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    Exchange Online Migration From POP3

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    email pst exchange pop3
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    • DashrenderD
      Dashrender @JaredBusch
      last edited by

      @JaredBusch said:

      @garak0410 said:

      And it is OK to proceed with CloudFlare now or better to wait until this evening?

      If everything is imported matching the POP3 provider, I would just do it now. because it will be transparent.

      Agreed, as long as the settings are all the same, computers on the internet won't really see a difference.

      garak0410G 1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender
        last edited by

        Here's a question that will help determine if you need to do more for autodiscover to work.

        Let's assume your domain is acme.com for email

        What is your domain name inside your network?

        If your domain name is acme.com, then you will need to add a DNS entry internally to your DNS server for autodiscover just like you did at cloudflare.

        If your domain name is something like acme.local, then you need to do nothing.

        1 Reply Last reply Reply Quote 0
        • garak0410G
          garak0410 @Dashrender
          last edited by

          @Dashrender said:

          @JaredBusch said:

          @garak0410 said:

          And it is OK to proceed with CloudFlare now or better to wait until this evening?

          If everything is imported matching the POP3 provider, I would just do it now. because it will be transparent.

          Agreed, as long as the settings are all the same, computers on the internet won't really see a difference.

          I noticed CloudFlare did not bring over autoconfig and autodiscover of the POP3 provider DNS settings...will add those with my autodiscover for O365.

          garak0410G DashrenderD scottalanmillerS 3 Replies Last reply Reply Quote 0
          • garak0410G
            garak0410 @garak0410
            last edited by garak0410

            @garak0410 said:

            @Dashrender said:

            @JaredBusch said:

            @garak0410 said:

            And it is OK to proceed with CloudFlare now or better to wait until this evening?

            If everything is imported matching the POP3 provider, I would just do it now. because it will be transparent.

            Agreed, as long as the settings are all the same, computers on the internet won't really see a difference.

            I noticed CloudFlare did not bring over autoconfig and autodiscover of the POP3 provider DNS settings...will add those with my autodiscover for O365.

            Hit a snag...when adding the O365 autodiscover, it gave me this message:

            You cannot add a CNAME record when there is already an A, AAAA, or CNAME record with the same 'name' value

            The original autodiscover is an "A"...

            DashrenderD 1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @garak0410
              last edited by

              @garak0410 said:

              I noticed CloudFlare did not bring over autoconfig and autodiscover of the POP3 provider DNS settings...will add those with my autodiscover for O365.

              How long ago did you add them? Assuming there is a poll feature in cloudflare so you can repoll the old DNS hosts, that should pull them, but personally, I'd simply open two windows side by side and compare, any that are missing, just add to cloudflare manually.

              1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @garak0410
                last edited by

                @garak0410 said:

                Hit a snag...when adding the O365 autodiscover, it gave me this message:

                You cannot add a CNAME record when there is already an A, AAAA, or CNAME record with the same 'name' value

                The original autodiscover is an "A"...

                So it is there. perhaps on a different page.

                garak0410G 1 Reply Last reply Reply Quote 0
                • garak0410G
                  garak0410 @Dashrender
                  last edited by garak0410

                  @Dashrender said:

                  @garak0410 said:

                  Hit a snag...when adding the O365 autodiscover, it gave me this message:

                  You cannot add a CNAME record when there is already an A, AAAA, or CNAME record with the same 'name' value

                  The original autodiscover is an "A"...

                  So it is there. perhaps on a different page.

                  I had to manually enter the autodiscover info from the existing POP3 provider into CloudFlare because it didn't carry over...did that...went to add the O365 AutoDiscover info and that's when I got the error...

                  And both were entered autodiscover.domainname.com

                  garak0410G 1 Reply Last reply Reply Quote 0
                  • garak0410G
                    garak0410 @garak0410
                    last edited by

                    @Dashrender

                    Wondering if I should make the name autodiscover.outlook.com as well as the value, since I already have that autodiscover....or will that not work?

                    DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 0
                    • garak0410G
                      garak0410
                      last edited by

                      I've made the move to CloudFlare...just going to have to fix this autodiscover problem with O365

                      1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @garak0410
                        last edited by

                        @garak0410 said:

                        @Dashrender

                        Wondering if I should make the name autodiscover.outlook.com as well as the value, since I already have that autodiscover....or will that not work?

                        This won't work.
                        When you configure Outlook it takes your domain name for example [email protected] and looks for a DNS entry at autodiscover.acme.com

                        1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender
                          last edited by Dashrender

                          @garak0410 said:

                          I had to manually enter the autodiscover info from the existing POP3 provider into CloudFlare because it didn't carry over...did that...went to add the O365 AutoDiscover info and that's when I got the error...

                          And both were entered autodiscover.domainname.com

                          OK hold on a second.. was there an autodiscover record in your old POP3 CP? was it something like A record Autodiscover xxx.xxx.xxx.xxx?

                          If so, you can't have two records with the same name. That old autodiscover record points to your old POP3 setup... You'll need to delete that record and create a new CNAME pointing to the one provided by O365.

                          This shouldn't affect anything because the clients that need to talk to the old POP3 are already configured to connect to it (though I suppose that for some craziness, they could be trying to pickup mail from autodiscover.acme.com, and if that's the case, you will break receipt of new mail from the POP3 provider).

                          Please confirm this by looking at the settings in one of your preconfigured Outlook clients.. what is the server name for POP3 and SMTP, make sure it's not autodiscover.somethingorother.com

                          garak0410G 2 Replies Last reply Reply Quote 1
                          • garak0410G
                            garak0410 @Dashrender
                            last edited by garak0410

                            @Dashrender said:

                            @garak0410 said:

                            I had to manually enter the autodiscover info from the existing POP3 provider into CloudFlare because it didn't carry over...did that...went to add the O365 AutoDiscover info and that's when I got the error...

                            And both were entered autodiscover.domainname.com

                            OK hold on a second.. was there an autodiscover record in your old POP3 CP? was it something like A record Autodiscover xxx.xxx.xxx.xxx?

                            If so, you can't have two records with the same name. That old autodiscover record points to your old POP3 setup... You'll need to delete that record and create a new CNAME pointing to the one provided by O365.

                            Correct...I brought over the old Autodiscover pointing to POP3...so it is safe to delete, add O365 and we can still receive POP3? And thanks for the patience...would rather be safe....

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • garak0410G
                              garak0410 @Dashrender
                              last edited by

                              @Dashrender said:

                              @garak0410 said:

                              I had to manually enter the autodiscover info from the existing POP3 provider into CloudFlare because it didn't carry over...did that...went to add the O365 AutoDiscover info and that's when I got the error...

                              And both were entered autodiscover.domainname.com

                              OK hold on a second.. was there an autodiscover record in your old POP3 CP? was it something like A record Autodiscover xxx.xxx.xxx.xxx?

                              If so, you can't have two records with the same name. That old autodiscover record points to your old POP3 setup... You'll need to delete that record and create a new CNAME pointing to the one provided by O365.

                              This shouldn't affect anything because the clients that need to talk to the old POP3 are already configured to connect to it (though I suppose that for some craziness, they could be trying to pickup mail from autodiscover.acme.com, and if that's the case, you will break receipt of new mail from the POP3 provider).

                              Please confirm this by looking at the settings in one of your preconfigured Outlook clients.. what is the server name for POP3 and SMTP, make sure it's not autodiscover.somethingorother.com

                              They are all pointing to mail.domainname.com...so should be safe to delete and add the O365 autodiscover... 🙂

                              1 Reply Last reply Reply Quote 0
                              • garak0410G
                                garak0410
                                last edited by

                                What is interesting now, is after I moved to CloudFlare and added all but the MX from O365, waited 15 minutes and clicked next in O365, it said it found the info except for MX records and autodiscover. However, a check of all my O365 records now show X's, even 30 minutes later...wonder why I found it at first (after 15 mins) but not now...

                                1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender
                                  last edited by

                                  From your test machine, open a command prompt and type ping autodiscover.xyz.com does it resolve to outlook.xyz.com and then an IP?

                                  garak0410G 1 Reply Last reply Reply Quote 0
                                  • garak0410G
                                    garak0410 @Dashrender
                                    last edited by

                                    @Dashrender said:

                                    From your test machine, open a command prompt and type ping autodiscover.xyz.com does it resolve to outlook.xyz.com and then an IP?

                                    Still points to the POP3...assuming it is still propagating...though I thought the SRV records would be updated by now... 😞

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @Dashrender
                                      last edited by

                                      @Dashrender said:

                                      @scottalanmiller said:

                                      As always I highly recommend that DNS not be tied to a Registrar. The system is designed to protect you and putting the two together eliminates a critical separation of duties.

                                      Given that better DNS providers are free, why use the registrar?

                                      My recommendation is CloudFlare.

                                      I'm only working toward moving DNS back to his registrar for simplicity - I do understand your point on the separation.

                                      No simpler. More complex most likely. CloudFlare is so easy and has such a nice interface.

                                      1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @garak0410
                                        last edited by

                                        @garak0410 said:

                                        @Dashrender said:

                                        @JaredBusch said:

                                        @garak0410 said:

                                        And it is OK to proceed with CloudFlare now or better to wait until this evening?

                                        If everything is imported matching the POP3 provider, I would just do it now. because it will be transparent.

                                        Agreed, as long as the settings are all the same, computers on the internet won't really see a difference.

                                        I noticed CloudFlare did not bring over autoconfig and autodiscover of the POP3 provider DNS settings...will add those with my autodiscover for O365.

                                        DNS can't be completely auto-discovered. Always some manual bits unless you have nothing but email and www records.

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @garak0410
                                          last edited by

                                          @garak0410 said:

                                          @Dashrender

                                          Wondering if I should make the name autodiscover.outlook.com as well as the value, since I already have that autodiscover....or will that not work?

                                          Only use the identical entry to what Microsoft provides.

                                          1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @garak0410
                                            last edited by

                                            @garak0410 said:

                                            @Dashrender said:

                                            @garak0410 said:

                                            I had to manually enter the autodiscover info from the existing POP3 provider into CloudFlare because it didn't carry over...did that...went to add the O365 AutoDiscover info and that's when I got the error...

                                            And both were entered autodiscover.domainname.com

                                            OK hold on a second.. was there an autodiscover record in your old POP3 CP? was it something like A record Autodiscover xxx.xxx.xxx.xxx?

                                            If so, you can't have two records with the same name. That old autodiscover record points to your old POP3 setup... You'll need to delete that record and create a new CNAME pointing to the one provided by O365.

                                            Correct...I brought over the old Autodiscover pointing to POP3...so it is safe to delete, add O365 and we can still receive POP3? And thanks for the patience...would rather be safe....

                                            Yes. Necessary to delete the old, incorrect records.

                                            1 Reply Last reply Reply Quote 0
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