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    Webroot Agent Removal

    Scheduled Pinned Locked Moved IT Discussion
    webroot
    11 Posts 6 Posters 2.1k Views
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    • JaredBuschJ
      JaredBusch
      last edited by

      I've never had to do that yet.

      scottalanmillerS 1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller @JaredBusch
        last edited by

        @JaredBusch said in Webroot Agent Removal:

        I've never had to do that yet.

        We've got tons that won't uninstall from the console 😞

        BRRABillB 1 Reply Last reply Reply Quote 0
        • black3dynamiteB
          black3dynamite
          last edited by

          Damn, I remembered having to do something similar with Sophos years ago. One of Windows updates messed it up?

          scottalanmillerS dbeatoD 2 Replies Last reply Reply Quote 1
          • scottalanmillerS
            scottalanmiller @black3dynamite
            last edited by

            @black3dynamite said in Webroot Agent Removal:

            Damn, I remembered having to do something similar with Sophos years ago. One of Windows updates messed it up?

            Who knows, this is accounts retiring so who knows if the issue was there yesterday, or a year ago, or whatever. Doing MQ cleanup.

            dbeatoD 1 Reply Last reply Reply Quote 0
            • BRRABillB
              BRRABill @scottalanmiller
              last edited by

              @scottalanmiller said in Webroot Agent Removal:

              @JaredBusch said in Webroot Agent Removal:

              I've never had to do that yet.

              We've got tons that won't uninstall from the console 😞

              Are you sure it isn't uninstalling?

              I seem to remember doing it from the Add/Remove, and it looked like (from the message) it wasn't working, but it really was.

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @BRRABill
                last edited by

                @BRRABill said in Webroot Agent Removal:

                @scottalanmiller said in Webroot Agent Removal:

                @JaredBusch said in Webroot Agent Removal:

                I've never had to do that yet.

                We've got tons that won't uninstall from the console 😞

                Are you sure it isn't uninstalling?

                Ex-client complaining that they can't get rid of it. That's all that I know. I have no visibility.

                1 Reply Last reply Reply Quote 0
                • dbeatoD
                  dbeato @scottalanmiller
                  last edited by

                  @scottalanmiller said in Webroot Agent Removal:

                  @black3dynamite said in Webroot Agent Removal:

                  Damn, I remembered having to do something similar with Sophos years ago. One of Windows updates messed it up?

                  Who knows, this is accounts retiring so who knows if the issue was there yesterday, or a year ago, or whatever. Doing MQ cleanup.

                  Usually happens when Webroot hasn't communicated with the agent in a long time, doubt this is the case here.

                  1 Reply Last reply Reply Quote 0
                  • dbeatoD
                    dbeato @black3dynamite
                    last edited by

                    @black3dynamite said in Webroot Agent Removal:

                    Damn, I remembered having to do something similar with Sophos years ago. One of Windows updates messed it up?

                    This is what I used for Sophos Removal
                    https://community.sophos.com/kb/en-us/122126

                    black3dynamiteB 1 Reply Last reply Reply Quote 1
                    • black3dynamiteB
                      black3dynamite @dbeato
                      last edited by

                      @dbeato said in Webroot Agent Removal:

                      @black3dynamite said in Webroot Agent Removal:

                      Damn, I remembered having to do something similar with Sophos years ago. One of Windows updates messed it up?

                      This is what I used for Sophos Removal
                      https://community.sophos.com/kb/en-us/122126

                      Thanks, that’s good to know.

                      1 Reply Last reply Reply Quote 0
                      • WLS-ITGuyW
                        WLS-ITGuy
                        last edited by

                        I just switched to Webroot and installed it on a server. Webroot was blocking a program from running so I uninstalled it from the console but it didn't remove the webroot agent until I rebooted.

                        1 Reply Last reply Reply Quote 0
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