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    Mouse pointer periodically freeze in place

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    • ObsolesceO
      Obsolesce
      last edited by

      Quite frequently, my mouse pointer stops or freezes for a second, then continues.

      I could be moving my pointer across the screen, then it freezes in place for a second, and continues on as if it didn't happen. It's very annoying, and I can't seem to figure out how to fix it. It's just the typical wired USB logitech mouse. I think it happens when using the trackpad too.

      Any ideas?

      pmonchoP 1 Reply Last reply Reply Quote 0
      • gjacobseG
        gjacobse
        last edited by

        Optical or (gasp) roller ball?

        Could be lint or dirt.

        Could be you need to update / refresh the driver or roll it back.

        ObsolesceO 1 Reply Last reply Reply Quote 0
        • pmonchoP
          pmoncho @Obsolesce
          last edited by

          @Obsolesce said in Mouse pointer periodically freeze in place:

          Quite frequently, my mouse pointer stops or freezes for a second, then continues.

          I could be moving my pointer across the screen, then it freezes in place for a second, and continues on as if it didn't happen. It's very annoying, and I can't seem to figure out how to fix it. It's just the typical wired USB logitech mouse. I think it happens when using the trackpad too.

          Any ideas?

          Wish I had a solution but I have had this same issue for years and have yet to find one. Tried only MS drivers, newest manufacturer drivers, and OS reloads. Some say it has to do with USB drives/drivers but no luck there either.

          1 Reply Last reply Reply Quote 0
          • DustinB3403D
            DustinB3403
            last edited by

            I've noticed this on Windows 10 as well, hasn't occurred on any of my other equipment.

            1 Reply Last reply Reply Quote 0
            • S
              srsmith
              last edited by

              We had a user yesterday that had a similar issue with a wired optical mouse. Mouse would occasionally move extremely slowly and right click menus would take 10 seconds or so to show up. I had them try a different mouse and the problem immediately went away.

              ObsolesceO 1 Reply Last reply Reply Quote 0
              • ObsolesceO
                Obsolesce @gjacobse
                last edited by

                @gjacobse said in Mouse pointer periodically freeze in place:

                roller ball?
                Could be lint or dirt.

                Do they even make those anymore?

                1 Reply Last reply Reply Quote 0
                • ObsolesceO
                  Obsolesce @srsmith
                  last edited by

                  @srsmith said in Mouse pointer periodically freeze in place:

                  We had a user yesterday that had a similar issue with a wired optical mouse. Mouse would occasionally move extremely slowly and right click menus would take 10 seconds or so to show up. I had them try a different mouse and the problem immediately went away.

                  I'll see if another mouse helps tomorrow.

                  I'm waiting to see if it does it on the trackpad. i'll post back when I know.

                  1 Reply Last reply Reply Quote 0
                  • IRJI
                    IRJ
                    last edited by

                    Perhaps a guest mouse would solve the issue 😂😂😂

                    ObsolesceO wrx7mW 2 Replies Last reply Reply Quote 3
                    • ObsolesceO
                      Obsolesce @IRJ
                      last edited by

                      @IRJ said in Mouse pointer periodically freeze in place:

                      Perhaps a guest mouse would solve the issue 😂😂😂

                      Only if I stand far enough away

                      wrx7mW 1 Reply Last reply Reply Quote 3
                      • wrx7mW
                        wrx7m @IRJ
                        last edited by

                        @IRJ said in Mouse pointer periodically freeze in place:

                        Perhaps a guest mouse would solve the issue 😂😂😂

                        LMAO! I am glad my boss could provide you with some laughs.

                        1 Reply Last reply Reply Quote 0
                        • wrx7mW
                          wrx7m @Obsolesce
                          last edited by

                          @Obsolesce said in Mouse pointer periodically freeze in place:

                          @IRJ said in Mouse pointer periodically freeze in place:

                          Perhaps a guest mouse would solve the issue 😂😂😂

                          Only if I stand far enough away

                          That is what is causing the issue. Stand closer!!!

                          ObsolesceO 1 Reply Last reply Reply Quote 0
                          • ObsolesceO
                            Obsolesce @wrx7m
                            last edited by

                            @wrx7m said in Mouse pointer periodically freeze in place:

                            @Obsolesce said in Mouse pointer periodically freeze in place:

                            @IRJ said in Mouse pointer periodically freeze in place:

                            Perhaps a guest mouse would solve the issue 😂😂😂

                            Only if I stand far enough away

                            That is what is causing the issue. Stand closer!!!

                            No Wai bro, it should just work!

                            1 Reply Last reply Reply Quote 2
                            • KellyK
                              Kelly
                              last edited by

                              Do you have a cordless phone nearby? I know several wireless mice run on 2.4 GHz and can have issues with other electronics that run on the same frequency.

                              ObsolesceO 1 Reply Last reply Reply Quote 0
                              • ObsolesceO
                                Obsolesce @Kelly
                                last edited by

                                @Kelly said in Mouse pointer periodically freeze in place:

                                Do you have a cordless phone nearby? I know several wireless mice run on 2.4 GHz and can have issues with other electronics that run on the same frequency.

                                Yes, but the mouse is wired. I'll be on it a bit later and will be able to pay attention enough if the track pad does it or if just mice.

                                1 Reply Last reply Reply Quote 0
                                • black3dynamiteB
                                  black3dynamite
                                  last edited by

                                  Recent updates on your graphics card?

                                  1 Reply Last reply Reply Quote 0
                                  • dafyreD
                                    dafyre
                                    last edited by dafyre

                                    Open Task Manager and see if there are a lot of "System Interrupts" I notice my laptop will get slower than dirt when System Interrupts goes over 2 or 3 %.

                                    You can try disabling bluetooth to see if that helps as well.

                                    Edit: This usually indicates a bad driver somewhere, and it doesn't necessarily have to be the mouse or USB controller.

                                    ObsolesceO 1 Reply Last reply Reply Quote 1
                                    • ObsolesceO
                                      Obsolesce @dafyre
                                      last edited by

                                      @dafyre said in Mouse pointer periodically freeze in place:

                                      Open Task Manager and see if there are a lot of "System Interrupts"

                                      I don't see where it says that

                                      dafyreD 1 Reply Last reply Reply Quote 0
                                      • dafyreD
                                        dafyre @Obsolesce
                                        last edited by

                                        @Obsolesce said in Mouse pointer periodically freeze in place:

                                        @dafyre said in Mouse pointer periodically freeze in place:

                                        Open Task Manager and see if there are a lot of "System Interrupts"

                                        I don't see where it says that

                                        Sort everything by name in the details tab....

                                        d83df99d-5ba8-484d-b0d4-96d60b679fc2-image.png

                                        As long as System Interrupts is a low number, don't worry about it, but if it hovers around 3 or 4 % (or higher), turn off bluetooth and see if it drops.

                                        1 Reply Last reply Reply Quote 0
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