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    New ISP Issues at CEO's Home

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    • M
      marcinozga
      last edited by

      And can't your CEO get Verizon or whoever is in the area to run fiber to his house? Judging by the size of the house it looks like he could afford that.

      DustinB3403D IRJI 2 Replies Last reply Reply Quote 1
      • DustinB3403D
        DustinB3403 @marcinozga
        last edited by

        @marcinozga said in New ISP Issues at CEO's Home:

        And can't your CEO get Verizon or whoever is in the area to run fiber to his house? Judging by the size of the house it looks like he could afford that.

        Sure it might only cost a few hundred thousand. . .

        garak0410G IRJI 2 Replies Last reply Reply Quote 0
        • garak0410G
          garak0410 @DustinB3403
          last edited by

          @DustinB3403 said in New ISP Issues at CEO's Home:

          @marcinozga said in New ISP Issues at CEO's Home:

          And can't your CEO get Verizon or whoever is in the area to run fiber to his house? Judging by the size of the house it looks like he could afford that.

          Sure it might only cost a few hundred thousand. . .

          I tried using our clout...all they said it "might be end of September" when they get it fixed. He couldn't wait that long...

          J 1 Reply Last reply Reply Quote 0
          • J
            JasGot @garak0410
            last edited by

            @garak0410 said in New ISP Issues at CEO's Home:

            I tried using our clout...all they said it "might be end of September" when they get it fixed. He couldn't wait that long...

            If you need it running this afternoon, any d-link or netgear router from best buy will get him online until you can get the product you want for the job.

            garak0410G 1 Reply Last reply Reply Quote 2
            • garak0410G
              garak0410 @JasGot
              last edited by

              @JasGot said in New ISP Issues at CEO's Home:

              @garak0410 said in New ISP Issues at CEO's Home:

              I tried using our clout...all they said it "might be end of September" when they get it fixed. He couldn't wait that long...

              If you need it running this afternoon, any d-link or netgear router from best buy will get him online until you can get the product you want for the job.

              Luckily, we are still running on the poor Verizon internet and he is at his beach house this weekend, so no rush for today but I did want to try to get it going. Will work on a solution now... 🙂

              1 Reply Last reply Reply Quote 0
              • garak0410G
                garak0410 @marcinozga
                last edited by

                @marcinozga said in New ISP Issues at CEO's Home:

                You need a router between ViaSat modem and switch. From your description it looks like Pepwave is a router/modem, but I'd get dedicated router, Ubiquiti has many options.

                So in theory, could I not pull the SIM card out of the Pepwave, bring in the ViaSat connection, route in the PepWave and then send back to the main switches? Wasn't sure if the SIM card would be a problem...I do see you can have a secondary WAN in the settings:

                viasat_02.jpg

                J 1 Reply Last reply Reply Quote 0
                • J
                  JasGot @garak0410
                  last edited by JasGot

                  @garak0410 said in New ISP Issues at CEO's Home:

                  @marcinozga said in New ISP Issues at CEO's Home:

                  You need a router between ViaSat modem and switch. From your description it looks like Pepwave is a router/modem, but I'd get dedicated router, Ubiquiti has many options.

                  So in theory, could I not pull the SIM card out of the Pepwave, bring in the ViaSat connection, route in the PepWave and then send back to the main switches? Wasn't sure if the SIM card would be a problem...I do see you can have a secondary WAN in the settings:

                  If it is capable of a physical ethernet connection on the WAN side, then perhaps. Would pepwave offer any help in using an ethernet connection for WAN access until the 4g is back online?

                  garak0410G 1 Reply Last reply Reply Quote 0
                  • garak0410G
                    garak0410 @JasGot
                    last edited by

                    @JasGot said in New ISP Issues at CEO's Home:

                    @garak0410 said in New ISP Issues at CEO's Home:

                    @marcinozga said in New ISP Issues at CEO's Home:

                    You need a router between ViaSat modem and switch. From your description it looks like Pepwave is a router/modem, but I'd get dedicated router, Ubiquiti has many options.

                    So in theory, could I not pull the SIM card out of the Pepwave, bring in the ViaSat connection, route in the PepWave and then send back to the main switches? Wasn't sure if the SIM card would be a problem...I do see you can have a secondary WAN in the settings:

                    If it is capable of a physical ethernet connection on the WAN side, then perhaps. Would pepwave offer any help in using an ethernet connection for WAN access until the 4g is back online?

                    It's worth a shot...it does have a WAN port...

                    PepWave_01.jpg

                    J 1 Reply Last reply Reply Quote 0
                    • J
                      JasGot @garak0410
                      last edited by

                      @garak0410 said in New ISP Issues at CEO's Home:

                      @JasGot said in New ISP Issues at CEO's Home:

                      @garak0410 said in New ISP Issues at CEO's Home:

                      @marcinozga said in New ISP Issues at CEO's Home:

                      You need a router between ViaSat modem and switch. From your description it looks like Pepwave is a router/modem, but I'd get dedicated router, Ubiquiti has many options.

                      So in theory, could I not pull the SIM card out of the Pepwave, bring in the ViaSat connection, route in the PepWave and then send back to the main switches? Wasn't sure if the SIM card would be a problem...I do see you can have a secondary WAN in the settings:

                      If it is capable of a physical ethernet connection on the WAN side, then perhaps. Would pepwave offer any help in using an ethernet connection for WAN access until the 4g is back online?

                      It's worth a shot...it does have a WAN port...

                      PepWave_01.jpg

                      Go for it. It can hurt..... You will need to configure that port. It looks like it can be LAN or WAN.

                      1 Reply Last reply Reply Quote 1
                      • 1
                        1337
                        last edited by 1337

                        Don't change the working config you have even if the tower is down. When it comes up you still want it working. Your CEO is likely going to want two connections in case one dies.

                        So try to see if Viasat can put the modem in bridge mode.

                        Then you need to add a router/firewall that can handle dual WAN configurations, aka redundant internet.

                        People here like edgerouter.

                        BTW, when the tower comes up you want to put the pepwave in bridge mode as well. Most devices do have a bridge mode.

                        1 Reply Last reply Reply Quote 0
                        • IRJI
                          IRJ @marcinozga
                          last edited by

                          @marcinozga said in New ISP Issues at CEO's Home:

                          And can't your CEO get Verizon or whoever is in the area to run fiber to his house? Judging by the size of the house it looks like he could afford that.

                          Yeah he just needs it done right.

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • IRJI
                            IRJ @DustinB3403
                            last edited by

                            @DustinB3403 said in New ISP Issues at CEO's Home:

                            @marcinozga said in New ISP Issues at CEO's Home:

                            And can't your CEO get Verizon or whoever is in the area to run fiber to his house? Judging by the size of the house it looks like he could afford that.

                            Sure it might only cost a few hundred thousand. . .

                            I wonder how much of company resources he is using by having his IT people constantly at his house?

                            garak0410G 1 Reply Last reply Reply Quote 0
                            • garak0410G
                              garak0410 @IRJ
                              last edited by

                              @IRJ said in New ISP Issues at CEO's Home:

                              @DustinB3403 said in New ISP Issues at CEO's Home:

                              @marcinozga said in New ISP Issues at CEO's Home:

                              And can't your CEO get Verizon or whoever is in the area to run fiber to his house? Judging by the size of the house it looks like he could afford that.

                              Sure it might only cost a few hundred thousand. . .

                              I wonder how much of company resources he is using by having his IT people constantly at his house?

                              Since I'm IT in IT, I can say I've lost about 2 days of office time by working on this and I'm behind...

                              1 Reply Last reply Reply Quote 1
                              • Emad RE
                                Emad R @garak0410
                                last edited by

                                @garak0410

                                time to find another job if you dont sort this out

                                garak0410G 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @IRJ
                                  last edited by

                                  @IRJ said in New ISP Issues at CEO's Home:

                                  @marcinozga said in New ISP Issues at CEO's Home:

                                  And can't your CEO get Verizon or whoever is in the area to run fiber to his house? Judging by the size of the house it looks like he could afford that.

                                  Yeah he just needs it done right.

                                  Or just move to some place practical.

                                  IRJI 1 Reply Last reply Reply Quote 0
                                  • IRJI
                                    IRJ @scottalanmiller
                                    last edited by

                                    @scottalanmiller said in New ISP Issues at CEO's Home:

                                    @IRJ said in New ISP Issues at CEO's Home:

                                    @marcinozga said in New ISP Issues at CEO's Home:

                                    And can't your CEO get Verizon or whoever is in the area to run fiber to his house? Judging by the size of the house it looks like he could afford that.

                                    Yeah he just needs it done right.

                                    Or just move to some place practical.

                                    First world ceo problems for sure

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • F
                                      flaxking
                                      last edited by

                                      I've been sent to the house of a former owner before, so this scenario doesn't surprise me. Sounds like it will give you some good experience anyway.

                                      IRJI J 2 Replies Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @IRJ
                                        last edited by

                                        @IRJ said in New ISP Issues at CEO's Home:

                                        @scottalanmiller said in New ISP Issues at CEO's Home:

                                        @IRJ said in New ISP Issues at CEO's Home:

                                        @marcinozga said in New ISP Issues at CEO's Home:

                                        And can't your CEO get Verizon or whoever is in the area to run fiber to his house? Judging by the size of the house it looks like he could afford that.

                                        Yeah he just needs it done right.

                                        Or just move to some place practical.

                                        First world ceo problems for sure

                                        Yeah, having lived in the third world, I never run into these issues!

                                        1 Reply Last reply Reply Quote 0
                                        • IRJI
                                          IRJ @flaxking
                                          last edited by

                                          @flaxking said in New ISP Issues at CEO's Home:

                                          I've been sent to the house of a former owner before, so this scenario doesn't surprise me. Sounds like it will give you some good experience anyway.

                                          Experience for what? No business does stuff like this? They dont put a new facility in a location without wired internet access. It just isnt done.

                                          F wrx7mW scottalanmillerS 3 Replies Last reply Reply Quote 0
                                          • garak0410G
                                            garak0410 @Emad R
                                            last edited by

                                            @Emad-R said in New ISP Issues at CEO's Home:

                                            @garak0410

                                            time to find another job if you dont sort this out

                                            Oh I will...he can always go back to CenturyLink's 1.5 speed...at least it was consistent...

                                            1 Reply Last reply Reply Quote 0
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