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    Mouse pointer periodically freeze in place

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    • ObsolesceO
      Obsolesce @srsmith
      last edited by

      @srsmith said in Mouse pointer periodically freeze in place:

      We had a user yesterday that had a similar issue with a wired optical mouse. Mouse would occasionally move extremely slowly and right click menus would take 10 seconds or so to show up. I had them try a different mouse and the problem immediately went away.

      I'll see if another mouse helps tomorrow.

      I'm waiting to see if it does it on the trackpad. i'll post back when I know.

      1 Reply Last reply Reply Quote 0
      • IRJI
        IRJ
        last edited by

        Perhaps a guest mouse would solve the issue 😂😂😂

        ObsolesceO wrx7mW 2 Replies Last reply Reply Quote 3
        • ObsolesceO
          Obsolesce @IRJ
          last edited by

          @IRJ said in Mouse pointer periodically freeze in place:

          Perhaps a guest mouse would solve the issue 😂😂😂

          Only if I stand far enough away

          wrx7mW 1 Reply Last reply Reply Quote 3
          • wrx7mW
            wrx7m @IRJ
            last edited by

            @IRJ said in Mouse pointer periodically freeze in place:

            Perhaps a guest mouse would solve the issue 😂😂😂

            LMAO! I am glad my boss could provide you with some laughs.

            1 Reply Last reply Reply Quote 0
            • wrx7mW
              wrx7m @Obsolesce
              last edited by

              @Obsolesce said in Mouse pointer periodically freeze in place:

              @IRJ said in Mouse pointer periodically freeze in place:

              Perhaps a guest mouse would solve the issue 😂😂😂

              Only if I stand far enough away

              That is what is causing the issue. Stand closer!!!

              ObsolesceO 1 Reply Last reply Reply Quote 0
              • ObsolesceO
                Obsolesce @wrx7m
                last edited by

                @wrx7m said in Mouse pointer periodically freeze in place:

                @Obsolesce said in Mouse pointer periodically freeze in place:

                @IRJ said in Mouse pointer periodically freeze in place:

                Perhaps a guest mouse would solve the issue 😂😂😂

                Only if I stand far enough away

                That is what is causing the issue. Stand closer!!!

                No Wai bro, it should just work!

                1 Reply Last reply Reply Quote 2
                • KellyK
                  Kelly
                  last edited by

                  Do you have a cordless phone nearby? I know several wireless mice run on 2.4 GHz and can have issues with other electronics that run on the same frequency.

                  ObsolesceO 1 Reply Last reply Reply Quote 0
                  • ObsolesceO
                    Obsolesce @Kelly
                    last edited by

                    @Kelly said in Mouse pointer periodically freeze in place:

                    Do you have a cordless phone nearby? I know several wireless mice run on 2.4 GHz and can have issues with other electronics that run on the same frequency.

                    Yes, but the mouse is wired. I'll be on it a bit later and will be able to pay attention enough if the track pad does it or if just mice.

                    1 Reply Last reply Reply Quote 0
                    • black3dynamiteB
                      black3dynamite
                      last edited by

                      Recent updates on your graphics card?

                      1 Reply Last reply Reply Quote 0
                      • dafyreD
                        dafyre
                        last edited by dafyre

                        Open Task Manager and see if there are a lot of "System Interrupts" I notice my laptop will get slower than dirt when System Interrupts goes over 2 or 3 %.

                        You can try disabling bluetooth to see if that helps as well.

                        Edit: This usually indicates a bad driver somewhere, and it doesn't necessarily have to be the mouse or USB controller.

                        ObsolesceO 1 Reply Last reply Reply Quote 1
                        • ObsolesceO
                          Obsolesce @dafyre
                          last edited by

                          @dafyre said in Mouse pointer periodically freeze in place:

                          Open Task Manager and see if there are a lot of "System Interrupts"

                          I don't see where it says that

                          dafyreD 1 Reply Last reply Reply Quote 0
                          • dafyreD
                            dafyre @Obsolesce
                            last edited by

                            @Obsolesce said in Mouse pointer periodically freeze in place:

                            @dafyre said in Mouse pointer periodically freeze in place:

                            Open Task Manager and see if there are a lot of "System Interrupts"

                            I don't see where it says that

                            Sort everything by name in the details tab....

                            d83df99d-5ba8-484d-b0d4-96d60b679fc2-image.png

                            As long as System Interrupts is a low number, don't worry about it, but if it hovers around 3 or 4 % (or higher), turn off bluetooth and see if it drops.

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