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    New ISP Issues at CEO's Home

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    • scottalanmillerS
      scottalanmiller @garak0410
      last edited by

      @garak0410 said in New ISP Issues at CEO's Home:

      But now reality hits...Satellite Internet isn't all that great...it for sure does have the "Click, wait, bam" result and uploads do struggle...he will let me know how it goes tonight...

      Newer ones get pretty good. Older ones tend to be terribly slow.

      garak0410G travisdh1T 2 Replies Last reply Reply Quote 0
      • garak0410G
        garak0410 @scottalanmiller
        last edited by

        @scottalanmiller said in New ISP Issues at CEO's Home:

        @garak0410 said in New ISP Issues at CEO's Home:

        But now reality hits...Satellite Internet isn't all that great...it for sure does have the "Click, wait, bam" result and uploads do struggle...he will let me know how it goes tonight...

        Newer ones get pretty good. Older ones tend to be terribly slow.

        I've asked him to give it a week or so before writing it off...at least 3 weeks so I can still go to Austin... 😉

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @garak0410
          last edited by

          @garak0410 said in New ISP Issues at CEO's Home:

          @scottalanmiller said in New ISP Issues at CEO's Home:

          @garak0410 said in New ISP Issues at CEO's Home:

          But now reality hits...Satellite Internet isn't all that great...it for sure does have the "Click, wait, bam" result and uploads do struggle...he will let me know how it goes tonight...

          Newer ones get pretty good. Older ones tend to be terribly slow.

          I've asked him to give it a week or so before writing it off...at least 3 weeks so I can still go to Austin... 😉

          It's coming up quickly! Getting all of our plans finalized for it now that I am back from my weekend in Denver.

          1 Reply Last reply Reply Quote 0
          • travisdh1T
            travisdh1 @scottalanmiller
            last edited by travisdh1

            @scottalanmiller said in New ISP Issues at CEO's Home:

            @garak0410 said in New ISP Issues at CEO's Home:

            But now reality hits...Satellite Internet isn't all that great...it for sure does have the "Click, wait, bam" result and uploads do struggle...he will let me know how it goes tonight...

            Newer ones get pretty good. Older ones tend to be terribly slow.

            The currently available ones are still rather slow. 600-800ms, which is better than the original 3000+. The ones with good latency aren't available yet 😞

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller
              last edited by

              600ms isn't untenable. Can't do phone calls but with some proper setup you can get a lot of things working decently well.

              garak0410G 1 Reply Last reply Reply Quote 0
              • garak0410G
                garak0410 @scottalanmiller
                last edited by

                @scottalanmiller said in New ISP Issues at CEO's Home:

                600ms isn't untenable. Can't do phone calls but with some proper setup you can get a lot of things working decently well.

                @travisdh1 said in New ISP Issues at CEO's Home:

                @scottalanmiller said in New ISP Issues at CEO's Home:

                @garak0410 said in New ISP Issues at CEO's Home:

                But now reality hits...Satellite Internet isn't all that great...it for sure does have the "Click, wait, bam" result and uploads do struggle...he will let me know how it goes tonight...

                Newer ones get pretty good. Older ones tend to be terribly slow.

                The currently available ones are still rather slow. 600-800ms, which is better than the original 3000+. The ones with good latency aren't available yet 😞

                Yeah, it is pretty bad right now...he has me coming back tomorrow to see if I can make it any better.

                scottalanmillerS garak0410G 2 Replies Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @garak0410
                  last edited by

                  @garak0410 said in New ISP Issues at CEO's Home:

                  @scottalanmiller said in New ISP Issues at CEO's Home:

                  600ms isn't untenable. Can't do phone calls but with some proper setup you can get a lot of things working decently well.

                  @travisdh1 said in New ISP Issues at CEO's Home:

                  @scottalanmiller said in New ISP Issues at CEO's Home:

                  @garak0410 said in New ISP Issues at CEO's Home:

                  But now reality hits...Satellite Internet isn't all that great...it for sure does have the "Click, wait, bam" result and uploads do struggle...he will let me know how it goes tonight...

                  Newer ones get pretty good. Older ones tend to be terribly slow.

                  The currently available ones are still rather slow. 600-800ms, which is better than the original 3000+. The ones with good latency aren't available yet 😞

                  Yeah, it is pretty bad right now...he has me coming back tomorrow to see if I can make it any better.

                  Satellite guy can't improve it unless the line of site is messed up. To really improve it, you'll need to do things like build a local DNS cache.

                  1 Reply Last reply Reply Quote 1
                  • garak0410G
                    garak0410 @garak0410
                    last edited by

                    @garak0410 said in New ISP Issues at CEO's Home:

                    @scottalanmiller said in New ISP Issues at CEO's Home:

                    600ms isn't untenable. Can't do phone calls but with some proper setup you can get a lot of things working decently well.

                    @travisdh1 said in New ISP Issues at CEO's Home:

                    @scottalanmiller said in New ISP Issues at CEO's Home:

                    @garak0410 said in New ISP Issues at CEO's Home:

                    But now reality hits...Satellite Internet isn't all that great...it for sure does have the "Click, wait, bam" result and uploads do struggle...he will let me know how it goes tonight...

                    Newer ones get pretty good. Older ones tend to be terribly slow.

                    The currently available ones are still rather slow. 600-800ms, which is better than the original 3000+. The ones with good latency aren't available yet 😞

                    Yeah, it is pretty bad right now...he has me coming back tomorrow to see if I can make it any better.

                    lodge_ping_01.jpg

                    scottalanmillerS 1 Reply Last reply Reply Quote 1
                    • IRJI
                      IRJ
                      last edited by IRJ

                      Is this company publicly traded?

                      Seems like a blatant misuse of resources

                      garak0410G 1 Reply Last reply Reply Quote -1
                      • garak0410G
                        garak0410 @IRJ
                        last edited by garak0410

                        @IRJ said in New ISP Issues at CEO's Home:

                        Is this company publicly traded?

                        Seems like a blatant misuse of resources

                        Private company...we all own stock...I am truly the "Jack of all trades IT" person for the business and his home. As mentioned, he did hire someone who only does cabling and networking who originally set up his home...but I guess he wants to save a service call with him...and to be honest, and I've let management know, I'm falling behind at work.

                        1 Reply Last reply Reply Quote 0
                        • garak0410G
                          garak0410
                          last edited by

                          His house is pretty much going to take up my day tomorrow and perhaps rest of the week and I don't have a clue as to the cause of the latency at this time...will try a few other things tomorrow...

                          lodge_02_edit_01.jpg

                          travisdh1T scottalanmillerS 2 Replies Last reply Reply Quote 0
                          • travisdh1T
                            travisdh1 @garak0410
                            last edited by

                            @garak0410 said in New ISP Issues at CEO's Home:

                            His house is pretty much going to take up my day tomorrow and perhaps rest of the week and I don't have a clue as to the cause of the latency at this time...will try a few other things tomorrow...

                            lodge_02_edit_01.jpg

                            It's satellite. Radio signal has to travel a LONG ways up, and then back down to earth before you even start thinking about getting to the joerandomwebsite.com they're looking at. Only way to speed it up is put a big cache in front of it and let it load locally.

                            I would've LOVED 600ms response times when I was dealing with satellite. The one I was working with was a 1st gen sat, 3000ms on a good day.

                            F 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @garak0410
                              last edited by

                              @garak0410 said in New ISP Issues at CEO's Home:

                              His house is pretty much going to take up my day tomorrow and perhaps rest of the week and I don't have a clue as to the cause of the latency at this time...will try a few other things tomorrow...

                              The latency was known to be from selecting satellite, I thought. Aren't you getting the expected latency?

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @garak0410
                                last edited by

                                @garak0410 said in New ISP Issues at CEO's Home:

                                @garak0410 said in New ISP Issues at CEO's Home:

                                @scottalanmiller said in New ISP Issues at CEO's Home:

                                600ms isn't untenable. Can't do phone calls but with some proper setup you can get a lot of things working decently well.

                                @travisdh1 said in New ISP Issues at CEO's Home:

                                @scottalanmiller said in New ISP Issues at CEO's Home:

                                @garak0410 said in New ISP Issues at CEO's Home:

                                But now reality hits...Satellite Internet isn't all that great...it for sure does have the "Click, wait, bam" result and uploads do struggle...he will let me know how it goes tonight...

                                Newer ones get pretty good. Older ones tend to be terribly slow.

                                The currently available ones are still rather slow. 600-800ms, which is better than the original 3000+. The ones with good latency aren't available yet 😞

                                Yeah, it is pretty bad right now...he has me coming back tomorrow to see if I can make it any better.

                                lodge_ping_01.jpg

                                These are the expected speed. Satellite guy can't fix this without telling you to not use their satellite. 600ms is the standard for "really good" satellite today. At 587, you are getting "better than expected", not worse.

                                garak0410G 1 Reply Last reply Reply Quote 1
                                • black3dynamiteB
                                  black3dynamite
                                  last edited by

                                  I never dealt with satellite but I have dealt with slow Internet speed for hundreds of users and setting up something like squid proxy helped a lot.

                                  scottalanmillerS 1 Reply Last reply Reply Quote 1
                                  • scottalanmillerS
                                    scottalanmiller @black3dynamite
                                    last edited by

                                    @black3dynamite said in New ISP Issues at CEO's Home:

                                    I never dealt with satellite but I have dealt with slow Internet speed for hundreds of users and setting up something like squid proxy helped a lot.

                                    That, too. Although that tends to only help with lots of users, it does extremely little for a single user because it can't share the cache.

                                    DashrenderD 1 Reply Last reply Reply Quote 0
                                    • garak0410G
                                      garak0410 @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in New ISP Issues at CEO's Home:

                                      @garak0410 said in New ISP Issues at CEO's Home:

                                      @garak0410 said in New ISP Issues at CEO's Home:

                                      @scottalanmiller said in New ISP Issues at CEO's Home:

                                      600ms isn't untenable. Can't do phone calls but with some proper setup you can get a lot of things working decently well.

                                      @travisdh1 said in New ISP Issues at CEO's Home:

                                      @scottalanmiller said in New ISP Issues at CEO's Home:

                                      @garak0410 said in New ISP Issues at CEO's Home:

                                      But now reality hits...Satellite Internet isn't all that great...it for sure does have the "Click, wait, bam" result and uploads do struggle...he will let me know how it goes tonight...

                                      Newer ones get pretty good. Older ones tend to be terribly slow.

                                      The currently available ones are still rather slow. 600-800ms, which is better than the original 3000+. The ones with good latency aren't available yet 😞

                                      Yeah, it is pretty bad right now...he has me coming back tomorrow to see if I can make it any better.

                                      lodge_ping_01.jpg

                                      These are the expected speed. Satellite guy can't fix this without telling you to not use their satellite. 600ms is the standard for "really good" satellite today. At 587, you are getting "better than expected", not worse.

                                      Satellite at 587 is worse than 1.5 meg (forgot it's ms speed) on our other service. So, I may be seeing if we can get out of the contract as the CEO complains that it is virtually unusable at his home/lodge now. I am heading there around 8:30 to check it out. I do know than when I connect via Teamviewer from here, it is noticeably laggy.

                                      DashrenderD 1 Reply Last reply Reply Quote 0
                                      • DashrenderD
                                        Dashrender @scottalanmiller
                                        last edited by

                                        @scottalanmiller said in New ISP Issues at CEO's Home:

                                        @black3dynamite said in New ISP Issues at CEO's Home:

                                        I never dealt with satellite but I have dealt with slow Internet speed for hundreds of users and setting up something like squid proxy helped a lot.

                                        That, too. Although that tends to only help with lots of users, it does extremely little for a single user because it can't share the cache.

                                        yeah I was thinking about posting about a proxy server yesterday - but that doesn't help with a small number of users and the modern web. i.e. Facebook, streaming services, heck - MangoLassi... the content is constantly updated so the cacheing service would rarely come into play.

                                        1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender @garak0410
                                          last edited by

                                          @garak0410 said in New ISP Issues at CEO's Home:

                                          @scottalanmiller said in New ISP Issues at CEO's Home:

                                          @garak0410 said in New ISP Issues at CEO's Home:

                                          @garak0410 said in New ISP Issues at CEO's Home:

                                          @scottalanmiller said in New ISP Issues at CEO's Home:

                                          600ms isn't untenable. Can't do phone calls but with some proper setup you can get a lot of things working decently well.

                                          @travisdh1 said in New ISP Issues at CEO's Home:

                                          @scottalanmiller said in New ISP Issues at CEO's Home:

                                          @garak0410 said in New ISP Issues at CEO's Home:

                                          But now reality hits...Satellite Internet isn't all that great...it for sure does have the "Click, wait, bam" result and uploads do struggle...he will let me know how it goes tonight...

                                          Newer ones get pretty good. Older ones tend to be terribly slow.

                                          The currently available ones are still rather slow. 600-800ms, which is better than the original 3000+. The ones with good latency aren't available yet 😞

                                          Yeah, it is pretty bad right now...he has me coming back tomorrow to see if I can make it any better.

                                          lodge_ping_01.jpg

                                          These are the expected speed. Satellite guy can't fix this without telling you to not use their satellite. 600ms is the standard for "really good" satellite today. At 587, you are getting "better than expected", not worse.

                                          Satellite at 587 is worse than 1.5 meg (forgot it's ms speed) on our other service. So, I may be seeing if we can get out of the contract as the CEO complains that it is virtually unusable at his home/lodge now. I am heading there around 8:30 to check it out. I do know than when I connect via Teamviewer from here, it is noticeably laggy.

                                          Of course - realtime would be horrible at that lag - As Scott already mentioned that VOIP would be unusable.

                                          garak0410G 1 Reply Last reply Reply Quote 0
                                          • garak0410G
                                            garak0410 @Dashrender
                                            last edited by

                                            @Dashrender said in New ISP Issues at CEO's Home:

                                            @garak0410 said in New ISP Issues at CEO's Home:

                                            @scottalanmiller said in New ISP Issues at CEO's Home:

                                            @garak0410 said in New ISP Issues at CEO's Home:

                                            @garak0410 said in New ISP Issues at CEO's Home:

                                            @scottalanmiller said in New ISP Issues at CEO's Home:

                                            600ms isn't untenable. Can't do phone calls but with some proper setup you can get a lot of things working decently well.

                                            @travisdh1 said in New ISP Issues at CEO's Home:

                                            @scottalanmiller said in New ISP Issues at CEO's Home:

                                            @garak0410 said in New ISP Issues at CEO's Home:

                                            But now reality hits...Satellite Internet isn't all that great...it for sure does have the "Click, wait, bam" result and uploads do struggle...he will let me know how it goes tonight...

                                            Newer ones get pretty good. Older ones tend to be terribly slow.

                                            The currently available ones are still rather slow. 600-800ms, which is better than the original 3000+. The ones with good latency aren't available yet 😞

                                            Yeah, it is pretty bad right now...he has me coming back tomorrow to see if I can make it any better.

                                            lodge_ping_01.jpg

                                            These are the expected speed. Satellite guy can't fix this without telling you to not use their satellite. 600ms is the standard for "really good" satellite today. At 587, you are getting "better than expected", not worse.

                                            Satellite at 587 is worse than 1.5 meg (forgot it's ms speed) on our other service. So, I may be seeing if we can get out of the contract as the CEO complains that it is virtually unusable at his home/lodge now. I am heading there around 8:30 to check it out. I do know than when I connect via Teamviewer from here, it is noticeably laggy.

                                            Of course - realtime would be horrible at that lag - As Scott already mentioned that VOIP would be unusable.

                                            I think it is time to use his power, name and money to get something better brought out there.

                                            IRJI 1 Reply Last reply Reply Quote 3
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