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    Vultr performance issues in Chicago

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    vultr maintenance window service interruption
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    • JaredBuschJ
      JaredBusch @syko24
      last edited by JaredBusch

      @syko24 said in Vultr performance issues in Chicago:

      @scottalanmiller said in Vultr performance issues in Chicago:

      @dashrender said in Vultr performance issues in Chicago:

      what's also weird - I didn't get any vultr emails about the issue.

      I always get NJ emails. Time to dig into that I guess.

      Are you running systems in the Chicago datacenter?

      Yes. And I know the phones being down for 30 mins is not a huge deal. Just wanted to see if you guys had a way to failover the phones if something like this happens.

      I have the failover already setup at the provider level.

      e3d148b8-cd01-4b6e-bfc0-ec7bd87cb323-image.png

      DashrenderD 1 Reply Last reply Reply Quote 2
      • JaredBuschJ
        JaredBusch
        last edited by

        and issues
        31656515-7de2-4a94-be3c-494931d10366-image.png

        1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch
          last edited by

          not even a console... wtf

          7482228b-8ad6-4e93-aca3-6dbac12e22a6-image.png

          DashrenderD 1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender @scottalanmiller
            last edited by

            @scottalanmiller said in Vultr performance issues in Chicago:

            @dashrender said in Vultr performance issues in Chicago:

            what's also weird - I didn't get any vultr emails about the issue.

            I always get NJ emails. Time to dig into that I guess.

            Are you running systems in the Chicago datacenter?

            yes.

            1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @JaredBusch
              last edited by

              @jaredbusch said in Vultr performance issues in Chicago:

              @syko24 said in Vultr performance issues in Chicago:

              @scottalanmiller said in Vultr performance issues in Chicago:

              @dashrender said in Vultr performance issues in Chicago:

              what's also weird - I didn't get any vultr emails about the issue.

              I always get NJ emails. Time to dig into that I guess.

              Are you running systems in the Chicago datacenter?

              Yes. And I know the phones being down for 30 mins is not a huge deal. Just wanted to see if you guys had a way to failover the phones if something like this happens.

              I have the failover already setup at the provider level.

              e3d148b8-cd01-4b6e-bfc0-ec7bd87cb323-image.png

              yeah, in my case that's not working much, because most calls are getting to the PBX, but there is a ton of dead air and dropped calls.

              JaredBuschJ 1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @JaredBusch
                last edited by

                @jaredbusch said in Vultr performance issues in Chicago:

                not even a console... wtf

                7482228b-8ad6-4e93-aca3-6dbac12e22a6-image.png

                This is what I was really afraid of - if you can't get access to Chicago, you can't push a backup to another DC, etc.

                JaredBuschJ 1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @Dashrender
                  last edited by

                  @dashrender said in Vultr performance issues in Chicago:

                  This is what I was really afraid of - if you can't get access to Chicago, you can't push a backup to another DC, etc.

                  You don't use the console to get a backup....

                  DashrenderD 1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender @JaredBusch
                    last edited by

                    @jaredbusch said in Vultr performance issues in Chicago:

                    @dashrender said in Vultr performance issues in Chicago:

                    This is what I was really afraid of - if you can't get access to Chicago, you can't push a backup to another DC, etc.

                    You don't use the console to get a backup....

                    never said you did.

                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch @Dashrender
                      last edited by

                      @dashrender said in Vultr performance issues in Chicago:

                      yeah, in my case that's not working much, because most calls are getting to the PBX, but there is a ton of dead air and dropped calls.

                      Yes, that is the issue with intermittent connectivity. usually up enough for the trunks not to be failed.

                      For me it was < 30 minutes for any one customer to be having issues.

                      Things seem to have normalized, but Vultr still has the issue open.

                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @Dashrender
                        last edited by

                        @dashrender said in Vultr performance issues in Chicago:

                        @jaredbusch said in Vultr performance issues in Chicago:

                        @dashrender said in Vultr performance issues in Chicago:

                        This is what I was really afraid of - if you can't get access to Chicago, you can't push a backup to another DC, etc.

                        You don't use the console to get a backup....

                        never said you did.

                        Except that was what you quoted.

                        The interface was functional. I did not try any other actions except to open the console.

                        1 Reply Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch @JaredBusch
                          last edited by

                          @jaredbusch said in Vultr performance issues in Chicago:

                          @dashrender said in Vultr performance issues in Chicago:

                          yeah, in my case that's not working much, because most calls are getting to the PBX, but there is a ton of dead air and dropped calls.

                          Yes, that is the issue with intermittent connectivity. usually up enough for the trunks not to be failed.

                          For me it was < 30 minutes for any one customer to be having issues.

                          Things seem to have normalized, but Vultr still has the issue open.

                          And Chicago is marked cleared now.

                          8c36a9a9-0564-4df1-8ad8-6477ea725699-image.png

                          DashrenderD 1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @JaredBusch
                            last edited by

                            @jaredbusch said in Vultr performance issues in Chicago:

                            @jaredbusch said in Vultr performance issues in Chicago:

                            @dashrender said in Vultr performance issues in Chicago:

                            yeah, in my case that's not working much, because most calls are getting to the PBX, but there is a ton of dead air and dropped calls.

                            Yes, that is the issue with intermittent connectivity. usually up enough for the trunks not to be failed.

                            For me it was < 30 minutes for any one customer to be having issues.

                            Things seem to have normalized, but Vultr still has the issue open.

                            And Chicago is marked cleared now.

                            8c36a9a9-0564-4df1-8ad8-6477ea725699-image.png

                            I didn't see what it said before seeing the "resolved issues" at the top...

                            1 Reply Last reply Reply Quote 0
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