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    "Microsoft print to PDF" feature in windows 10 not showing drivers when activated

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    • scottalanmillerS
      scottalanmiller
      last edited by

      Can you use a third party print to PDF?

      OsvaldoO 1 Reply Last reply Reply Quote 1
      • DashrenderD
        Dashrender
        last edited by Dashrender

        Do you have Feature update 20 04 install? If so - remove it and go back to 1909. You mentioned you reinstalled - if you did that from an ISO you got from MS, you'll need to locate a 1909 ISO instead.

        There is a known problem with printers, including the Print To PDF printer in Feature Update 20 04

        OsvaldoO 1 Reply Last reply Reply Quote 1
        • OsvaldoO
          Osvaldo @scottalanmiller
          last edited by

          @scottalanmiller the client wants Microsoft...

          DashrenderD CCWTechC 2 Replies Last reply Reply Quote 1
          • RomoR
            Romo
            last edited by

            I have seen this twice and I just had to use a third party PDF printer, couldn't get the Microsoft one to work again. Both machines where on the latest Windows 10 version when it happened, so maybe a version update could bring it back.

            OsvaldoO 1 Reply Last reply Reply Quote 1
            • OsvaldoO
              Osvaldo @Dashrender
              last edited by

              @Dashrender good point, testing now, thanks

              1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @Osvaldo
                last edited by

                @Osvaldo said in "Microsoft print to PDF" feature in windows 10 not showing drivers when activated:

                @scottalanmiller the client wants Microsoft...

                Interesting - I have honestly never seen/heard that before.
                quite the opposite - for example, my EHR "requires" Adobe Reader - and as such when someone doesn't have it, certain other people freak the hell out because they have no idea that it doesn't matter. This of course is perpetuated by the EHR vendor themselves who claim they only support systems with Adobe Reader, not other PDF viewers

                scottalanmillerS 1 Reply Last reply Reply Quote 2
                • scottalanmillerS
                  scottalanmiller @Dashrender
                  last edited by

                  @Dashrender said in "Microsoft print to PDF" feature in windows 10 not showing drivers when activated:

                  @Osvaldo said in "Microsoft print to PDF" feature in windows 10 not showing drivers when activated:

                  @scottalanmiller the client wants Microsoft...

                  Interesting - I have honestly never seen/heard that before.
                  quite the opposite - for example, my EHR "requires" Adobe Reader - and as such when someone doesn't have it, certain other people freak the hell out because they have no idea that it doesn't matter. This of course is perpetuated by the EHR vendor themselves who claim they only support systems with Adobe Reader, not other PDF viewers

                  Same here. It's always "the built in PDF stuff isn't good enough", sans explanation.

                  DashrenderD 1 Reply Last reply Reply Quote 2
                  • DashrenderD
                    Dashrender @scottalanmiller
                    last edited by

                    @scottalanmiller said in "Microsoft print to PDF" feature in windows 10 not showing drivers when activated:

                    @Dashrender said in "Microsoft print to PDF" feature in windows 10 not showing drivers when activated:

                    @Osvaldo said in "Microsoft print to PDF" feature in windows 10 not showing drivers when activated:

                    @scottalanmiller the client wants Microsoft...

                    Interesting - I have honestly never seen/heard that before.
                    quite the opposite - for example, my EHR "requires" Adobe Reader - and as such when someone doesn't have it, certain other people freak the hell out because they have no idea that it doesn't matter. This of course is perpetuated by the EHR vendor themselves who claim they only support systems with Adobe Reader, not other PDF viewers

                    Same here. It's always "the built in PDF stuff isn't good enough", sans explanation.

                    Well, in their defense, Windows 7 didn't have a built in PDF viewer when we went live with this EHR - so there was no built in. Also, back then IE was the preferred browser.

                    But that said - they still haven't updated their requirements. I'm sure they do that so they only have to deal with one PDF viewer for support purposes, but still - definitely sucks.!

                    scottalanmillerS 1 Reply Last reply Reply Quote 1
                    • scottalanmillerS
                      scottalanmiller @Dashrender
                      last edited by

                      @Dashrender said in "Microsoft print to PDF" feature in windows 10 not showing drivers when activated:

                      Well, in their defense, Windows 7 didn't have a built in PDF viewer when we went live with this EHR - so there was no built in. Also, back then IE was the preferred browser.

                      How is that in their defense? That makes them even crazier if they are applying something unrelated - not trusting something that they haven't tried or even know exists. That means that there is NO reason for it, let alone a good one.

                      1 Reply Last reply Reply Quote 1
                      • CCWTechC
                        CCWTech @Osvaldo
                        last edited by

                        @Osvaldo said in "Microsoft print to PDF" feature in windows 10 not showing drivers when activated:

                        @scottalanmiller the client wants Microsoft...

                        As if a pdf created by Microsoft is better than one created by another PDF creator. I'd show them 2 PDF's and see if they can tell which one was made by Microsoft. 🙂

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • OsvaldoO
                          Osvaldo @Romo
                          last edited by

                          @Romo Did try the version update and still not working, Thank you for the response

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @CCWTech
                            last edited by

                            @CCWTech said in "Microsoft print to PDF" feature in windows 10 not showing drivers when activated:

                            @Osvaldo said in "Microsoft print to PDF" feature in windows 10 not showing drivers when activated:

                            @scottalanmiller the client wants Microsoft...

                            As if a pdf created by Microsoft is better than one created by another PDF creator. I'd show them 2 PDF's and see if they can tell which one was made by Microsoft. 🙂

                            hashtag blaine

                            CCWTechC OsvaldoO 2 Replies Last reply Reply Quote 2
                            • CCWTechC
                              CCWTech @scottalanmiller
                              last edited by

                              @scottalanmiller said in "Microsoft print to PDF" feature in windows 10 not showing drivers when activated:

                              @CCWTech said in "Microsoft print to PDF" feature in windows 10 not showing drivers when activated:

                              @Osvaldo said in "Microsoft print to PDF" feature in windows 10 not showing drivers when activated:

                              @scottalanmiller the client wants Microsoft...

                              As if a pdf created by Microsoft is better than one created by another PDF creator. I'd show them 2 PDF's and see if they can tell which one was made by Microsoft. 🙂

                              hashtag blaine

                              LOL.

                              #notshocked

                              1 Reply Last reply Reply Quote 0
                              • OsvaldoO
                                Osvaldo @scottalanmiller
                                last edited by

                                @scottalanmiller lol. good point! I am preparing the presentation

                                1 Reply Last reply Reply Quote 0
                                • ObsolesceO
                                  Obsolesce
                                  last edited by

                                  Foxit has always been a good one for the print to pdf, at least back when Win7 was standard. But Foxit was the goto pdf viewer for basic features, or pro when they needed more.

                                  1 Reply Last reply Reply Quote 0
                                  • jt1001001J
                                    jt1001001
                                    last edited by

                                    Sadly latest version of Foxit free (10) got rid of their PDF printer, so Its win10 or Adobe now (haven't checked other PDF utilities)

                                    ObsolesceO 1 Reply Last reply Reply Quote 1
                                    • ObsolesceO
                                      Obsolesce @jt1001001
                                      last edited by

                                      @jt1001001 said in "Microsoft print to PDF" feature in windows 10 not showing drivers when activated:

                                      Sadly latest version of Foxit free (10) got rid of their PDF printer, so Its win10 or Adobe now (haven't checked other PDF utilities)

                                      Boo 😞

                                      1 Reply Last reply Reply Quote 0
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