ML
    • Recent
    • Categories
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Need to better understand IP Helper for accessing Windows DHCP Server from VLAN.

    IT Discussion
    dhcp ip helper iphelper vlan
    7
    46
    3.9k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • dbeatoD
      dbeato @Dashrender
      last edited by

      @Dashrender said in Need to better understand IP Helper for accessing Windows DHCP Server from VLAN.:

      @travisdh1 said in Need to better understand IP Helper for accessing Windows DHCP Server from VLAN.:

      @dbeato said in Need to better understand IP Helper for accessing Windows DHCP Server from VLAN.:

      One thing to keep in mind with Sonicwall that you can't have Static DHCP entries within the DHCP Scope.

      That is so annoying!

      This is just a crazy limitation! JB would likely die than use that because of this alone... 😛

      Yup 🙂

      1 Reply Last reply Reply Quote 0
      • dbeatoD
        dbeato @JasGot
        last edited by

        @JasGot said in Need to better understand IP Helper for accessing Windows DHCP Server from VLAN.:

        @dbeato said in Need to better understand IP Helper for accessing Windows DHCP Server from VLAN.:

        Another thing to note is that the Unifi Switches with a Unifi Server Controller give a lot of troubles with VLAN configuration (I am not talking about EdgeSwitches but the Unifi Swtiches).

        When you get a few minutes, can you elaborate? This sounds like we are experiencing. DHCP issues?

        I just updated the firmware on all of the switches and found one loop. I'm hopeful things are better tomorrow.

        Basically, we have two customers that once they added a VLAN for their Guest wireless it was not working . First I thought it was the Guest services enabled on the SSID with the splash screen but it was not. We removed it and internet works but the VLAN gets applied randomly.

        DashrenderD 1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender @dbeato
          last edited by

          @dbeato said in Need to better understand IP Helper for accessing Windows DHCP Server from VLAN.:

          @JasGot said in Need to better understand IP Helper for accessing Windows DHCP Server from VLAN.:

          @dbeato said in Need to better understand IP Helper for accessing Windows DHCP Server from VLAN.:

          Another thing to note is that the Unifi Switches with a Unifi Server Controller give a lot of troubles with VLAN configuration (I am not talking about EdgeSwitches but the Unifi Swtiches).

          When you get a few minutes, can you elaborate? This sounds like we are experiencing. DHCP issues?

          I just updated the firmware on all of the switches and found one loop. I'm hopeful things are better tomorrow.

          Basically, we have two customers that once they added a VLAN for their Guest wireless it was not working . First I thought it was the Guest services enabled on the SSID with the splash screen but it was not. We removed it and internet works but the VLAN gets applied randomly.

          interesting - if there are open ports on the sonicwall - you could just use one of them as the interface, and have the switch be an untagged port for that specific VLAN, then the sonicwall won't care, or know it's a VLAN.

          dbeatoD J 2 Replies Last reply Reply Quote 0
          • dbeatoD
            dbeato @Dashrender
            last edited by

            @Dashrender said in Need to better understand IP Helper for accessing Windows DHCP Server from VLAN.:

            @dbeato said in Need to better understand IP Helper for accessing Windows DHCP Server from VLAN.:

            @JasGot said in Need to better understand IP Helper for accessing Windows DHCP Server from VLAN.:

            @dbeato said in Need to better understand IP Helper for accessing Windows DHCP Server from VLAN.:

            Another thing to note is that the Unifi Switches with a Unifi Server Controller give a lot of troubles with VLAN configuration (I am not talking about EdgeSwitches but the Unifi Swtiches).

            When you get a few minutes, can you elaborate? This sounds like we are experiencing. DHCP issues?

            I just updated the firmware on all of the switches and found one loop. I'm hopeful things are better tomorrow.

            Basically, we have two customers that once they added a VLAN for their Guest wireless it was not working . First I thought it was the Guest services enabled on the SSID with the splash screen but it was not. We removed it and internet works but the VLAN gets applied randomly.

            interesting - if there are open ports on the sonicwall - you could just use one of them as the interface, and have the switch be an untagged port for that specific VLAN, then the sonicwall won't care, or know it's a VLAN.

            Which we did.

            J 1 Reply Last reply Reply Quote 0
            • J
              JasGot @dbeato
              last edited by

              @dbeato said in Need to better understand IP Helper for accessing Windows DHCP Server from VLAN.:

              Which we did.

              Did it solve the issue?

              dbeatoD 1 Reply Last reply Reply Quote 0
              • J
                JasGot @Dashrender
                last edited by

                @Dashrender said in Need to better understand IP Helper for accessing Windows DHCP Server from VLAN.:

                interesting - if there are open ports on the sonicwall - you could just use one of them as the interface, and have the switch be an untagged port for that specific VLAN, then the sonicwall won't care, or know it's a VLAN.

                I can do that. I am not certain it is the sonicwall failing to deliver the DHCP though. The sonicwall connection monitor never shows a connection from the device (iphone). At this point, any changes I make to the UniFi gear has an impact. Nothing has fixed it, but it has an impact.

                Then I read about Unifi Switch issues and version 4.0.69 here but even when I go back to 4.0.66, my problems still remain. I think Ubiquiti is experience a major problem with DHCP and VLAN scenarios and they have not figured it out yet.

                1 Reply Last reply Reply Quote 0
                • ObsolesceO
                  Obsolesce
                  last edited by Obsolesce

                  Did you break out Wireshark yet to check each network segment for where it's failing to relay to?

                  Do devices get an address on the same network as the dhcp server?

                  J 1 Reply Last reply Reply Quote 0
                  • J
                    JasGot @Obsolesce
                    last edited by

                    @Obsolesce said in Need to better understand IP Helper for accessing Windows DHCP Server from VLAN.:

                    Did you break out Wireshark yet to check each network segment for where it's failing to relay to?

                    Do devices get an address on the same network as the dhcp server?

                    I haven't because it is only some iphones. Like, 4 out of 100 iphones don't get dhcp addresses. every other brand device works fine.

                    DashrenderD 1 Reply Last reply Reply Quote 0
                    • dbeatoD
                      dbeato @JasGot
                      last edited by

                      @JasGot said in Need to better understand IP Helper for accessing Windows DHCP Server from VLAN.:

                      @dbeato said in Need to better understand IP Helper for accessing Windows DHCP Server from VLAN.:

                      Which we did.

                      Did it solve the issue?

                      Yeah, but ultimately we needed to replace the USG as it was going offline every few minutes at a time no matter which controller we had (Local and CLoud).

                      1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @JasGot
                        last edited by

                        @JasGot said in Need to better understand IP Helper for accessing Windows DHCP Server from VLAN.:

                        @Obsolesce said in Need to better understand IP Helper for accessing Windows DHCP Server from VLAN.:

                        Did you break out Wireshark yet to check each network segment for where it's failing to relay to?

                        Do devices get an address on the same network as the dhcp server?

                        I haven't because it is only some iphones. Like, 4 out of 100 iphones don't get dhcp addresses. every other brand device works fine.

                        what model are those iPhones? sure it's not just a phone issue?
                        Wireshark should be able to tell if the DHCP request is even coming in.

                        J 1 Reply Last reply Reply Quote 0
                        • J
                          JasGot @Dashrender
                          last edited by

                          @Dashrender said in Need to better understand IP Helper for accessing Windows DHCP Server from VLAN.:

                          what model are those iPhones? sure it's not just a phone issue?
                          Wireshark should be able to tell if the DHCP request is even coming in.

                          Not sure, and I'm sure it is. But it's one of those situations that we have to overcome or work around. This is a group the believes if it says Apple, it cannot be at fault.

                          I want to get the Windows Server to serve DHCP to 10 iphones with my 10 spare Device CALs. So I am back to the Windows Server DHCP assigning address on VLAN 10.

                          If I can make this work, I'll prove them with a new DHCP only server.

                          I'm down to the last 5 days to make this work.....

                          ObsolesceO 1 Reply Last reply Reply Quote 0
                          • ObsolesceO
                            Obsolesce @JasGot
                            last edited by

                            @JasGot said in Need to better understand IP Helper for accessing Windows DHCP Server from VLAN.:

                            @Dashrender said in Need to better understand IP Helper for accessing Windows DHCP Server from VLAN.:

                            what model are those iPhones? sure it's not just a phone issue?
                            Wireshark should be able to tell if the DHCP request is even coming in.

                            Not sure, and I'm sure it is. But it's one of those situations that we have to overcome or work around. This is a group the believes if it says Apple, it cannot be at fault.

                            I want to get the Windows Server to serve DHCP to 10 iphones with my 10 spare Device CALs. So I am back to the Windows Server DHCP assigning address on VLAN 10.

                            If I can make this work, I'll prove them with a new DHCP only server.

                            I'm down to the last 5 days to make this work.....

                            The way that things work, is that if it's great for everything except a single device or specific set of devices, it's not the setup, it's the devices and you shouldn't change the environment. You should fix the devices instead of ruining a working config/setup. Generally speaking of course, not always.

                            DashrenderD 1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @Obsolesce
                              last edited by

                              @Obsolesce said in Need to better understand IP Helper for accessing Windows DHCP Server from VLAN.:

                              @JasGot said in Need to better understand IP Helper for accessing Windows DHCP Server from VLAN.:

                              @Dashrender said in Need to better understand IP Helper for accessing Windows DHCP Server from VLAN.:

                              what model are those iPhones? sure it's not just a phone issue?
                              Wireshark should be able to tell if the DHCP request is even coming in.

                              Not sure, and I'm sure it is. But it's one of those situations that we have to overcome or work around. This is a group the believes if it says Apple, it cannot be at fault.

                              I want to get the Windows Server to serve DHCP to 10 iphones with my 10 spare Device CALs. So I am back to the Windows Server DHCP assigning address on VLAN 10.

                              If I can make this work, I'll prove them with a new DHCP only server.

                              I'm down to the last 5 days to make this work.....

                              The way that things work, is that if it's great for everything except a single device or specific set of devices, it's not the setup, it's the devices and you shouldn't change the environment. You should fix the devices instead of ruining a working config/setup. Generally speaking of course, not always.

                              Exactly - you have 90 working iPhones - and you're going to potentially break things for because 10 don't work? did you tell your boss/the company owners/BOD, etc this? That's just crazy.

                              If anything - create a new VLAN - and put those 10 busted iPhones on that VLAN and have Windows serve DHCP to them (you'll need a new WiFi SSID for that new VLAN too.

                              J 1 Reply Last reply Reply Quote 1
                              • J
                                JasGot @Dashrender
                                last edited by

                                @Dashrender said in Need to better understand IP Helper for accessing Windows DHCP Server from VLAN.:

                                If anything - create a new VLAN - and put those 10 busted iPhones on that VLAN and have Windows serve DHCP to them (you'll need a new WiFi SSID for that new VLAN too.

                                That's my goal. Which brings us back to the OP. Trying to get Windows to provide DHCP to a VLAN. I'm actually digging back into that right now after a long day of fixing Windows update problems on a bunch of 2008R2 and 2012 servers. 😞

                                DashrenderD 1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @JasGot
                                  last edited by

                                  @JasGot said in Need to better understand IP Helper for accessing Windows DHCP Server from VLAN.:

                                  @Dashrender said in Need to better understand IP Helper for accessing Windows DHCP Server from VLAN.:

                                  If anything - create a new VLAN - and put those 10 busted iPhones on that VLAN and have Windows serve DHCP to them (you'll need a new WiFi SSID for that new VLAN too.

                                  That's my goal. Which brings us back to the OP. Trying to get Windows to provide DHCP to a VLAN. I'm actually digging back into that right now after a long day of fixing Windows update problems on a bunch of 2008R2 and 2012 servers. 😞

                                  That's pretty easy.

                                  You need to create your new VLAN - assign it to the new SSID - set that up on the Unifi controller - Allow tagged traffic for that VLAN on the APs
                                  set the DHCP helper for this new VLAN to point to the DHCP server on AD
                                  make sure the firewall routes between the windows VLAN and this new one
                                  setup a DHCP scope for the new range you'll hand out on this new VLAN.

                                  Should about cover it.

                                  1 Reply Last reply Reply Quote 1
                                  • DashrenderD
                                    Dashrender
                                    last edited by

                                    did you say you have Unifi APs? If so, what firmware?
                                    https://community.ui.com/releases/UAP-USW-Firmware-4-0-69-10871/245e428c-d111-4b9d-a550-ec0cc86ef646?page=12

                                    J 1 Reply Last reply Reply Quote 0
                                    • J
                                      JasGot @Dashrender
                                      last edited by

                                      @Dashrender said in Need to better understand IP Helper for accessing Windows DHCP Server from VLAN.:

                                      did you say you have Unifi APs? If so, what firmware?
                                      https://community.ui.com/releases/UAP-USW-Firmware-4-0-69-10871/245e428c-d111-4b9d-a550-ec0cc86ef646?page=12

                                      I saw that too, thanks. I have all Unifi Ap-AC-Pro with 4.0.66.10822 firmware. I have the same experience with all firmware versions. I went back about ten revisions.

                                      DashrenderD 1 Reply Last reply Reply Quote 0
                                      • DashrenderD
                                        Dashrender @JasGot
                                        last edited by

                                        @JasGot said in Need to better understand IP Helper for accessing Windows DHCP Server from VLAN.:

                                        @Dashrender said in Need to better understand IP Helper for accessing Windows DHCP Server from VLAN.:

                                        did you say you have Unifi APs? If so, what firmware?
                                        https://community.ui.com/releases/UAP-USW-Firmware-4-0-69-10871/245e428c-d111-4b9d-a550-ec0cc86ef646?page=12

                                        I saw that too, thanks. I have all Unifi Ap-AC-Pro with 4.0.66.10822 firmware. I have the same experience with all firmware versions. I went back about ten revisions.

                                        I've been having some network performance issues at home since upgrading to 4.0.69.xxx - though I didn't put 2 and 2 together until I was researching fixing my Cloud Key and ran into that thread.

                                        1 Reply Last reply Reply Quote 0
                                        • 1
                                        • 2
                                        • 3
                                        • 3 / 3
                                        • First post
                                          Last post