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    Comparing MeshCentral 2 to ScreenConnect

    IT Discussion
    remote access screenconnect meshcentral meshcentral 2 connectwise control connectwise
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Up to 0.3.3-n

      1 Reply Last reply Reply Quote 0
      • M
        MordyT
        last edited by

        Anyone here run into an issue out of the blue on day where meshcentral won't start? Running on linux.

        mesherrors.txt says

        /home/mordyt/node_modules/nedb/lib/datastore.js:77
        if (err) { throw err; }
        ^

        Error: "toString()" failed
        at stringSlice (buffer.js:560:43)
        at Buffer.toString (buffer.js:633:10)
        at FSReqWrap.readFileAfterClose [as oncomplete] (fs.js:506:23)

        Google brings me to: https://github.com/louischatriot/nedb/issues/389

        I have like 10 PCs in MC.
        How do I save my install?

        scottalanmillerS YlianY 3 Replies Last reply Reply Quote 1
        • scottalanmillerS
          scottalanmiller @MordyT
          last edited by

          @MordyT likely this is related to a failed update. Did you update recently before this happened? Often a manual update will fix this.

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            Up to 0.3.3-q here now.

            1 Reply Last reply Reply Quote 0
            • YlianY
              Ylian @MordyT
              last edited by Ylian

              @MordyT Interesting. I have never seen this error before. Yes, it's safe to re-install, but backup "meshcentral-data" and "meshcentral-files" first. "meshcentral-data" contains the critical certificates that make your server unique. Agents will not reconnect unless you have the right certs. At any time, you can re-install your server and put the "data" and "files" folder back and restart and you should be fine. If you are using MongoDB, make sure to backup the database on a regular bases. If you are not using MongoDB, NeDB will be used and all ".db" files will be in the "meshcentral-data" folder.

              Basically, should be easy to recover. Please don't hesitate to ask if you need help.

              1 Reply Last reply Reply Quote 1
              • YlianY
                Ylian @MordyT
                last edited by

                @MordyT One more thing. If you can go in "MeshCentral-Data" and look at the size of the ".db" files... Is any of the files really big (Megabytes)? If so, what is the name of the file that is big and how big is it? With only 10 PC's, I can't expect any of the files in that folder to be of any significant size. - Thanks.

                1 Reply Last reply Reply Quote 1
                • S
                  Scott Banned
                  last edited by

                  How do you enable automatic server update?

                  For me, checking box and clicking OK to start server self update causes server to disconnect, automatically reconnect after 30 seconds or so, yet the server version remains the same.

                  To update, I must log in to server, stop MC, npm install meshcentral, and restart MC.

                  I am obviously doing it wrong.

                  scottalanmillerS 2 Replies Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @Scott
                    last edited by

                    @Scott said in Comparing MeshCentral 2 to ScreenConnect:

                    For me, checking box and clicking OK to start server self update causes server to disconnect, automatically reconnect after 30 seconds or so, yet the server version remains the same.

                    Is your server running as root? Or did you accidentally start it as a different user? It needs to be running as root to be able to update itself.

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                    • scottalanmillerS
                      scottalanmiller @Scott
                      last edited by

                      @Scott said in Comparing MeshCentral 2 to ScreenConnect:

                      How do you enable automatic server update?

                      It's in the config file, but tends to cause failures when you don't expect. We don't recommend it yet.

                      1 Reply Last reply Reply Quote 0
                      • S
                        Scott Banned
                        last edited by

                        No, not running as root. Thank you.

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @Scott
                          last edited by

                          @Scott said in Comparing MeshCentral 2 to ScreenConnect:

                          No, not running as root. Thank you.

                          That'll do it 🙂

                          1 Reply Last reply Reply Quote 0
                          • hobbit666H
                            hobbit666
                            last edited by hobbit666

                            One thing does MeshCentral have a landing page for clients to connect to? Like Screenconnect does?

                            i.e. the home page where the client can click on their session, run the program then i can connect?

                            dafyreD 1 Reply Last reply Reply Quote 0
                            • dafyreD
                              dafyre @hobbit666
                              last edited by

                              @hobbit666 said in Comparing MeshCentral 2 to ScreenConnect:

                              One thing does MeshCentral have a landing page for clients to connect to? Like Screenconnect does?

                              i.e. the home page where the client can click on their session, run the program then i can connect?

                              No. They have to download and run the agent. But you could build your own page for that and host the agent file as well.

                              scottalanmillerS 1 Reply Last reply Reply Quote 2
                              • scottalanmillerS
                                scottalanmiller @dafyre
                                last edited by

                                @dafyre said in Comparing MeshCentral 2 to ScreenConnect:

                                @hobbit666 said in Comparing MeshCentral 2 to ScreenConnect:

                                One thing does MeshCentral have a landing page for clients to connect to? Like Screenconnect does?

                                i.e. the home page where the client can click on their session, run the program then i can connect?

                                No. They have to download and run the agent. But you could build your own page for that and host the agent file as well.

                                Yeah, a few options for you that would make it work similarly.

                                1 Reply Last reply Reply Quote 1
                                • YlianY
                                  Ylian
                                  last edited by

                                  This is an interesting suggestion! Can someone send a screen shot of that this landing page look like on other products?

                                  FYI. Started work on a night-mode user interface for MeshCentral. It's in v0.3.4-b, but need to do a bunch more work to get it nice.

                                  MC2-NightMode2.png

                                  1 Reply Last reply Reply Quote 3
                                  • black3dynamiteB
                                    black3dynamite
                                    last edited by

                                    MongoDB is not available in Fedora 30 repo anymore?

                                    AdamFA JaredBuschJ 2 Replies Last reply Reply Quote 0
                                    • AdamFA
                                      AdamF @black3dynamite
                                      last edited by

                                      @black3dynamite said in Comparing MeshCentral 2 to ScreenConnect:

                                      MongoDB is not available in Fedora 30 repo anymore?

                                      @scottalanmiller was saying MongoDB just changed licensing so they pulled it from the Fedora repo.

                                      1 Reply Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch @black3dynamite
                                        last edited by

                                        @black3dynamite said in Comparing MeshCentral 2 to ScreenConnect:

                                        MongoDB is not available in Fedora 30 repo anymore?

                                        The MeshCentral guide Specifically says to use the mongo specific repo. I linked that in my Fedora guide the other day.

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          Scott Banned
                                          last edited by

                                          I'm using the Vultr instance with 1GB RAM and 25GB SSD, with Ubuntu 18.10 and with only 8 agent sessions connected, RAM usage is at 62 Mb free, 983 Mb total.

                                          Is this normal?

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @Scott
                                            last edited by

                                            @Scott said in Comparing MeshCentral 2 to ScreenConnect:

                                            I'm using the Vultr instance with 1GB RAM and 25GB SSD, with Ubuntu 18.10 and with only 8 agent sessions connected, RAM usage is at 62 Mb free, 983 Mb total.

                                            Is this normal?

                                            Yup, that's normal. Agents really use just about no RAM. Doesn't change as you go to hundreds of agents. At least not for us.

                                            1 Reply Last reply Reply Quote 0
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