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    Remote VoIP Phone Unifi Network

    Scheduled Pinned Locked Moved IT Discussion
    unififreepbx 14
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    • JaredBuschJ
      JaredBusch @NashBrydges
      last edited by

      @NashBrydges said in Remote VoIP Phone Unifi Network:

      @scottalanmiller Yes I have, and given the phone is a Yealink, I think that capability exists however this is not my ideal workaround. I'd like to fix the actual problem without having to go VPN. But if there is no fix that I can find, I may not have any other choice.

      The phones have nothing to do with a site to site VPN between two routers.

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      • JaredBuschJ
        JaredBusch
        last edited by JaredBusch

        Also go into the Asterisk SIP Settings and ensure that NAT is enabled for chan_sip if you are using it.
        bf9783ac-78ad-48b9-81e3-b73b148fd0d1-image.png

        NashBrydgesN 1 Reply Last reply Reply Quote 0
        • NashBrydgesN
          NashBrydges @JaredBusch
          last edited by

          @JaredBusch Yep, already set to that.

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          • JaredBuschJ
            JaredBusch
            last edited by

            And if the extensions are chan_sip, make sure the NAT is enabled there also.

            195d86ce-b19f-4f6c-aa35-8a72b7762bc9-image.png

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            • syko24S
              syko24
              last edited by

              @NashBrydges - Silly question but is the handset plugged into the correct jack on the back of the phone? I can't remember if the handset and headset ports are similar on the T57W.

              NashBrydgesN 1 Reply Last reply Reply Quote 0
              • syko24S
                syko24
                last edited by

                @NashBrydges - just a couple other thoughts:

                Do either locations have a double nat?

                Who are the ISPs? Maybe something with the ISP provided hardware?

                NashBrydgesN 1 Reply Last reply Reply Quote 0
                • NashBrydgesN
                  NashBrydges @syko24
                  last edited by

                  @syko24 said in Remote VoIP Phone Unifi Network:

                  @NashBrydges - Silly question but is the handset plugged into the correct jack on the back of the phone? I can't remember if the handset and headset ports are similar on the T57W.

                  Yeah, the connections are good.

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                  • NashBrydgesN
                    NashBrydges @syko24
                    last edited by

                    @syko24 said in Remote VoIP Phone Unifi Network:

                    @NashBrydges - just a couple other thoughts:

                    Do either locations have a double nat?

                    Who are the ISPs? Maybe something with the ISP provided hardware?

                    Both locations use the same ISP and no double NAT either.

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                    • DashrenderD
                      Dashrender
                      last edited by

                      willing to post pictures of your firewall configs?

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                      • J
                        JasGot
                        last edited by

                        What are your routers? Ubiquiti?

                        Can you disable SIP ALG on them? (sometimes called SIP transformation on other routers)

                        DashrenderD 1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @JasGot
                          last edited by Dashrender

                          @JasGot said in Remote VoIP Phone Unifi Network:

                          What are your routers? Ubiquiti?

                          Can you disable SIP ALG on them? (sometimes called SIP transformation on other routers)

                          He mentioned CONNTRACK - I know that's on USGs.. not sure if it's called that on ER's?

                          OK the ER does have CONNTRACK.
                          https://community.ui.com/questions/EdgeRouter-Infinity-conntrack-tuning/efc51d58-8464-41f5-b10e-f7d0fb10968b

                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch @Dashrender
                            last edited by

                            @Dashrender said in Remote VoIP Phone Unifi Network:

                            @JasGot said in Remote VoIP Phone Unifi Network:

                            What are your routers? Ubiquiti?

                            Can you disable SIP ALG on them? (sometimes called SIP transformation on other routers)

                            He mentioned CONNTRACK - I know that's on USGs.. not sure if it's called that on ER's?

                            OK the ER does have CONNTRACK.
                            https://community.ui.com/questions/EdgeRouter-Infinity-conntrack-tuning/efc51d58-8464-41f5-b10e-f7d0fb10968b

                            All routers have a conntrack table..

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