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    FreePBX Random Trunk Disconnect

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    • DashrenderD
      Dashrender
      last edited by

      I too had issues about a month ago. I have multiple connections from a single FreePBX to vultr all IP based both on chicago2 - as JB explained it to me - my issue was likely related to two connections both going IP auth, stuff was getting confused - though I don't know why it would have been all of a sudden after 3 years, it's likely whatever issue caused your problems, is likely related to mine.
      though my problems have gone away completely since splitting between two different chicago servers.

      1 Reply Last reply Reply Quote 0
      • syko24S
        syko24
        last edited by

        I ended up moving a couple of the systems to Chicago7. So far so good. Never really noticed that voip.ms has a little icon next to certain locations as recommended. Not sure if those are their less populated systems.

        JaredBuschJ 1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch @syko24
          last edited by

          @syko24 said in FreePBX Random Trunk Disconnect:

          I ended up moving a couple of the systems to Chicago7. So far so good. Never really noticed that voip.ms has a little icon next to certain locations as recommended. Not sure if those are their less populated systems.

          They have had that for a long time. I assume it helps with load balancing.

          1 Reply Last reply Reply Quote 0
          • syko24S
            syko24
            last edited by

            I have noticed that you guys all seem to be using Skyetel now. Does that mean you jumped ship from voip.ms or do you guys use it as a failover?

            scottalanmillerS DashrenderD 2 Replies Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @syko24
              last edited by

              @syko24 said in FreePBX Random Trunk Disconnect:

              I have noticed that you guys all seem to be using Skyetel now. Does that mean you jumped ship from voip.ms or do you guys use it as a failover?

              We use Skyetel for US/Canada and voip.ms for other countries.

              1 Reply Last reply Reply Quote 0
              • NashBrydgesN
                NashBrydges
                last edited by

                I thought it was just me. I've had the exact same issue with the "wrong password" entry in the log when I know this not to be true. If I reload the console it reconnects. Voip.ms told me to connect to a different server but that just feels like they're avoiding having to solve the issue. It happens every few days.

                JaredBuschJ 1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @NashBrydges
                  last edited by

                  @NashBrydges said in FreePBX Random Trunk Disconnect:

                  I thought it was just me. I've had the exact same issue with the "wrong password" entry in the log when I know this not to be true. If I reload the console it reconnects. Voip.ms told me to connect to a different server but that just feels like they're avoiding having to solve the issue. It happens every few days.

                  In order to try and prove them wrong, you need to get a pcap of this when it happens.

                  NashBrydgesN 1 Reply Last reply Reply Quote 1
                  • syko24S
                    syko24
                    last edited by

                    Chicago7 had some odd static issue going on mid afternoon. Checked 3 of the clients I have pointing to it and all had the same problem. I was about to move to a different server again and then it cleared up. Guess the only positive thing is they didn’t disconnect 👍

                    1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @syko24
                      last edited by

                      @syko24 said in FreePBX Random Trunk Disconnect:

                      I have noticed that you guys all seem to be using Skyetel now. Does that mean you jumped ship from voip.ms or do you guys use it as a failover?

                      Skyetel offers some pretty awesome pricing, sadly it's hidden behind the " " wall. I don't know what to call it.
                      If you get an account, and then message @Skyetel here, they will move you to the good rates. I'm not sure how normal customers get to the good rates - I'm sure it was posted here before, just don't recall.

                      JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @Dashrender
                        last edited by

                        @Dashrender said in FreePBX Random Trunk Disconnect:

                        I don't know what to call it.

                        Relationship

                        1 Reply Last reply Reply Quote 1
                        • scottalanmillerS
                          scottalanmiller @Dashrender
                          last edited by

                          @Dashrender said in FreePBX Random Trunk Disconnect:

                          I'm not sure how normal customers get to the good rates

                          They do not. The special rates are only for those who can demonstrate in the relationship that they have the support infrastructure to not be a burden. A "normal" needs far more support, and therefore must pay for it because they lack the ability to demonstrate a reason to get a discount. Normal rates are for normal people for a reason.

                          DashrenderD 1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @scottalanmiller
                            last edited by

                            @scottalanmiller said in FreePBX Random Trunk Disconnect:

                            @Dashrender said in FreePBX Random Trunk Disconnect:

                            I'm not sure how normal customers get to the good rates

                            They do not. The special rates are only for those who can demonstrate in the relationship that they have the support infrastructure to not be a burden. A "normal" needs far more support, and therefore must pay for it because they lack the ability to demonstrate a reason to get a discount. Normal rates are for normal people for a reason.

                            Well, OK - finally a good explanation as to why you caved to them hiding these good prices.

                            Thanks.

                            JaredBuschJ 1 Reply Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch @Dashrender
                              last edited by

                              @Dashrender said in FreePBX Random Trunk Disconnect:

                              @scottalanmiller said in FreePBX Random Trunk Disconnect:

                              @Dashrender said in FreePBX Random Trunk Disconnect:

                              I'm not sure how normal customers get to the good rates

                              They do not. The special rates are only for those who can demonstrate in the relationship that they have the support infrastructure to not be a burden. A "normal" needs far more support, and therefore must pay for it because they lack the ability to demonstrate a reason to get a discount. Normal rates are for normal people for a reason.

                              Well, OK - finally a good explanation as to why you caved to them hiding these good prices.

                              Thanks.

                              Umm, this was stated cleary in one of the prior threads.

                              DashrenderD 1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender @JaredBusch
                                last edited by

                                @JaredBusch said in FreePBX Random Trunk Disconnect:

                                @Dashrender said in FreePBX Random Trunk Disconnect:

                                @scottalanmiller said in FreePBX Random Trunk Disconnect:

                                @Dashrender said in FreePBX Random Trunk Disconnect:

                                I'm not sure how normal customers get to the good rates

                                They do not. The special rates are only for those who can demonstrate in the relationship that they have the support infrastructure to not be a burden. A "normal" needs far more support, and therefore must pay for it because they lack the ability to demonstrate a reason to get a discount. Normal rates are for normal people for a reason.

                                Well, OK - finally a good explanation as to why you caved to them hiding these good prices.

                                Thanks.

                                Umm, this was stated cleary in one of the prior threads.

                                Perhaps it stated - but definitely not in a "way" that was clear to me.

                                SkyetelS 1 Reply Last reply Reply Quote 0
                                • NashBrydgesN
                                  NashBrydges @JaredBusch
                                  last edited by

                                  @JaredBusch Thanks for the hint. I'll try to set that up.

                                  1 Reply Last reply Reply Quote 0
                                  • SkyetelS
                                    Skyetel @Dashrender
                                    last edited by

                                    @Dashrender Here you go:
                                    https://mangolassi.it/topic/19453/skyetel-relationship-pricing

                                    🙂

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