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    MSP Helpdesk Options

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    msp helpdesk
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    • scottalanmillerS
      scottalanmiller @kamidon
      last edited by

      @kamidon said in MSP Helpdesk Options:

      I've used Spiceworks and then Zendesk.

      I LOVE Zendesk.
      It's simple, well priced, and very fast!
      Survey system, reporting, customization available, etc etc

      These guys just spammed me through LinkedIn paying to send me a spam conversation. So they are out of the question now. That's totally not okay behaviour, that's what those Indian offshore "hire an app developer" businesses do.

      V 1 Reply Last reply Reply Quote 0
      • V
        VoIP_n00b @scottalanmiller
        last edited by

        @scottalanmiller please post screenshots

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @VoIP_n00b
          last edited by

          @VoIP_n00b said in MSP Helpdesk Options:

          @scottalanmiller please post screenshots

          Oh sorry, I reported them as spam and it auto-deletes to hide LinkedIn's shame.

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            Oh, found it in spam...

            Screenshot from 2019-10-22 11-42-07.png

            DustinB3403D 1 Reply Last reply Reply Quote 0
            • DustinB3403D
              DustinB3403 @scottalanmiller
              last edited by

              @scottalanmiller This was reoccurring or happened once?

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller
                last edited by

                He's not in my contacts. But paid to get the message to me which is crazy annoying.

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @DustinB3403
                  last edited by

                  @DustinB3403 said in MSP Helpdesk Options:

                  @scottalanmiller This was reoccurring or happened once?

                  once, but he isn't a contact or asking for a contact. Just blind spam.

                  DustinB3403D 1 Reply Last reply Reply Quote 0
                  • DustinB3403D
                    DustinB3403 @scottalanmiller
                    last edited by

                    @scottalanmiller said in MSP Helpdesk Options:

                    once, but he isn't a contact or asking for a contact. Just blind spam.

                    I didn't think random people could just message you, outside of the "<so and so> wants to connect" messages.

                    scottalanmillerS dbeatoD 2 Replies Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @DustinB3403
                      last edited by

                      @DustinB3403 said in MSP Helpdesk Options:

                      @scottalanmiller said in MSP Helpdesk Options:

                      once, but he isn't a contact or asking for a contact. Just blind spam.

                      I didn't think random people could just message you, outside of the "<so and so> wants to connect" messages.

                      Yeah, they can. They literally get to pay LinkedIn to bypass the spam blockers. LinkedIn does tell you that they've done it, so you know that it's spam, but it still goes to your inbox and is spam. That you can pay to guarantee spam delivery is just pure evil. No good company would ever do this.

                      V 2 Replies Last reply Reply Quote 0
                      • dbeatoD
                        dbeato @DustinB3403
                        last edited by

                        @DustinB3403 said in MSP Helpdesk Options:

                        @scottalanmiller said in MSP Helpdesk Options:

                        once, but he isn't a contact or asking for a contact. Just blind spam.

                        I didn't think random people could just message you, outside of the "<so and so> wants to connect" messages.

                        @DustinB3403 said in MSP Helpdesk Options:

                        @scottalanmiller said in MSP Helpdesk Options:

                        once, but he isn't a contact or asking for a contact. Just blind spam.

                        I didn't think random people could just message you, outside of the "<so and so> wants to connect" messages.

                        Yeah it is pretty bad.

                        1 Reply Last reply Reply Quote 0
                        • V
                          VoIP_n00b @scottalanmiller
                          last edited by

                          @scottalanmiller said in MSP Helpdesk Options:

                          They literally get to pay LinkedIn to bypass the spam blockersmessage people who aren't connected to.

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • V
                            VoIP_n00b @scottalanmiller
                            last edited by

                            @scottalanmiller said in MSP Helpdesk Options:

                            That you can pay to guarantee spam delivery is just pure evil. No good company would ever do this.

                            Microsoft is super shady

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @VoIP_n00b
                              last edited by

                              @VoIP_n00b said in MSP Helpdesk Options:

                              @scottalanmiller said in MSP Helpdesk Options:

                              That you can pay to guarantee spam delivery is just pure evil. No good company would ever do this.

                              Microsoft is super shady

                              Especially in their LI division.

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @VoIP_n00b
                                last edited by

                                @VoIP_n00b said in MSP Helpdesk Options:

                                @scottalanmiller said in MSP Helpdesk Options:

                                They literally get to pay LinkedIn to bypass the spam blockersmessage people who aren't connected to.

                                One and the same. They have a spam white list that you can pay to get around.

                                1 Reply Last reply Reply Quote 0
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