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    New ISP Issues at CEO's Home

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    • scottalanmillerS
      scottalanmiller @flaxking
      last edited by

      @flaxking said in New ISP Issues at CEO's Home:

      @scottalanmiller said in New ISP Issues at CEO's Home:

      @flaxking said in New ISP Issues at CEO's Home:

      OP is just lucky the CEO doesn't want to get a point-to-point connection to the office instead.

      That would have been simple, really.

      Depends if the OP has to become the company's de facto tower installer.

      You just call up the local ISP and have them run the line. In any case, it's something you have to contract out. That it would cost a fortune doesn't come from his pocket, that it requires right of ways or permits or whatever, just things he orders, not things he does. Would be much less work than this.

      F 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        It's like if my customer demands that I build them a datacenter. Sure, building a datacenter is a huge amount of work, but I don't do that work. I just call up a datacenter contractor and tell them how big it needs to be.

        F 1 Reply Last reply Reply Quote 0
        • F
          flaxking @scottalanmiller
          last edited by

          @scottalanmiller said in New ISP Issues at CEO's Home:

          @flaxking said in New ISP Issues at CEO's Home:

          @scottalanmiller said in New ISP Issues at CEO's Home:

          @flaxking said in New ISP Issues at CEO's Home:

          OP is just lucky the CEO doesn't want to get a point-to-point connection to the office instead.

          That would have been simple, really.

          Depends if the OP has to become the company's de facto tower installer.

          You just call up the local ISP and have them run the line. In any case, it's something you have to contract out. That it would cost a fortune doesn't come from his pocket, that it requires right of ways or permits or whatever, just things he orders, not things he does. Would be much less work than this.

          I was thinking wireless, but your comment still applies regardless.

          1 Reply Last reply Reply Quote 0
          • F
            flaxking @scottalanmiller
            last edited by

            @scottalanmiller said in New ISP Issues at CEO's Home:

            It's like if my customer demands that I build them a datacenter. Sure, building a datacenter is a huge amount of work, but I don't do that work. I just call up a datacenter contractor and tell them how big it needs to be.

            Completely different power dynamic though. As an employee, typically your only real power move in an SMB is to leave when asked to do things you should be outsourcing.

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @flaxking
              last edited by

              @flaxking said in New ISP Issues at CEO's Home:

              @scottalanmiller said in New ISP Issues at CEO's Home:

              It's like if my customer demands that I build them a datacenter. Sure, building a datacenter is a huge amount of work, but I don't do that work. I just call up a datacenter contractor and tell them how big it needs to be.

              Completely different power dynamic though. As an employee, typically your only real power move in an SMB is to leave when asked to do things you should be outsourcing.

              Not when you get to things that you lack the legal ability to do. Building structures, trenching in right of ways, those things require permits, bonds, insurance, etc.

              F 1 Reply Last reply Reply Quote 0
              • J
                JasGot @flaxking
                last edited by

                @flaxking said in New ISP Issues at CEO's Home:

                I've been sent to the house of a former owner before, so this scenario doesn't surprise me. Sounds like it will give you some good experience anyway.

                Us too. We don't do residential work. But, 10% of our revenue is residential work. Why? Because we treat the Owner's/CEO's homes the same their the business.

                garak0410's situation is pretty common, really. The owner/CEO knows they chose to build their mansion in the middle of nowhere with no service. They know how to roll with it. You just do what you can and they typically understand.

                1 Reply Last reply Reply Quote 0
                • F
                  flaxking @scottalanmiller
                  last edited by

                  @scottalanmiller said in New ISP Issues at CEO's Home:

                  @flaxking said in New ISP Issues at CEO's Home:

                  @scottalanmiller said in New ISP Issues at CEO's Home:

                  It's like if my customer demands that I build them a datacenter. Sure, building a datacenter is a huge amount of work, but I don't do that work. I just call up a datacenter contractor and tell them how big it needs to be.

                  Completely different power dynamic though. As an employee, typically your only real power move in an SMB is to leave when asked to do things you should be outsourcing.

                  Not when you get to things that you lack the legal ability to do. Building structures, trenching in right of ways, those things require permits, bonds, insurance, etc.

                  If your SMB employer doesn't get permits, and you report them, it's because you're already planning to find a new job.

                  1 Reply Last reply Reply Quote 0
                  • J
                    JasGot
                    last edited by JasGot

                    @garak0410 You're doing fine. It sounds like you have access to the property while they are out of town. I would say if you don't get that pepwave re-configured to use the Ethernet wan by Saturday afternoon, I'd get a regular router and make sure he has his internet and WiFi back by the time he rolls in Sunday night..... You got this, just know when to fall back on plan "b".

                    garak0410G 1 Reply Last reply Reply Quote 0
                    • garak0410G
                      garak0410 @JasGot
                      last edited by garak0410

                      @JasGot said in New ISP Issues at CEO's Home:

                      @garak0410 You're doing fine. It sounds like you have access to the property while they are out of town. I would say if you don't get that pepwave re-configured to use the Ethernet wan by Saturday afternoon, I'd get a regular router and make sure he has his internet and WiFi back by the time he rolls in Sunday night..... You got this, just know when to fall back on plan "b".

                      The router arrived today...went ahead with an EdgeMax...trying to figure out where to get started with the config...it has the same default IP ad the Pepwave so I'm thinking I just copy what's in the PEP wave over to ETH0 and in theory, should be a good start.

                      garak0410G 1 Reply Last reply Reply Quote 0
                      • garak0410G
                        garak0410 @garak0410
                        last edited by garak0410

                        @garak0410 said in New ISP Issues at CEO's Home:

                        @JasGot said in New ISP Issues at CEO's Home:

                        @garak0410 You're doing fine. It sounds like you have access to the property while they are out of town. I would say if you don't get that pepwave re-configured to use the Ethernet wan by Saturday afternoon, I'd get a regular router and make sure he has his internet and WiFi back by the time he rolls in Sunday night..... You got this, just know when to fall back on plan "b".

                        The router arrived today...went ahead with an EdgeMax...trying to figure out where to get started with the config...it has the same default IP ad the Pepwave so I'm thinking I just copy what's in the PEP wave over to ETH0 and in theory, should be a good start.

                        And forgive me for thinking aloud here but trying to map out how to complete this project...

                        router_01.jpg

                        I was going to leave Eth0 as it is for the connection back to the main network in the house to keep it the same as the PepWave...and using Eth04 for bringing the internet INTO this router...

                        router_02.jpg

                        So, assuming I just need to mirror the PepWave's network info for ETH0, correct?

                        travisdh1T 1 Reply Last reply Reply Quote 0
                        • travisdh1T
                          travisdh1 @garak0410
                          last edited by

                          @garak0410 You want the internet connection on eth0 or eth1, those are the two ports that get the ASIC accelerated routing. eth2, eth3 and eth4 are all on a switch that has to use the CPU for routing functions, really slows things down.

                          DashrenderD 1 Reply Last reply Reply Quote 1
                          • DashrenderD
                            Dashrender @travisdh1
                            last edited by

                            @travisdh1 said in New ISP Issues at CEO's Home:

                            @garak0410 You want the internet connection on eth0 or eth1, those are the two ports that get the ASIC accelerated routing. eth2, eth3 and eth4 are all on a switch that has to use the CPU for routing functions, really slows things down.

                            Interesting- I didn't know that. Cool.

                            JaredBuschJ 1 Reply Last reply Reply Quote 0
                            • notverypunnyN
                              notverypunny @flaxking
                              last edited by

                              @flaxking said in New ISP Issues at CEO's Home:

                              @IRJ said in New ISP Issues at CEO's Home:

                              @flaxking said in New ISP Issues at CEO's Home:

                              I've been sent to the house of a former owner before, so this scenario doesn't surprise me. Sounds like it will give you some good experience anyway.

                              Experience for what? No business does stuff like this? They dont put a new facility in a location without wired internet access. It just isnt done.

                              I was referring to standard networking experience. But I guess Canada has third world internet access compared to the US, because there are lots of businesses running with wireless internet, and the percent can be high depending on the industry.

                              Depends where.... Everyone says that here in NB we were almost world leaders from a telecom perspective before NB Tel turned into Aliant, then Bell Aliant and then Bell Canada....

                              I think that part of the problem is that we're spread so thin it's hard to justify the infrastructure spend... consider that our whole country has less population than the state of California to put ROI into perspective...

                              1 Reply Last reply Reply Quote 1
                              • garak0410G
                                garak0410
                                last edited by

                                I'm on site...

                                lodge_01`.jpg

                                I left it as I had configured, Network on ETH0 and Internet in ETH4 (before I saw the above replies) and so far, it is working...mostly...

                                Our Milestone camera system isn't working but that may have something to do with the dynamic DNS we have said for that so will verify.

                                And though it shows we are pulling about 45meg through ViaSat, it still seems a little slow when caching video but once it plays, it stays on...

                                JaredBuschJ 1 Reply Last reply Reply Quote 0
                                • JaredBuschJ
                                  JaredBusch @Dashrender
                                  last edited by

                                  @Dashrender said in New ISP Issues at CEO's Home:

                                  @travisdh1 said in New ISP Issues at CEO's Home:

                                  @garak0410 You want the internet connection on eth0 or eth1, those are the two ports that get the ASIC accelerated routing. eth2, eth3 and eth4 are all on a switch that has to use the CPU for routing functions, really slows things down.

                                  Interesting- I didn't know that. Cool.

                                  Because he’s wrong.

                                  travisdh1T 1 Reply Last reply Reply Quote 0
                                  • JaredBuschJ
                                    JaredBusch @garak0410
                                    last edited by

                                    @garak0410 said in New ISP Issues at CEO's Home:

                                    I'm on site...

                                    lodge_01`.jpg

                                    I left it as I had configured, Network on ETH0 and Internet in ETH4 (before I saw the above replies) and so far, it is working...mostly...

                                    Our Milestone camera system isn't working but that may have something to do with the dynamic DNS we have said for that so will verify.

                                    And though it shows we are pulling about 45meg through ViaSat, it still seems a little slow when caching video but once it plays, it stays on...

                                    If you had bothered to do the right thing and run the setup wizard, eth0 would be the WAN.

                                    That is also a PoE input.

                                    Eth4 is PoE output/pass through from eth0.

                                    garak0410G 1 Reply Last reply Reply Quote 0
                                    • garak0410G
                                      garak0410 @JaredBusch
                                      last edited by

                                      @JaredBusch said in New ISP Issues at CEO's Home:

                                      @garak0410 said in New ISP Issues at CEO's Home:

                                      I'm on site...

                                      lodge_01`.jpg

                                      I left it as I had configured, Network on ETH0 and Internet in ETH4 (before I saw the above replies) and so far, it is working...mostly...

                                      Our Milestone camera system isn't working but that may have something to do with the dynamic DNS we have said for that so will verify.

                                      And though it shows we are pulling about 45meg through ViaSat, it still seems a little slow when caching video but once it plays, it stays on...

                                      If you had bothered to do the right thing and run the setup wizard, eth0 would be the WAN.

                                      That is also a PoE input.

                                      Eth4 is PoE output/pass through from eth0.

                                      I did follow the wizard and this is the route it took me initially...I'd be more than glad to go back and change it if need be...I'm trying to balance out the demands of the job that now requires me to handle all of work and the CEO's home, SOLO...plus care for my wife who has Leukemia and be able to get my pre-teen daughter to and from appointments and sports...these are the times when I wish I had a second person...don't always need one but the last few weeks, a second person would come in handy for the day to day gremlins...I am looking at SpiceWorld as an escape/vacation here in a few weeks...

                                      1 Reply Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch
                                        last edited by

                                        @garak0410 said in New ISP Issues at CEO's Home:

                                        @JaredBusch said in New ISP Issues at CEO's Home:

                                        @garak0410 said in New ISP Issues at CEO's Home:

                                        I'm on site...

                                        lodge_01`.jpg

                                        I left it as I had configured, Network on ETH0 and Internet in ETH4 (before I saw the above replies) and so far, it is working...mostly...

                                        Our Milestone camera system isn't working but that may have something to do with the dynamic DNS we have said for that so will verify.

                                        And though it shows we are pulling about 45meg through ViaSat, it still seems a little slow when caching video but once it plays, it stays on...

                                        If you had bothered to do the right thing and run the setup wizard, eth0 would be the WAN.

                                        That is also a PoE input.

                                        Eth4 is PoE output/pass through from eth0.

                                        I did follow the wizard and this is the route it took me initially...I'd be more than glad to go back and change it if need be...I'm trying to balance out the demands of the job that now requires me to handle all of work and the CEO's home, SOLO...plus care for my wife who has Leukemia and be able to get my pre-teen daughter to and from appointments and sports...these are the times when I wish I had a second person...don't always need one but the last few weeks, a second person would come in handy for the day to day gremlins...I am looking at SpiceWorld as an escape/vacation here in a few weeks...

                                        Did you not update the firmware? The wizards have defaulted to eth0 as the WAN single something like version 1.6 or 1.7.

                                        I will note, as that is an ER-X I would avoid the 2.X firmware still.

                                        1 Reply Last reply Reply Quote 0
                                        • travisdh1T
                                          travisdh1 @JaredBusch
                                          last edited by

                                          @JaredBusch said in New ISP Issues at CEO's Home:

                                          @Dashrender said in New ISP Issues at CEO's Home:

                                          @travisdh1 said in New ISP Issues at CEO's Home:

                                          @garak0410 You want the internet connection on eth0 or eth1, those are the two ports that get the ASIC accelerated routing. eth2, eth3 and eth4 are all on a switch that has to use the CPU for routing functions, really slows things down.

                                          Interesting- I didn't know that. Cool.

                                          Because he’s wrong.

                                          Has that changed, or did I just get bad information again?

                                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                                          • JaredBuschJ
                                            JaredBusch @travisdh1
                                            last edited by

                                            @travisdh1 said in New ISP Issues at CEO's Home:

                                            @JaredBusch said in New ISP Issues at CEO's Home:

                                            @Dashrender said in New ISP Issues at CEO's Home:

                                            @travisdh1 said in New ISP Issues at CEO's Home:

                                            @garak0410 You want the internet connection on eth0 or eth1, those are the two ports that get the ASIC accelerated routing. eth2, eth3 and eth4 are all on a switch that has to use the CPU for routing functions, really slows things down.

                                            Interesting- I didn't know that. Cool.

                                            Because he’s wrong.

                                            Has that changed, or did I just get bad information again?

                                            It has never changed.

                                            1 Reply Last reply Reply Quote 0
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