Comparing MeshCentral 2 to ScreenConnect

scottalanmiller

@gjacobse said in Comparing MeshCentral 2 to ScreenConnect:

Chat:

There doesn't seem to be a chat feature. At least at the moment. but I have only looked at the system like ten minutes.

There is, we have a bug report open about it. Causes some issues with some clients.

Romo

@gjacobse said in Comparing MeshCentral 2 to ScreenConnect:

Chat:

There doesn't seem to be a chat feature. At least at the moment. but I have only looked at the system like ten minutes.

There is not like screen connect that a small chat window pops up, rather it tries to open a webpage with the chat url.

Romo

@scottalanmiller said in Comparing MeshCentral 2 to ScreenConnect:

@gjacobse said in Comparing MeshCentral 2 to ScreenConnect:

Chat:

There doesn't seem to be a chat feature. At least at the moment. but I have only looked at the system like ten minutes.

There is, we have a bug report open about it. Causes some issues with some clients.

It not actually the chat, we didn't use the chat on many of the machines that had the popup.

scottalanmiller

@Romo said in Comparing MeshCentral 2 to ScreenConnect:

@scottalanmiller said in Comparing MeshCentral 2 to ScreenConnect:

@gjacobse said in Comparing MeshCentral 2 to ScreenConnect:

Chat:

There doesn't seem to be a chat feature. At least at the moment. but I have only looked at the system like ten minutes.

There is, we have a bug report open about it. Causes some issues with some clients.

It not actually the chat, we didn't use the chat on many of the machines that had the popup.

I'm wondering if I had tried to test it during the install last night but it only alerted today.

Romo

@scottalanmiller said in Comparing MeshCentral 2 to ScreenConnect:

@Romo said in Comparing MeshCentral 2 to ScreenConnect:

@scottalanmiller said in Comparing MeshCentral 2 to ScreenConnect:

@gjacobse said in Comparing MeshCentral 2 to ScreenConnect:

Chat:

There doesn't seem to be a chat feature. At least at the moment. but I have only looked at the system like ten minutes.

There is, we have a bug report open about it. Causes some issues with some clients.

It not actually the chat, we didn't use the chat on many of the machines that had the popup.

I'm wondering if I had tried to test it during the install last night but it only alerted today.

It could be but again not the cause, Ylian also mentioned he started seeing the popup yesterday. So probably something on the new builds triggers it.

wrx7m

Just to confirm. I know for a fact that SC does allow remote control of Samsung devices. I have played with it. Also, teamviewer has an app that allows you to do the same; generate the code on the device and enter it into the controller side.

Ylian

@Romo Just fixed Win7 "Interactive Services Detection" bug in MeshCentral v0.2.5-b. If it happens again, let me know.

scottalanmiller

@Ylian said in Comparing MeshCentral 2 to ScreenConnect:

@Romo Just fixed Win7 "Interactive Services Detection" bug in MeshCentral v0.2.5-b. If it happens again, let me know.

Updating now

black3dynamite

Getting a hang with configuring the config.json file. I've only done two settings right now.
mongodb without authentication and smtp.

Edit: This is what I have in my config.json file so far.
I still can't reset account or verify email even though I get this message after start MeshCentral
SMTP mail server smtp.gmail.com working as expected.

{
    "settings": {
        "mongodb": "mongodb://127.0.0.1:27017/meshcentral",
        "mongodbcol": "meshcentral"
    },
    "domains": {
        "": {
            "title": "My MeshCentral",
            "title2": "mc01",
            "userQuota": 1048576,
            "meshQuota": 248576,
            "newAccounts": 0
        }
    },
    "smtp": {
        "host": "smtp.gmail.com",
        "port": 587,
        "from": "[email protected]",
        "user": "[email protected]",
        "pass": "password",
        "tls": false
    }
}

Dashrender

@black3dynamite said in Comparing MeshCentral 2 to ScreenConnect:

Getting a hang with configuring the config.json file. I've only done two settings right now.
mongodb without authentication and smtp.

Edit: This is what I have in my config.json file so far.
I still can't reset account or verify email even though I get this message after start MeshCentral
SMTP mail server smtp.gmail.com working as expected.
{
    "settings": {
        "mongodb": "mongodb://127.0.0.1:27017/meshcentral",
        "mongodbcol": "meshcentral"
    },
    "domains": {
        "": {
            "title": "My MeshCentral",
            "title2": "mc01",
            "userQuota": 1048576,
            "meshQuota": 248576,
            "newAccounts": 0
        }
    },
    "smtp": {
        "host": "smtp.gmail.com",
        "port": 587,
        "from": "[email protected]",
        "user": "[email protected]",
        "pass": "password",
        "tls": false
    }
}

Why is TLS set to false? Does google's email servers require a trusted cert on your side to accept TLS traffic?

JaredBusch

@Dashrender said in Comparing MeshCentral 2 to ScreenConnect:

@black3dynamite said in Comparing MeshCentral 2 to ScreenConnect:
Getting a hang with configuring the config.json file. I've only done two settings right now.
mongodb without authentication and smtp.

Edit: This is what I have in my config.json file so far.
I still can't reset account or verify email even though I get this message after start MeshCentral
SMTP mail server smtp.gmail.com working as expected.
{
    "settings": {
        "mongodb": "mongodb://127.0.0.1:27017/meshcentral",
        "mongodbcol": "meshcentral"
    },
    "domains": {
        "": {
            "title": "My MeshCentral",
            "title2": "mc01",
            "userQuota": 1048576,
            "meshQuota": 248576,
            "newAccounts": 0
        }
    },
    "smtp": {
        "host": "smtp.gmail.com",
        "port": 587,
        "from": "[email protected]",
        "user": "[email protected]",
        "pass": "password",
        "tls": false
    }
}
Why is TLS set to false? Does google's email servers require a trusted cert on your side to accept TLS traffic?

Thyat's the first thing that jumped at me also.

scottalanmiller

My new morning ritual, seeing if I have a MeshCentral update to deploy They seem to come out about every three hours during the production day.

pmoncho

@scottalanmiller said in Comparing MeshCentral 2 to ScreenConnect:

My new morning ritual, seeing if I have a MeshCentral update to deploy They seem to come out about every three hours during the production day.

I think you brought that on yourself!

black3dynamite

@Dashrender When I start up meshcentral, I get the message that the SMTP mail server smtp.gmail.com failed instead of it saying SMTP mail server smtp.gmail.com working as expected. when set to true. Either way I haven't seen any verified or reset account emails still. I even tried using my postfix server with only the host, port and from configured and it still not working for me.

Dashrender

@black3dynamite said in Comparing MeshCentral 2 to ScreenConnect:

@Dashrender When I start up meshcentral, I get the message that the SMTP mail server smtp.gmail.com failed instead of it saying SMTP mail server smtp.gmail.com working as expected. when set to true. Either way I haven't seen any verified or reset account emails still. I even tried using my postfix server with only the host, port and from configured and it still not working for me.

So the google logs even show an attempt to send you messages?

Ylian

Just published MeshCentral v0.2.5-d where you can re-brand the top bar with your company logo. Personally, I would start with the "logoback.png" file in the "node_modules/meshcentral/public/images" and add your logo to it. Instruction are in section 19 of the new v0.1.9 User's Guide. Enjoy!

Ylian

@black3dynamite For SMTP setup, does your server show the "Invite" link as shown in red below? Also, can you go in the "My Server" tab, click on "Show server error log" and report back if you see anything in that log? - Thanks.

black3dynamite

@Ylian said in Comparing MeshCentral 2 to ScreenConnect:

@black3dynamite For SMTP setup, does your server show the "Invite" link as shown in red below? Also, can you go in the "My Server" tab, click on "Show server error log" and report back if you see anything in that log? - Thanks.

I only see Add Agent link and no error log.

scottalanmiller

@Ylian Awesome, I'll go update!

scottalanmiller

@Ylian Issue submitted for typos in the guide that have a path wrong for script install.