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    New ISP Issues at CEO's Home

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    • J
      JasGot @garak0410
      last edited by JasGot

      @garak0410 said in New ISP Issues at CEO's Home:

      @marcinozga said in New ISP Issues at CEO's Home:

      You need a router between ViaSat modem and switch. From your description it looks like Pepwave is a router/modem, but I'd get dedicated router, Ubiquiti has many options.

      So in theory, could I not pull the SIM card out of the Pepwave, bring in the ViaSat connection, route in the PepWave and then send back to the main switches? Wasn't sure if the SIM card would be a problem...I do see you can have a secondary WAN in the settings:

      If it is capable of a physical ethernet connection on the WAN side, then perhaps. Would pepwave offer any help in using an ethernet connection for WAN access until the 4g is back online?

      garak0410G 1 Reply Last reply Reply Quote 0
      • garak0410G
        garak0410 @JasGot
        last edited by

        @JasGot said in New ISP Issues at CEO's Home:

        @garak0410 said in New ISP Issues at CEO's Home:

        @marcinozga said in New ISP Issues at CEO's Home:

        You need a router between ViaSat modem and switch. From your description it looks like Pepwave is a router/modem, but I'd get dedicated router, Ubiquiti has many options.

        So in theory, could I not pull the SIM card out of the Pepwave, bring in the ViaSat connection, route in the PepWave and then send back to the main switches? Wasn't sure if the SIM card would be a problem...I do see you can have a secondary WAN in the settings:

        If it is capable of a physical ethernet connection on the WAN side, then perhaps. Would pepwave offer any help in using an ethernet connection for WAN access until the 4g is back online?

        It's worth a shot...it does have a WAN port...

        PepWave_01.jpg

        J 1 Reply Last reply Reply Quote 0
        • J
          JasGot @garak0410
          last edited by

          @garak0410 said in New ISP Issues at CEO's Home:

          @JasGot said in New ISP Issues at CEO's Home:

          @garak0410 said in New ISP Issues at CEO's Home:

          @marcinozga said in New ISP Issues at CEO's Home:

          You need a router between ViaSat modem and switch. From your description it looks like Pepwave is a router/modem, but I'd get dedicated router, Ubiquiti has many options.

          So in theory, could I not pull the SIM card out of the Pepwave, bring in the ViaSat connection, route in the PepWave and then send back to the main switches? Wasn't sure if the SIM card would be a problem...I do see you can have a secondary WAN in the settings:

          If it is capable of a physical ethernet connection on the WAN side, then perhaps. Would pepwave offer any help in using an ethernet connection for WAN access until the 4g is back online?

          It's worth a shot...it does have a WAN port...

          PepWave_01.jpg

          Go for it. It can hurt..... You will need to configure that port. It looks like it can be LAN or WAN.

          1 Reply Last reply Reply Quote 1
          • 1
            1337
            last edited by 1337

            Don't change the working config you have even if the tower is down. When it comes up you still want it working. Your CEO is likely going to want two connections in case one dies.

            So try to see if Viasat can put the modem in bridge mode.

            Then you need to add a router/firewall that can handle dual WAN configurations, aka redundant internet.

            People here like edgerouter.

            BTW, when the tower comes up you want to put the pepwave in bridge mode as well. Most devices do have a bridge mode.

            1 Reply Last reply Reply Quote 0
            • IRJI
              IRJ @marcinozga
              last edited by

              @marcinozga said in New ISP Issues at CEO's Home:

              And can't your CEO get Verizon or whoever is in the area to run fiber to his house? Judging by the size of the house it looks like he could afford that.

              Yeah he just needs it done right.

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • IRJI
                IRJ @DustinB3403
                last edited by

                @DustinB3403 said in New ISP Issues at CEO's Home:

                @marcinozga said in New ISP Issues at CEO's Home:

                And can't your CEO get Verizon or whoever is in the area to run fiber to his house? Judging by the size of the house it looks like he could afford that.

                Sure it might only cost a few hundred thousand. . .

                I wonder how much of company resources he is using by having his IT people constantly at his house?

                garak0410G 1 Reply Last reply Reply Quote 0
                • garak0410G
                  garak0410 @IRJ
                  last edited by

                  @IRJ said in New ISP Issues at CEO's Home:

                  @DustinB3403 said in New ISP Issues at CEO's Home:

                  @marcinozga said in New ISP Issues at CEO's Home:

                  And can't your CEO get Verizon or whoever is in the area to run fiber to his house? Judging by the size of the house it looks like he could afford that.

                  Sure it might only cost a few hundred thousand. . .

                  I wonder how much of company resources he is using by having his IT people constantly at his house?

                  Since I'm IT in IT, I can say I've lost about 2 days of office time by working on this and I'm behind...

                  1 Reply Last reply Reply Quote 1
                  • Emad RE
                    Emad R @garak0410
                    last edited by

                    @garak0410

                    time to find another job if you dont sort this out

                    garak0410G 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @IRJ
                      last edited by

                      @IRJ said in New ISP Issues at CEO's Home:

                      @marcinozga said in New ISP Issues at CEO's Home:

                      And can't your CEO get Verizon or whoever is in the area to run fiber to his house? Judging by the size of the house it looks like he could afford that.

                      Yeah he just needs it done right.

                      Or just move to some place practical.

                      IRJI 1 Reply Last reply Reply Quote 0
                      • IRJI
                        IRJ @scottalanmiller
                        last edited by

                        @scottalanmiller said in New ISP Issues at CEO's Home:

                        @IRJ said in New ISP Issues at CEO's Home:

                        @marcinozga said in New ISP Issues at CEO's Home:

                        And can't your CEO get Verizon or whoever is in the area to run fiber to his house? Judging by the size of the house it looks like he could afford that.

                        Yeah he just needs it done right.

                        Or just move to some place practical.

                        First world ceo problems for sure

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • F
                          flaxking
                          last edited by

                          I've been sent to the house of a former owner before, so this scenario doesn't surprise me. Sounds like it will give you some good experience anyway.

                          IRJI J 2 Replies Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @IRJ
                            last edited by

                            @IRJ said in New ISP Issues at CEO's Home:

                            @scottalanmiller said in New ISP Issues at CEO's Home:

                            @IRJ said in New ISP Issues at CEO's Home:

                            @marcinozga said in New ISP Issues at CEO's Home:

                            And can't your CEO get Verizon or whoever is in the area to run fiber to his house? Judging by the size of the house it looks like he could afford that.

                            Yeah he just needs it done right.

                            Or just move to some place practical.

                            First world ceo problems for sure

                            Yeah, having lived in the third world, I never run into these issues!

                            1 Reply Last reply Reply Quote 0
                            • IRJI
                              IRJ @flaxking
                              last edited by

                              @flaxking said in New ISP Issues at CEO's Home:

                              I've been sent to the house of a former owner before, so this scenario doesn't surprise me. Sounds like it will give you some good experience anyway.

                              Experience for what? No business does stuff like this? They dont put a new facility in a location without wired internet access. It just isnt done.

                              F wrx7mW scottalanmillerS 3 Replies Last reply Reply Quote 0
                              • garak0410G
                                garak0410 @Emad R
                                last edited by

                                @Emad-R said in New ISP Issues at CEO's Home:

                                @garak0410

                                time to find another job if you dont sort this out

                                Oh I will...he can always go back to CenturyLink's 1.5 speed...at least it was consistent...

                                1 Reply Last reply Reply Quote 0
                                • F
                                  flaxking @IRJ
                                  last edited by

                                  @IRJ said in New ISP Issues at CEO's Home:

                                  @flaxking said in New ISP Issues at CEO's Home:

                                  I've been sent to the house of a former owner before, so this scenario doesn't surprise me. Sounds like it will give you some good experience anyway.

                                  Experience for what? No business does stuff like this? They dont put a new facility in a location without wired internet access. It just isnt done.

                                  I was referring to standard networking experience. But I guess Canada has third world internet access compared to the US, because there are lots of businesses running with wireless internet, and the percent can be high depending on the industry.

                                  scottalanmillerS notverypunnyN 2 Replies Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @flaxking
                                    last edited by

                                    @flaxking said in New ISP Issues at CEO's Home:

                                    @IRJ said in New ISP Issues at CEO's Home:

                                    @flaxking said in New ISP Issues at CEO's Home:

                                    I've been sent to the house of a former owner before, so this scenario doesn't surprise me. Sounds like it will give you some good experience anyway.

                                    Experience for what? No business does stuff like this? They dont put a new facility in a location without wired internet access. It just isnt done.

                                    I was referring to standard networking experience. But I guess Canada has third world internet access compared to the US, because there are lots of businesses running with wireless internet, and the percent can be high depending on the industry.

                                    The US is often third world compared to... the actual third world 😉

                                    1 Reply Last reply Reply Quote 0
                                    • wrx7mW
                                      wrx7m @IRJ
                                      last edited by wrx7m

                                      @IRJ said in New ISP Issues at CEO's Home:

                                      @flaxking said in New ISP Issues at CEO's Home:

                                      I've been sent to the house of a former owner before, so this scenario doesn't surprise me. Sounds like it will give you some good experience anyway.

                                      Experience for what? No business does stuff like this? They dont put a new facility in a location without wired internet access. It just isnt done.

                                      People do this shit, for sure. I have a cradlepoint setup at a warehouse that they signed the lease on before I could qualify access. T1 only 1K a month with 90 day build out on 3-year contract. Thus, the cradlepoint.

                                      1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @IRJ
                                        last edited by

                                        @IRJ said in New ISP Issues at CEO's Home:

                                        @flaxking said in New ISP Issues at CEO's Home:

                                        I've been sent to the house of a former owner before, so this scenario doesn't surprise me. Sounds like it will give you some good experience anyway.

                                        Experience for what? No business does stuff like this? They dont put a new facility in a location without wired internet access. It just isnt done.

                                        I bet half our large customers do this. I keep advising them that the FIRST thing you check when choosing a location is the available infrastructure. But they keep choosing places because they are cheap without checking why!!

                                        F 1 Reply Last reply Reply Quote 5
                                        • F
                                          flaxking @scottalanmiller
                                          last edited by

                                          @scottalanmiller said in New ISP Issues at CEO's Home:

                                          @IRJ said in New ISP Issues at CEO's Home:

                                          @flaxking said in New ISP Issues at CEO's Home:

                                          I've been sent to the house of a former owner before, so this scenario doesn't surprise me. Sounds like it will give you some good experience anyway.

                                          Experience for what? No business does stuff like this? They dont put a new facility in a location without wired internet access. It just isnt done.

                                          I bet half our large customers do this. I keep advising them that the FIRST thing you check when choosing a location is the available infrastructure. But they keep choosing places because they are cheap without checking why!!

                                          And around here, if there is not a local ISP, you'd be looking at 10x the price for one of the big ISPs to run fiber, if they even care enough.

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @flaxking
                                            last edited by

                                            @flaxking said in New ISP Issues at CEO's Home:

                                            @scottalanmiller said in New ISP Issues at CEO's Home:

                                            @IRJ said in New ISP Issues at CEO's Home:

                                            @flaxking said in New ISP Issues at CEO's Home:

                                            I've been sent to the house of a former owner before, so this scenario doesn't surprise me. Sounds like it will give you some good experience anyway.

                                            Experience for what? No business does stuff like this? They dont put a new facility in a location without wired internet access. It just isnt done.

                                            I bet half our large customers do this. I keep advising them that the FIRST thing you check when choosing a location is the available infrastructure. But they keep choosing places because they are cheap without checking why!!

                                            And around here, if there is not a local ISP, you'd be looking at 10x the price for one of the big ISPs to run fiber, if they even care enough.

                                            Yup, that's why it's so important to choose location wisely.

                                            You know what they say... location, location, location.

                                            1 Reply Last reply Reply Quote 1
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