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    Windows 10 BSOD When Printing

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    windows 10 printing updates bsod
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    • nadnerBN
      nadnerB @JasGot
      last edited by

      @JasGot said in Windows 10 BSOD When Printing:

      Came in this morning to several end users that with kb:5000802 re-installed. I though MS took it down?

      There is a PSWindowsUpdate module that can be used to block a single update, but it comes from Microsoft Gallery with is user populated and not verified by MS. So I m looking for another command-line-only wau to block KB5000802

      If you're a brave soul, or want to go verify the module yourself, here are the commands:

      Install-PackageProvider -Name NuGet -MinimumVersion 2.8.5.201 -Force
      Install-Module PSWindowsUpdate
      Install-WindowsUpdate -NotKBArticle "KB5000802" -AcceptAll

      I used the guide here as a base

      DISM.exe /Online /Remove-Package /PackageName:$package /quiet /norestart
      

      To find the packagename, I used

      dism /online /get-packages /format:table
      

      Then I dropped that into a task sequence and deployed via MS Config Manager... allowing users to rerun it.
      Not perfect but it got us out of a jam while we tested the Kyocera XPS drivers... which have brought their own set of interesting issues

      1 Reply Last reply Reply Quote 1
      • JaredBuschJ
        JaredBusch
        last edited by JaredBusch

        Windows 10 2004 - KB5000802 was also causing BSOD when opening a PDF file in Adobe Illustrator.

        Confirmed removal resolved the issue.

        1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender
          last edited by

          Looks like they released a fix

          https://support.microsoft.com/en-us/topic/march-15-2021-kb5001567-os-builds-19041-868-and-19042-868-out-of-band-6e0844a2-7551-4b2d-9c4b-4274a5949bf3

          1 Reply Last reply Reply Quote 2
          • DashrenderD
            Dashrender
            last edited by

            Looks like this update fixed my BSOD for Kyoceria printers.

            Tested and didn't die.

            hobbit666H 1 Reply Last reply Reply Quote 1
            • hobbit666H
              hobbit666 @Dashrender
              last edited by

              @Dashrender said in Windows 10 BSOD When Printing:

              Looks like this update fixed my BSOD for Kyoceria printers.

              Tested and didn't die.

              Did you uninstall the "faulty" update first?
              Also did you get the fix one from Windows update or a standalone download?

              DashrenderD dbeatoD 2 Replies Last reply Reply Quote 0
              • DashrenderD
                Dashrender @hobbit666
                last edited by

                @hobbit666 said in Windows 10 BSOD When Printing:

                @Dashrender said in Windows 10 BSOD When Printing:

                Looks like this update fixed my BSOD for Kyoceria printers.

                Tested and didn't die.

                Did you uninstall the "faulty" update first?
                Also did you get the fix one from Windows update or a standalone download?

                err... I can't recall if the faulty update was removed first. From what I can tell, you're not supposed to need to remove it though.

                As for where did I get it? It came from Windows Update.

                KB5001566 - v1909

                hobbit666H 1 Reply Last reply Reply Quote 1
                • hobbit666H
                  hobbit666 @Dashrender
                  last edited by

                  @Dashrender said in Windows 10 BSOD When Printing:

                  As for where did I get it? It came from Windows Update.

                  KB5001566 - v1909

                  Saw the first one on a server this morning

                  DashrenderD 1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender @hobbit666
                    last edited by Dashrender

                    @hobbit666 said in Windows 10 BSOD When Printing:

                    @Dashrender said in Windows 10 BSOD When Printing:

                    As for where did I get it? It came from Windows Update.

                    KB5001566 - v1909

                    Saw the first one on a server this morning

                    LOL and RDS server I hope - otherwise I'm hoping that printing from a server isn't a big deal...(save a print server)

                    hobbit666H 1 Reply Last reply Reply Quote 1
                    • hobbit666H
                      hobbit666 @Dashrender
                      last edited by

                      @Dashrender said in Windows 10 BSOD When Printing:

                      LOL and RDS server I hope - otherwise I'm hoping that printing from a server it's a big deal...(save a print server)

                      Yeah RDS server

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @JasGot
                        last edited by

                        @JasGot said in Windows 10 BSOD When Printing:

                        Came in this morning to several end users that with kb:5000802 re-installed. I though MS took it down?

                        There is a PSWindowsUpdate module that can be used to block a single update, but it comes from Microsoft Gallery with is user populated and not verified by MS. So I m looking for another command-line-only wau to block KB5000802

                        If you're a brave soul, or want to go verify the module yourself, here are the commands:

                        Install-PackageProvider -Name NuGet -MinimumVersion 2.8.5.201 -Force
                        Install-Module PSWindowsUpdate
                        Install-WindowsUpdate -NotKBArticle "KB5000802" -AcceptAll

                        We've reached the point where it is often safer to trust random unverified strangers on the Internet than something signed by Microsoft!

                        1 Reply Last reply Reply Quote 2
                        • dbeatoD
                          dbeato @hobbit666
                          last edited by

                          @hobbit666 in one instance we had to install the fix as @Dashrender posted and it worked.

                          https://support.microsoft.com/en-us/topic/march-15-2021-kb5001567-os-builds-19041-868-and-19042-868-out-of-band-6e0844a2-7551-4b2d-9c4b-4274a5949bf3

                          The update does take a long time to update though.

                          1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender
                            last edited by

                            The problems are confirmed resolved on my side after reinstalling the broken patch followed by installing the fixing patch, then to fix Dymo printers you need to update their software.

                            Dymo has released a new version of both 8.x and their current primary app( can’t recall new name) to get around the blank label problem.

                            1 Reply Last reply Reply Quote 2
                            • DashrenderD
                              Dashrender
                              last edited by

                              UG - more issues.

                              Many people are running into error 0x80070541 when installing KB5001649 on Windows 10 20H2.
                              https://www.windowslatest.com/2021/03/19/windows-10-kb5001649-update-fails-to-install-with-0x80070541-error/

                              Their solution - download the patch from the windows catalog and install manually.

                              1 Reply Last reply Reply Quote 1
                              • DashrenderD
                                Dashrender
                                last edited by

                                I just did this and the manual install did go through and printing is once again working for this user.

                                dbeatoD 1 Reply Last reply Reply Quote 1
                                • dbeatoD
                                  dbeato @Dashrender
                                  last edited by

                                  @Dashrender said in Windows 10 BSOD When Printing:

                                  stall did go through and printing is once again working for this user.

                                  Hopefully the half printing or skip printing doesn't continue.
                                  https://www.theregister.com/2021/03/18/windows_printer_still_broken/

                                  DashrenderD 1 Reply Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender @dbeato
                                    last edited by

                                    @dbeato said in Windows 10 BSOD When Printing:

                                    @Dashrender said in Windows 10 BSOD When Printing:

                                    stall did go through and printing is once again working for this user.

                                    Hopefully the half printing or skip printing doesn't continue.
                                    https://www.theregister.com/2021/03/18/windows_printer_still_broken/

                                    Interesting - I haven't seen any of these updates offered

                                    KB5001649 was issued for Windows 2004 and 20H2, KB5001648 for 1909, KB5001638 for 1809 and so on.

                                    J 1 Reply Last reply Reply Quote 0
                                    • J
                                      JasGot @Dashrender
                                      last edited by

                                      @Dashrender said in Windows 10 BSOD When Printing:

                                      Interesting - I haven't seen any of these updates offered

                                      KB5001649 was issued for Windows 2004 and 20H2, KB5001648 for 1909, KB5001638 for 1809 and so on.

                                      I have a couple with the blank blocks issue and don't see a fix for Build: 19041.867

                                      I'll give it the weekend, then I'll just have to start experimenting.
                                      bce137cd-0bbc-4238-9d1a-e6e15b20c288-image.png

                                      1 Reply Last reply Reply Quote 0
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