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    Intel Chipset SATA RAID Controller

    IT Discussion
    windows raid uptime downtime power outage failure status health controller details
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    • DustinB3403D
      DustinB3403
      last edited by

      Okay so one last question, is there any logging I could enable which would help to troubleshoot this should this issue occur again?

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @DustinB3403
        last edited by

        @DustinB3403 said in Intel Chipset SATA RAID Controller:

        @marcinozga said in Intel Chipset SATA RAID Controller:

        @DustinB3403 said in Intel Chipset SATA RAID Controller:

        Well there is EventID 41, but absolutely no details in the log (so meh useless that is).

        Event 41 tells you that last shutdown was unexpected, so no scheduled tasks, maintenance, or the likes. Either power loss, some hardware fault, someone pressed reset button, etc.

        Gotcha, so maybe someone at the site is doing it. I'm curious as to what the culprit is, more investigating to do then.

        If the logs show nothing, the assumption is power or extreme hardware failure. It means whatever did it killed logging somehow.

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        • scottalanmillerS
          scottalanmiller @DustinB3403
          last edited by

          @DustinB3403 said in Intel Chipset SATA RAID Controller:

          Okay so one last question, is there any logging I could enable which would help to troubleshoot this should this issue occur again?

          No, unexpected outages, by definitely, are unloggable without an ILO. That's what the unexpected designates.

          DustinB3403D 1 Reply Last reply Reply Quote 0
          • DustinB3403D
            DustinB3403 @scottalanmiller
            last edited by

            @scottalanmiller said in Intel Chipset SATA RAID Controller:

            @DustinB3403 said in Intel Chipset SATA RAID Controller:

            Okay so one last question, is there any logging I could enable which would help to troubleshoot this should this issue occur again?

            No, unexpected outages, by definitely, are unloggable without an ILO. That's what the unexpected designates.

            Yeah I was just hopping I could setup some kind of remote logging to capture anything from the system.

            1 Reply Last reply Reply Quote 0
            • 1
              1337 @DustinB3403
              last edited by 1337

              @DustinB3403 said in Intel Chipset SATA RAID Controller:

              As far as I can tell this is all software RAID so I can't even query the controller for drive health.

              Well, you don't need to query the controller because there is none. One less failure point 🙂

              Query the drives.

              On a linux system you'd often see read/write errors in the system log if you have a drive that is failing.

              You can run smart tests on the drives as well.

              DustinB3403D 1 Reply Last reply Reply Quote 1
              • DustinB3403D
                DustinB3403 @1337
                last edited by DustinB3403

                Rhetorical question @Pete-S how would I get to look past the RAID controller? I'm presented with only the one disk from wmic and Intel Rapid Storage isn't showing any other issues either.

                *Edit IRS is showing both drives in good condition.

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                  1337 @DustinB3403
                  last edited by

                  @DustinB3403 said in Intel Chipset SATA RAID Controller:

                  Rhetorical question @Pete-S how would I get to look past the RAID controller? I'm presented with only the one disk from wmic and Intel Rapid Storage isn't showing any other issues either.

                  *Edit IRS is showing both drives in good condition.

                  Ah, in my memory I thought you had access to the drives individually. Well, sorry I couldn't be of help.

                  DustinB3403D 1 Reply Last reply Reply Quote 0
                  • DustinB3403D
                    DustinB3403 @1337
                    last edited by

                    @Pete-S said in Intel Chipset SATA RAID Controller:

                    @DustinB3403 said in Intel Chipset SATA RAID Controller:

                    Rhetorical question @Pete-S how would I get to look past the RAID controller? I'm presented with only the one disk from wmic and Intel Rapid Storage isn't showing any other issues either.

                    *Edit IRS is showing both drives in good condition.

                    Ah, in my memory I thought you had access to the drives individually. Well, sorry I couldn't be of help.

                    No worries, if there was some magic I could use I'd be happy to use it.

                    syko24S 1 Reply Last reply Reply Quote 0
                    • syko24S
                      syko24 @DustinB3403
                      last edited by

                      @DustinB3403 said in Intel Chipset SATA RAID Controller:

                      @Pete-S said in Intel Chipset SATA RAID Controller:

                      @DustinB3403 said in Intel Chipset SATA RAID Controller:

                      Rhetorical question @Pete-S how would I get to look past the RAID controller? I'm presented with only the one disk from wmic and Intel Rapid Storage isn't showing any other issues either.

                      *Edit IRS is showing both drives in good condition.

                      Ah, in my memory I thought you had access to the drives individually. Well, sorry I couldn't be of help.

                      No worries, if there was some magic I could use I'd be happy to use it.

                      Not sure if this would work or if it only works on actual controllers.

                      https://www.intel.com/content/www/us/en/support/articles/000007072/server-products/raid-products.html

                      DustinB3403D 1 Reply Last reply Reply Quote 0
                      • DustinB3403D
                        DustinB3403 @syko24
                        last edited by

                        @syko24 Just checked, this only works with hardware controllers. When using Intel's FakeRAID the log file reports "No Controller Found"

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                        • DashrenderD
                          Dashrender
                          last edited by

                          I thought fake RAID still had to be done inside the OS, does it not?

                          DustinB3403D 1 Reply Last reply Reply Quote 0
                          • DustinB3403D
                            DustinB3403 @Dashrender
                            last edited by

                            @Dashrender said in Intel Chipset SATA RAID Controller:

                            I thought fake RAID still had to be done inside the OS, does it not?

                            It does, that's what makes it fake.

                            DashrenderD 1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @DustinB3403
                              last edited by

                              @DustinB3403 said in Intel Chipset SATA RAID Controller:

                              @Dashrender said in Intel Chipset SATA RAID Controller:

                              I thought fake RAID still had to be done inside the OS, does it not?

                              It does, that's what makes it fake.

                              Then I'm confused how you can't find anything about it or the drives attached to it.

                              DustinB3403D scottalanmillerS 2 Replies Last reply Reply Quote 0
                              • DustinB3403D
                                DustinB3403 @Dashrender
                                last edited by

                                @Dashrender said in Intel Chipset SATA RAID Controller:

                                @DustinB3403 said in Intel Chipset SATA RAID Controller:

                                @Dashrender said in Intel Chipset SATA RAID Controller:

                                I thought fake RAID still had to be done inside the OS, does it not?

                                It does, that's what makes it fake.

                                Then I'm confused how you can't find anything about it or the drives attached to it.

                                The OS is fooled into believe it's running an R1, how would I see through this layer when I'm on the OS. I'd have to reboot the system to get any real details from the underlying hardware.

                                1 Reply Last reply Reply Quote 0
                                • DustinB3403D
                                  DustinB3403
                                  last edited by

                                  Think about the question you've asked @Dashrender, in order to get details from the drives in an Array, you'd have to go to the RAID controller (Hardware level).

                                  Since this is FakeRAID, there is no hardware level, it's all software, presented from within Windows. So I'm limited to only the tools that the FakeRAID offers.

                                  I could theoretically reboot the host and get into BIOS to maybe pull some details from that (assuming any tooling exists) but that's an IF.

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @Dashrender
                                    last edited by

                                    @Dashrender said in Intel Chipset SATA RAID Controller:

                                    @DustinB3403 said in Intel Chipset SATA RAID Controller:

                                    @Dashrender said in Intel Chipset SATA RAID Controller:

                                    I thought fake RAID still had to be done inside the OS, does it not?

                                    It does, that's what makes it fake.

                                    Then I'm confused how you can't find anything about it or the drives attached to it.

                                    There's a hardware shim to make the FakeRAID look real.

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @DustinB3403
                                      last edited by

                                      @DustinB3403 said in Intel Chipset SATA RAID Controller:

                                      Think about the question you've asked @Dashrender, in order to get details from the drives in an Array, you'd have to go to the RAID controller (Hardware level).

                                      Since this is FakeRAID, there is no hardware level, it's all software, presented from within Windows. So I'm limited to only the tools that the FakeRAID offers.

                                      I could theoretically reboot the host and get into BIOS to maybe pull some details from that (assuming any tooling exists) but that's an IF.

                                      What may help in the description....

                                      A SATA (or SAS) controller is always hardware, it has to be it is what holds the physical plugs. There's always a hardware controller. RAID can be built into that controller (making it a RAID controller) or done in software elsewhere (or even put in hardware elsewhere.)

                                      In this case, the hardware controller handles an abstraction so that you can't see the drives, but it doesn't do RAID. The RAID is all in software, but it's a nasty controller that blocks you from SMART data on the drives to make it look like a RAID controller.

                                      Intel drive controllers are the absolute worst.

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                                      • DashrenderD
                                        Dashrender
                                        last edited by

                                        I haven't dealt with it in so long, I thought I recalled a way to see the drives when last I dealt with it, besides just in the BIOS

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @Dashrender
                                          last edited by

                                          @Dashrender said in Intel Chipset SATA RAID Controller:

                                          I haven't dealt with it in so long, I thought I recalled a way to see the drives when last I dealt with it, besides just in the BIOS

                                          I think if you turn the mode off.

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                                          • travisdh1T
                                            travisdh1
                                            last edited by

                                            Storage Spaces is probably what is hiding the drives from the rest of the system. That's how my personal computer I have running storage spaces works at least.

                                            The only reason I have storage spaces running is so I can pipe in about how it works. So terrible, no insight into anything. Even fakeraid at least lets you get drive status and smartctl stats.

                                            DustinB3403D 1 Reply Last reply Reply Quote 0
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