Connectwise Control / Screenconnect recommends you break the law to run their software
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@IRJ said in Connectwise Control / Screenconnect recommends you break the law to run their software:
@CCWTech said in Connectwise Control / Screenconnect recommends you break the law to run their software:
@DustinB3403 said in Connectwise Control / Screenconnect recommends you break the law to run their software:
@CCWTech said in Connectwise Control / Screenconnect recommends you break the law to run their software:
They aren't doing anything legally wrong
They are doing something wrong, in that they are leading you into tort against MS. I'm positive there is some sort of law on the books about this, but the onus is on the final user (you) to make sure you're compliant.
Yes, I agree. It's the end user left holding the bag (previous post). It would be tough going after them, however I'm sure Microsoft could make things difficult for them.
Who does Microsoft go after? all they said is you could do that. They arent actually violating anything. They aren't doing anything illegal themselves.
The end user.
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@IRJ said in Connectwise Control / Screenconnect recommends you break the law to run their software:
@DustinB3403 said in Connectwise Control / Screenconnect recommends you break the law to run their software:
@IRJ said in Connectwise Control / Screenconnect recommends you break the law to run their software:
@Dashrender said in Connectwise Control / Screenconnect recommends you break the law to run their software:
Short of an audit by Microsoft specifically where they look at use, nothing will likely ever happen.
Exactly
Just because you may never have any negative consequences of doing this, doesn't mean you should still do it. .
So don't do it. Don't go around tattling on people to Microsoft either.
Why not alert Microsoft?
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@CCWTech said in Connectwise Control / Screenconnect recommends you break the law to run their software:
@IRJ said in Connectwise Control / Screenconnect recommends you break the law to run their software:
@DustinB3403 said in Connectwise Control / Screenconnect recommends you break the law to run their software:
@IRJ said in Connectwise Control / Screenconnect recommends you break the law to run their software:
@Dashrender said in Connectwise Control / Screenconnect recommends you break the law to run their software:
Short of an audit by Microsoft specifically where they look at use, nothing will likely ever happen.
Exactly
Just because you may never have any negative consequences of doing this, doesn't mean you should still do it. .
So don't do it. Don't go around tattling on people to Microsoft either.
Why not alert Microsoft?
Because it takes effort.
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@DustinB3403 said in Connectwise Control / Screenconnect recommends you break the law to run their software:
I don't think anyone was tattling to Microsoft (at least not that I saw in this thread). But there are reward programs from Microsoft for just this sort of thing.
Please tell me the crime?
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It's been noted here a million times that the ones without the licensing are responsible. If someone tells you to rob a bank, and you rob a bank you can't say well this random dude told me to do it.
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@IRJ said in Connectwise Control / Screenconnect recommends you break the law to run their software:
@DustinB3403 said in Connectwise Control / Screenconnect recommends you break the law to run their software:
I don't think anyone was tattling to Microsoft (at least not that I saw in this thread). But there are reward programs from Microsoft for just this sort of thing.
Please tell me the crime?
It doesn't need to be a crime, for fuck's sake. A crime has laws around it. An EULA issue isn't a crime, it , the EULA, simply allows two entities know what they can and cannot do with regards to what the hell ever.
MS would have to take the end user to court if they did this themselves. If ConnectWise is selling this as a turnkey solution, then MS could very easily take ConnectWise to court for violating the EULA that they agree'd to when they setup said turnkey.
Since this is a paid solution we're discussing it would be very easy to draw a line of responsibility to the vendor of said system who was violating the EULA.
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In any scenario, the suggestion of doing something that violates the EULA, isn't illegal, just shady as all fuck. Because it's putting their customers on the hook to make their TCO look cheaper than it actually is at whatever scale is being discussed.
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Which in a conversation like this one, with ConnectWise going up from 1000-10000+ devices is a lot of Device CALs a business could just skip out on purchasing (because who's actually checking, right?)
Well that would be a lot of reasons for Microsoft to come knocking on your door and audit you.
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@DustinB3403 said in Connectwise Control / Screenconnect recommends you break the law to run their software:
If ConnectWise is selling this as a turnkey solution, then MS could very easily take ConnectWise to court for violating the EULA that they agree'd to when they setup said turnkey.
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I have to deal with this from time to time. Usually, some crappy legacy client-server LOB apps. The workloads are normally so tiny and simple that suggesting server hardware for them is a waste of money. Some of their vendors don't even add server O/Ses in the technical requirements. Most small shops don't even have enough physical space to run server hardware properly let alone willing to spend a few grand on a server, MS licencing and the labour to set it all up for them.
I remember the advice @Obsolesce gave the other day, just buy the least expensive Server Essentials licence and stick it on a Win 10 box where the app runs. This won't help anyone with more than 25 users or devices, though
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@scottalanmiller said in Connectwise Control / Screenconnect recommends you break the law to run their software:
spending so much time waiting for ScreenConnect to finally be able to load its device list. We spend just as much time waiting for SC's list to stop flashing from its load problems as it
How many clients?
What list?
SC is very fast in my experience. -
@JasGot said in Connectwise Control / Screenconnect recommends you break the law to run their software:
@scottalanmiller said in Connectwise Control / Screenconnect recommends you break the law to run their software:
spending so much time waiting for ScreenConnect to finally be able to load its device list. We spend just as much time waiting for SC's list to stop flashing from its load problems as it
How many clients?
What list?
SC is very fast in my experience.2,000 clients and navigation and opening are fairly slow.
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@CCWTech said in Connectwise Control / Screenconnect recommends you break the law to run their software:
@JasGot said in Connectwise Control / Screenconnect recommends you break the law to run their software:
@scottalanmiller said in Connectwise Control / Screenconnect recommends you break the law to run their software:
spending so much time waiting for ScreenConnect to finally be able to load its device list. We spend just as much time waiting for SC's list to stop flashing from its load problems as it
How many clients?
What list?
SC is very fast in my experience.2,000 clients and navigation and opening are fairly slow.
Have you used session filtering and subgroup expressions to keep any given window at a reasonable level?
We have thousands of clients sorted into hundreds of sub folders [for lack of a better word]. Our largest folder is 332 clients and it is loaded before I can get my finger off the mouse button.
