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    Remote VoIP Phone Unifi Network

    Scheduled Pinned Locked Moved IT Discussion
    unififreepbx 14
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    • NashBrydgesN
      NashBrydges @NashBrydges
      last edited by

      @NashBrydges said in Remote VoIP Phone Unifi Network:

      @scottalanmiller Yes I have, and given the phone is a Yealink, I think that capability exists however this is not my ideal workaround. I'd like to fix the actual problem without having to go VPN. But if there is no fix that I can find, I may not have any other choice.

      I shoudl clarify that I don't want a site to site VPN. The only acceptable VPN solution would be the device VPN.

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      • JaredBuschJ
        JaredBusch @NashBrydges
        last edited by

        @NashBrydges said in Remote VoIP Phone Unifi Network:

        @scottalanmiller Yes I have, and given the phone is a Yealink, I think that capability exists however this is not my ideal workaround. I'd like to fix the actual problem without having to go VPN. But if there is no fix that I can find, I may not have any other choice.

        The phones have nothing to do with a site to site VPN between two routers.

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        • JaredBuschJ
          JaredBusch
          last edited by JaredBusch

          Also go into the Asterisk SIP Settings and ensure that NAT is enabled for chan_sip if you are using it.
          bf9783ac-78ad-48b9-81e3-b73b148fd0d1-image.png

          NashBrydgesN 1 Reply Last reply Reply Quote 0
          • NashBrydgesN
            NashBrydges @JaredBusch
            last edited by

            @JaredBusch Yep, already set to that.

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            • JaredBuschJ
              JaredBusch
              last edited by

              And if the extensions are chan_sip, make sure the NAT is enabled there also.

              195d86ce-b19f-4f6c-aa35-8a72b7762bc9-image.png

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              • syko24S
                syko24
                last edited by

                @NashBrydges - Silly question but is the handset plugged into the correct jack on the back of the phone? I can't remember if the handset and headset ports are similar on the T57W.

                NashBrydgesN 1 Reply Last reply Reply Quote 0
                • syko24S
                  syko24
                  last edited by

                  @NashBrydges - just a couple other thoughts:

                  Do either locations have a double nat?

                  Who are the ISPs? Maybe something with the ISP provided hardware?

                  NashBrydgesN 1 Reply Last reply Reply Quote 0
                  • NashBrydgesN
                    NashBrydges @syko24
                    last edited by

                    @syko24 said in Remote VoIP Phone Unifi Network:

                    @NashBrydges - Silly question but is the handset plugged into the correct jack on the back of the phone? I can't remember if the handset and headset ports are similar on the T57W.

                    Yeah, the connections are good.

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                    • NashBrydgesN
                      NashBrydges @syko24
                      last edited by

                      @syko24 said in Remote VoIP Phone Unifi Network:

                      @NashBrydges - just a couple other thoughts:

                      Do either locations have a double nat?

                      Who are the ISPs? Maybe something with the ISP provided hardware?

                      Both locations use the same ISP and no double NAT either.

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                      • DashrenderD
                        Dashrender
                        last edited by

                        willing to post pictures of your firewall configs?

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                        • J
                          JasGot
                          last edited by

                          What are your routers? Ubiquiti?

                          Can you disable SIP ALG on them? (sometimes called SIP transformation on other routers)

                          DashrenderD 1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @JasGot
                            last edited by Dashrender

                            @JasGot said in Remote VoIP Phone Unifi Network:

                            What are your routers? Ubiquiti?

                            Can you disable SIP ALG on them? (sometimes called SIP transformation on other routers)

                            He mentioned CONNTRACK - I know that's on USGs.. not sure if it's called that on ER's?

                            OK the ER does have CONNTRACK.
                            https://community.ui.com/questions/EdgeRouter-Infinity-conntrack-tuning/efc51d58-8464-41f5-b10e-f7d0fb10968b

                            JaredBuschJ 1 Reply Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch @Dashrender
                              last edited by

                              @Dashrender said in Remote VoIP Phone Unifi Network:

                              @JasGot said in Remote VoIP Phone Unifi Network:

                              What are your routers? Ubiquiti?

                              Can you disable SIP ALG on them? (sometimes called SIP transformation on other routers)

                              He mentioned CONNTRACK - I know that's on USGs.. not sure if it's called that on ER's?

                              OK the ER does have CONNTRACK.
                              https://community.ui.com/questions/EdgeRouter-Infinity-conntrack-tuning/efc51d58-8464-41f5-b10e-f7d0fb10968b

                              All routers have a conntrack table..

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