ML
    • Recent
    • Categories
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Windows 10 Defender Won't Start After Malware or Ransomware

    IT Discussion
    defender anti-virus windows windows 10 malware ransomware
    9
    35
    2.5k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • DustinB3403D
      DustinB3403
      last edited by

      I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating. . . lol.

      Also I highly recommend Cybereason RansomFree

      scottalanmillerS DanpD 2 Replies Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @DustinB3403
        last edited by

        @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

        I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating.

        No application keeps working once it has been disabled.

        DustinB3403D 1 Reply Last reply Reply Quote 0
        • DustinB3403D
          DustinB3403 @scottalanmiller
          last edited by

          @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

          @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

          I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating.

          No application keeps working once it has been disabled.

          Nothing on the computer works if Defender is disabled? I've not seen that before.

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @DustinB3403
            last edited by

            @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

            @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

            @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

            I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating.

            No application keeps working once it has been disabled.

            Nothing on the computer works if Defender is disabled? I've not seen that before.

            "Application" is the antecedent. Not "Defender."

            DashrenderD 1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @scottalanmiller
              last edited by

              @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

              @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

              @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

              @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

              I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating.

              No application keeps working once it has been disabled.

              Nothing on the computer works if Defender is disabled? I've not seen that before.

              "Application" is the antecedent. Not "Defender."

              i.e. the ransomware disabled Defender

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @Dashrender
                last edited by

                @Dashrender said in Windows 10 Defender Won't Start After Malware or Ransomware:

                @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating.

                No application keeps working once it has been disabled.

                Nothing on the computer works if Defender is disabled? I've not seen that before.

                "Application" is the antecedent. Not "Defender."

                i.e. the ransomware disabled Defender

                Or Sophos did. Hard to tell. We saw the same disablement where there was no infection.

                dbeatoD 1 Reply Last reply Reply Quote 0
                • DanpD
                  Danp @DustinB3403
                  last edited by

                  @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                  Also I highly recommend Cybereason RansomFree

                  Product is no longer developed or supported.

                  RojoLocoR 1 Reply Last reply Reply Quote 0
                  • dbeatoD
                    dbeato @scottalanmiller
                    last edited by

                    @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                    @Dashrender said in Windows 10 Defender Won't Start After Malware or Ransomware:

                    @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                    @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                    @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                    @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                    I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating.

                    No application keeps working once it has been disabled.

                    Nothing on the computer works if Defender is disabled? I've not seen that before.

                    "Application" is the antecedent. Not "Defender."

                    i.e. the ransomware disabled Defender

                    Or Sophos did. Hard to tell. We saw the same disablement where there was no infection.

                    What version of Sophos? and did it have Intercept X?

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @dbeato
                      last edited by

                      @dbeato said in Windows 10 Defender Won't Start After Malware or Ransomware:

                      @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                      @Dashrender said in Windows 10 Defender Won't Start After Malware or Ransomware:

                      @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                      @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                      @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                      @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                      I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating.

                      No application keeps working once it has been disabled.

                      Nothing on the computer works if Defender is disabled? I've not seen that before.

                      "Application" is the antecedent. Not "Defender."

                      i.e. the ransomware disabled Defender

                      Or Sophos did. Hard to tell. We saw the same disablement where there was no infection.

                      What version of Sophos? and did it have Intercept X?

                      Didn't check, but probably older. We were just removing it.

                      dbeatoD 1 Reply Last reply Reply Quote 0
                      • RojoLocoR
                        RojoLoco @Danp
                        last edited by

                        @Danp said in Windows 10 Defender Won't Start After Malware or Ransomware:

                        @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                        Also I highly recommend Cybereason RansomFree

                        Product is no longer developed or supported.

                        My installs keep getting updates... Got any confirmation of this?

                        black3dynamiteB DanpD 2 Replies Last reply Reply Quote 0
                        • black3dynamiteB
                          black3dynamite @RojoLoco
                          last edited by

                          @RojoLoco said in Windows 10 Defender Won't Start After Malware or Ransomware:

                          @Danp said in Windows 10 Defender Won't Start After Malware or Ransomware:

                          @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                          Also I highly recommend Cybereason RansomFree

                          Product is no longer developed or supported.

                          My installs keep getting updates... Got any confirmation of this?

                          https://www.cybereason.com/hubfs/ransomfree-EOL-message.pdf

                          1 Reply Last reply Reply Quote 1
                          • DanpD
                            Danp @RojoLoco
                            last edited by

                            @RojoLoco Click the link and read for yourself. Also this -- https://www.cybereason.com/hubfs/ransomfree-EOL-message.pdf

                            RojoLocoR 1 Reply Last reply Reply Quote 3
                            • dbeatoD
                              dbeato @scottalanmiller
                              last edited by

                              @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                              @dbeato said in Windows 10 Defender Won't Start After Malware or Ransomware:

                              @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                              @Dashrender said in Windows 10 Defender Won't Start After Malware or Ransomware:

                              @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                              @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                              @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                              @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                              I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating.

                              No application keeps working once it has been disabled.

                              Nothing on the computer works if Defender is disabled? I've not seen that before.

                              "Application" is the antecedent. Not "Defender."

                              i.e. the ransomware disabled Defender

                              Or Sophos did. Hard to tell. We saw the same disablement where there was no infection.

                              What version of Sophos? and did it have Intercept X?

                              Didn't check, but probably older. We were just removing it.

                              I was just asking as we use Sophos and we have seen advert some ransomware or other infections pretty much all the time. So it would be cool to know which ransomware variant was causing this.

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @dbeato
                                last edited by

                                @dbeato said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                @dbeato said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                @Dashrender said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating.

                                No application keeps working once it has been disabled.

                                Nothing on the computer works if Defender is disabled? I've not seen that before.

                                "Application" is the antecedent. Not "Defender."

                                i.e. the ransomware disabled Defender

                                Or Sophos did. Hard to tell. We saw the same disablement where there was no infection.

                                What version of Sophos? and did it have Intercept X?

                                Didn't check, but probably older. We were just removing it.

                                I was just asking as we use Sophos and we have seen advert some ransomware or other infections pretty much all the time. So it would be cool to know which ransomware variant was causing this.

                                Sophos is the primary thing causing this issue for us. It crippled Windows so that even if you removed it, other AV would keep breaking. Really makes me wary of Sophos.

                                dbeatoD 1 Reply Last reply Reply Quote 0
                                • dbeatoD
                                  dbeato @scottalanmiller
                                  last edited by

                                  @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                  @dbeato said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                  @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                  @dbeato said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                  @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                  @Dashrender said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                  @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                  @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                  @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                  @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                  I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating.

                                  No application keeps working once it has been disabled.

                                  Nothing on the computer works if Defender is disabled? I've not seen that before.

                                  "Application" is the antecedent. Not "Defender."

                                  i.e. the ransomware disabled Defender

                                  Or Sophos did. Hard to tell. We saw the same disablement where there was no infection.

                                  What version of Sophos? and did it have Intercept X?

                                  Didn't check, but probably older. We were just removing it.

                                  I was just asking as we use Sophos and we have seen advert some ransomware or other infections pretty much all the time. So it would be cool to know which ransomware variant was causing this.

                                  Sophos is the primary thing causing this issue for us. It crippled Windows so that even if you removed it, other AV would keep breaking. Really makes me wary of Sophos.

                                  There is a removal tool for this... AV are meant to not be tampered with which is probably what Sophos did. That is one thing that Sophos does, there is no way to properly uninstall it without a tamper protection password or removal.

                                  scottalanmillerS 1 Reply Last reply Reply Quote 1
                                  • scottalanmillerS
                                    scottalanmiller @dbeato
                                    last edited by

                                    @dbeato said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                    @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                    @dbeato said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                    @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                    @dbeato said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                    @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                    @Dashrender said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                    @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                    @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                    @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                    @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                    I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating.

                                    No application keeps working once it has been disabled.

                                    Nothing on the computer works if Defender is disabled? I've not seen that before.

                                    "Application" is the antecedent. Not "Defender."

                                    i.e. the ransomware disabled Defender

                                    Or Sophos did. Hard to tell. We saw the same disablement where there was no infection.

                                    What version of Sophos? and did it have Intercept X?

                                    Didn't check, but probably older. We were just removing it.

                                    I was just asking as we use Sophos and we have seen advert some ransomware or other infections pretty much all the time. So it would be cool to know which ransomware variant was causing this.

                                    Sophos is the primary thing causing this issue for us. It crippled Windows so that even if you removed it, other AV would keep breaking. Really makes me wary of Sophos.

                                    There is a removal tool for this... AV are meant to not be tampered with which is probably what Sophos did. That is one thing that Sophos does, there is no way to properly uninstall it without a tamper protection password or removal.

                                    That's how we describe ransomware!

                                    Getting Sophos to stop scanning isn't an issue, it's getting Sophos to allow legitimate scanning is the issue!

                                    dbeatoD 1 Reply Last reply Reply Quote 0
                                    • dbeatoD
                                      dbeato @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                      @dbeato said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                      @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                      @dbeato said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                      @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                      @dbeato said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                      @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                      @Dashrender said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                      @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                      @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                      @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                      @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                      I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating.

                                      No application keeps working once it has been disabled.

                                      Nothing on the computer works if Defender is disabled? I've not seen that before.

                                      "Application" is the antecedent. Not "Defender."

                                      i.e. the ransomware disabled Defender

                                      Or Sophos did. Hard to tell. We saw the same disablement where there was no infection.

                                      What version of Sophos? and did it have Intercept X?

                                      Didn't check, but probably older. We were just removing it.

                                      I was just asking as we use Sophos and we have seen advert some ransomware or other infections pretty much all the time. So it would be cool to know which ransomware variant was causing this.

                                      Sophos is the primary thing causing this issue for us. It crippled Windows so that even if you removed it, other AV would keep breaking. Really makes me wary of Sophos.

                                      There is a removal tool for this... AV are meant to not be tampered with which is probably what Sophos did. That is one thing that Sophos does, there is no way to properly uninstall it without a tamper protection password or removal.

                                      That's how we describe ransomware!

                                      Getting Sophos to stop scanning isn't an issue, it's getting Sophos to allow legitimate scanning is the issue!

                                      I can see where it resembles the behavior of a ransomware, same will be for Webroot, they are extremely hard to remove unless you go to SafeMode to remove them. That is one of the ways the combat said ransomware or Malware.

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @dbeato
                                        last edited by

                                        @dbeato said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                        @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                        @dbeato said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                        @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                        @dbeato said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                        @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                        @dbeato said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                        @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                        @Dashrender said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                        @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                        @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                        @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                        @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                        I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating.

                                        No application keeps working once it has been disabled.

                                        Nothing on the computer works if Defender is disabled? I've not seen that before.

                                        "Application" is the antecedent. Not "Defender."

                                        i.e. the ransomware disabled Defender

                                        Or Sophos did. Hard to tell. We saw the same disablement where there was no infection.

                                        What version of Sophos? and did it have Intercept X?

                                        Didn't check, but probably older. We were just removing it.

                                        I was just asking as we use Sophos and we have seen advert some ransomware or other infections pretty much all the time. So it would be cool to know which ransomware variant was causing this.

                                        Sophos is the primary thing causing this issue for us. It crippled Windows so that even if you removed it, other AV would keep breaking. Really makes me wary of Sophos.

                                        There is a removal tool for this... AV are meant to not be tampered with which is probably what Sophos did. That is one thing that Sophos does, there is no way to properly uninstall it without a tamper protection password or removal.

                                        That's how we describe ransomware!

                                        Getting Sophos to stop scanning isn't an issue, it's getting Sophos to allow legitimate scanning is the issue!

                                        I can see where it resembles the behavior of a ransomware, same will be for Webroot, they are extremely hard to remove unless you go to SafeMode to remove them. That is one of the ways the combat said ransomware or Malware.

                                        Yeah, except the Sophos got infected as one of our "ground zero" machines, and it looks like Sophos' behaviour might have been a contributing factor to the broader spread of it.

                                        dbeatoD 1 Reply Last reply Reply Quote 0
                                        • dbeatoD
                                          dbeato @scottalanmiller
                                          last edited by dbeato

                                          @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                          @dbeato said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                          @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                          @dbeato said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                          @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                          @dbeato said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                          @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                          @dbeato said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                          @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                          @Dashrender said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                          @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                          @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                          @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                          @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                          I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating.

                                          No application keeps working once it has been disabled.

                                          Nothing on the computer works if Defender is disabled? I've not seen that before.

                                          "Application" is the antecedent. Not "Defender."

                                          i.e. the ransomware disabled Defender

                                          Or Sophos did. Hard to tell. We saw the same disablement where there was no infection.

                                          What version of Sophos? and did it have Intercept X?

                                          Didn't check, but probably older. We were just removing it.

                                          I was just asking as we use Sophos and we have seen advert some ransomware or other infections pretty much all the time. So it would be cool to know which ransomware variant was causing this.

                                          Sophos is the primary thing causing this issue for us. It crippled Windows so that even if you removed it, other AV would keep breaking. Really makes me wary of Sophos.

                                          There is a removal tool for this... AV are meant to not be tampered with which is probably what Sophos did. That is one thing that Sophos does, there is no way to properly uninstall it without a tamper protection password or removal.

                                          That's how we describe ransomware!

                                          Getting Sophos to stop scanning isn't an issue, it's getting Sophos to allow legitimate scanning is the issue!

                                          I can see where it resembles the behavior of a ransomware, same will be for Webroot, they are extremely hard to remove unless you go to SafeMode to remove them. That is one of the ways the combat said ransomware or Malware.

                                          Yeah, except the Sophos got infected as one of our "ground zero" machines, and it looks like Sophos' behaviour might have been a contributing factor to the broader spread of it.

                                          Okay, again this your scenario in which I don't know what is going on. It is hard to see Sophos spreading this. but maybe you mean it allowed the ransomware to be spread because it did not do anything, correct?

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @dbeato
                                            last edited by

                                            @dbeato said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                            @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                            @dbeato said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                            @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                            @dbeato said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                            @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                            @dbeato said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                            @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                            @dbeato said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                            @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                            @Dashrender said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                            @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                            @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                            @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                            @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                            I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating.

                                            No application keeps working once it has been disabled.

                                            Nothing on the computer works if Defender is disabled? I've not seen that before.

                                            "Application" is the antecedent. Not "Defender."

                                            i.e. the ransomware disabled Defender

                                            Or Sophos did. Hard to tell. We saw the same disablement where there was no infection.

                                            What version of Sophos? and did it have Intercept X?

                                            Didn't check, but probably older. We were just removing it.

                                            I was just asking as we use Sophos and we have seen advert some ransomware or other infections pretty much all the time. So it would be cool to know which ransomware variant was causing this.

                                            Sophos is the primary thing causing this issue for us. It crippled Windows so that even if you removed it, other AV would keep breaking. Really makes me wary of Sophos.

                                            There is a removal tool for this... AV are meant to not be tampered with which is probably what Sophos did. That is one thing that Sophos does, there is no way to properly uninstall it without a tamper protection password or removal.

                                            That's how we describe ransomware!

                                            Getting Sophos to stop scanning isn't an issue, it's getting Sophos to allow legitimate scanning is the issue!

                                            I can see where it resembles the behavior of a ransomware, same will be for Webroot, they are extremely hard to remove unless you go to SafeMode to remove them. That is one of the ways the combat said ransomware or Malware.

                                            Yeah, except the Sophos got infected as one of our "ground zero" machines, and it looks like Sophos' behaviour might have been a contributing factor to the broader spread of it.

                                            Okay, again this your scenario in which I don't know what is going on. It is hard to see Sophos spreading this. but maybe you mean allowed it to be spread because it did not do anything, correct?

                                            Right. It looks like because Sophos appears to have caused the legitimate antivirus to turn on, then immediately disable when the admin looked away, they thought that they were protected, but Sophos was regularly disabling the AV putting them at risk.

                                            1 Reply Last reply Reply Quote 0
                                            • 1
                                            • 2
                                            • 1 / 2
                                            • First post
                                              Last post