange Online Plan 1 or better. Using their credentials (assuming an account without forced 2FA.
                                  f50f7790-d4da-4146-b7ce-51ef59ea155c-image.png

                                  1 Reply Last reply Reply Quote 0
                                  • JaredBuschJ
                                    JaredBusch
                                    last edited by JaredBusch

                                    Option 2:
                                    Use the built in and use a connector that is IP auth'd

                                    284bc4ae-b73b-42cd-a6a4-0366ca32847e-image.png

                                    21ee0999-596f-4931-bad8-517bb0dd8f3a-image.png

                                    bcfcfc92-41a6-4349-ab24-fc0a73b578fa-image.png

                                    1 Reply Last reply Reply Quote 1
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