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    GDPR Requiring Centralized Password Management

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    • scottalanmillerS
      scottalanmiller
      last edited by

      @stuartjordan said in Handling DNS in a Single Active Directory Domain Controller Environment:

      How passwords are stored and reset is a critical aspect of GDPR compliance. Clients and staff members may legitimately forget or need to reset passwords for a number of reasons. GDPR requirements mean that companies must be able to demonstrate that their password reset processes and procedures are secure. Systems must be in place, for example, to prevent help desk employees that may be involved in resets from directly accessing passwords.

      Workgroups handle that flawlessly, though. No reason there to consider AD, for that purpose.

      CloudKnightC 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        AD is not a security mechanism, it actually puts security at more risk by aggregating and copying credentials where they don't need to be. AD is very secure, but it is not as secure as simply skipping AD. If the GDPR is about security, AD isn't the path to that. And essentially no feature of AD, in regards to passwords, is unique to centralized password storage. Anything you can do with passwords with AD, you can do in workgrounds without AD. AD may or may not be more convenient, but that's what AD is really about, making things easier for people wanting an out of the box first party solution without using third party tools or PowerShell.

        1 Reply Last reply Reply Quote 1
        • CloudKnightC
          CloudKnight @scottalanmiller
          last edited by

          @scottalanmiller Could you give me an example of how you would change the local admin password on each machine if this password was compromised? or if a new person has started as needs to use multiple machines? are you going to go round to each machine and create this local account?

          scottalanmillerS 2 Replies Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @CloudKnight
            last edited by

            @stuartjordan said in GDPR Requiring Centralized Password Management:

            @scottalanmiller Could you give me an example of how you would change the local admin password on each machine if this password was compromised?

            We do this today. RMM tools handle this, for example. As do remote control.

            In our case, for most customers, we handle this with ScreenConnect. We can reset using the "net user" command.

            If you use DevOps tools like Ansible, Chef, or SaltStack you get the same kind of capabilities, either through remote commands or by state updates. We do this for some machines, but not as commonly as using SC.

            This is actually way better than AD, since AD breaks if you are not on the LAN. SC or Salt do not break. All solutions break if you are completely offline, but AD stops working under very normal, non-malicious conditions.

            For most of our clients, they have large numbers of users "off LAN" regularly. Like a laptop on the road. And AD alone would not satisfy GDPR, I would assume, for normal clients.

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @CloudKnight
              last edited by

              @stuartjordan said in GDPR Requiring Centralized Password Management:

              or if a new person has started as needs to use multiple machines? are you going to go round to each machine and create this local account?

              We could, but that would not be practical. And it would not work in a "compromised" condition where GDPR would be concerned. If everything is working "perfectly", then sure, manually logging into a machine and doing it would be functional, just silly. But when compromised, we might not have a password to use to log in any longer.

              This is actually another time where I like AD less. With AD, it is faster, easier and more obvious how to block the system from fixing a compromised password. With an agent based state system, you can still stop it, but you have to research how it is being done and do something specific to that technology. It's another step that takes another minute, that might be enough time to stop the hack.

              1 Reply Last reply Reply Quote 0
              • C
                Carnival Boy
                last edited by

                I don't understand what user/password management has to do with GDPR. My understanding of GDPR is that relates to restrictions on personal data held by companies, and rules on reporting data breaches to authorities in a timely manner. Neither of these seem to relate to AD or similar services? AD doesn't even generally hold personal data.

                scottalanmillerS DustinB3403D CloudKnightC 3 Replies Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @Carnival Boy
                  last edited by

                  @carnival-boy said in GDPR Requiring Centralized Password Management:

                  I don't understand what user/password management has to do with GDPR. My understanding of GDPR is that relates to restrictions on personal data held by companies, and rules on reporting data breaches to authorities in a timely manner. Neither of these seem to relate to AD or similar services? AD doesn't even generally hold personal data.

                  News to me as well. But there is a lot of stuff in there that I don't understand. This is one I hadn't heard about previously.

                  1 Reply Last reply Reply Quote 0
                  • DustinB3403D
                    DustinB3403 @Carnival Boy
                    last edited by DustinB3403

                    @carnival-boy said in GDPR Requiring Centralized Password Management:

                    I don't understand what user/password management has to do with GDPR. My understanding of GDPR is that relates to restrictions on personal data held by companies, and rules on reporting data breaches to authorities in a timely manner. Neither of these seem to relate to AD or similar services? AD doesn't even generally hold personal data.

                    First and Last name of a person is personal data. But so is an email address, birthday, sex, sexual orientation etc.

                    C 1 Reply Last reply Reply Quote 0
                    • CloudKnightC
                      CloudKnight @Carnival Boy
                      last edited by

                      @carnival-boy The basis of it is regarding personal data, but the outer layer is prevention, how are you protecting this personal data.

                      scottalanmillerS C 2 Replies Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @CloudKnight
                        last edited by

                        @stuartjordan said in GDPR Requiring Centralized Password Management:

                        @carnival-boy The basis of it is regarding personal data, but the outer layer is prevention, how are you protecting this personal data.

                        But you can protect equally without central management. Doesn't seem to fit.

                        1 Reply Last reply Reply Quote 0
                        • CloudKnightC
                          CloudKnight
                          last edited by

                          @scottalanmiller Most consultants I work with don't know how to use automation tools like puppet, ansible etc.
                          I agree if you have an RMM tool, this could possibly work.

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @CloudKnight
                            last edited by

                            @stuartjordan said in GDPR Requiring Centralized Password Management:

                            @scottalanmiller Most consultants I work with don't know how to use automation tools like puppet, ansible etc.

                            Sure, but there is a REALLY simple answer there... don't work with consultants who lack the skills to do their jobs proficiently. Using AD as a crutch because "the consultants we hire only use expensive tools because they aren't qualified to find and use the best tools for us" is a very bad reason to use it.

                            Not that AD is bad, it's not, it's great. But using AD because the person advising lacks the skills to give advice is a horrible reason to end up with it.

                            1 Reply Last reply Reply Quote 1
                            • C
                              Carnival Boy @CloudKnight
                              last edited by

                              @stuartjordan said in GDPR Requiring Centralized Password Management:

                              @carnival-boy The basis of it is regarding personal data, but the outer layer is prevention, how are you protecting this personal data.

                              Maybe. But AD is GDPR compliant. It's a secure system, designed with security in mind, at least as far as GDPR is concerned. Using Post-It notes for password management might break GDPR regulations, AD won't.

                              CloudKnightC scottalanmillerS 2 Replies Last reply Reply Quote 0
                              • CloudKnightC
                                CloudKnight @Carnival Boy
                                last edited by

                                @carnival-boy This is what I'm stating, using AD for GDPR compliance 😉

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @Carnival Boy
                                  last edited by

                                  @carnival-boy said in GDPR Requiring Centralized Password Management:

                                  @stuartjordan said in GDPR Requiring Centralized Password Management:

                                  @carnival-boy The basis of it is regarding personal data, but the outer layer is prevention, how are you protecting this personal data.

                                  Maybe. But AD is GDPR compliant. It's a secure system, designed with security in mind, at least as far as GDPR is concerned. Using Post-It notes for password management might break GDPR regulations, AD won't.

                                  He's not saying that AD is a problem, but the solution. My point is that AD is secure, but no more secure than not using AD. AD adds ease of use, but always adds some tiny risk.

                                  1 Reply Last reply Reply Quote 0
                                  • C
                                    Carnival Boy @DustinB3403
                                    last edited by

                                    @dustinb3403 said in GDPR Requiring Centralized Password Management:

                                    @carnival-boy said in GDPR Requiring Centralized Password Management:

                                    I don't understand what user/password management has to do with GDPR. My understanding of GDPR is that relates to restrictions on personal data held by companies, and rules on reporting data breaches to authorities in a timely manner. Neither of these seem to relate to AD or similar services? AD doesn't even generally hold personal data.

                                    First and Last name of a person is personal data. But so is an email address, birthday, sex, sexual orientation etc.

                                    Don't store sexual orientation in AD. Have processes to remove accounts for ex-employees in a timely manner. Job done.

                                    scottalanmillerS CloudKnightC 2 Replies Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @Carnival Boy
                                      last edited by

                                      @carnival-boy said in GDPR Requiring Centralized Password Management:

                                      @dustinb3403 said in GDPR Requiring Centralized Password Management:

                                      @carnival-boy said in GDPR Requiring Centralized Password Management:

                                      I don't understand what user/password management has to do with GDPR. My understanding of GDPR is that relates to restrictions on personal data held by companies, and rules on reporting data breaches to authorities in a timely manner. Neither of these seem to relate to AD or similar services? AD doesn't even generally hold personal data.

                                      First and Last name of a person is personal data. But so is an email address, birthday, sex, sexual orientation etc.

                                      Don't store sexual orientation in AD. Have processes to remove accounts for ex-employees in a timely manner. Job done.

                                      I don't think anyone actually thinks AD is a problem. The question is just "how much of a requirement is it"?

                                      C 1 Reply Last reply Reply Quote 0
                                      • CloudKnightC
                                        CloudKnight @Carnival Boy
                                        last edited by CloudKnight

                                        @carnival-boy said in GDPR Requiring Centralized Password Management:

                                        @dustinb3403 said in GDPR Requiring Centralized Password Management:

                                        @carnival-boy said in GDPR Requiring Centralized Password Management:

                                        I don't understand what user/password management has to do with GDPR. My understanding of GDPR is that relates to restrictions on personal data held by companies, and rules on reporting data breaches to authorities in a timely manner. Neither of these seem to relate to AD or similar services? AD doesn't even generally hold personal data.

                                        First and Last name of a person is personal data. But so is an email address, birthday, sex, sexual orientation etc.

                                        Don't store sexual orientation in AD. Have processes to remove accounts for ex-employees in a timely manner. Job done.

                                        storing sexual orientation in AD would be a bit weird lol...

                                        scottalanmillerS 1 Reply Last reply Reply Quote 1
                                        • scottalanmillerS
                                          scottalanmiller @CloudKnight
                                          last edited by

                                          @stuartjordan said in GDPR Requiring Centralized Password Management:

                                          @carnival-boy said in GDPR Requiring Centralized Password Management:

                                          @dustinb3403 said in GDPR Requiring Centralized Password Management:

                                          @carnival-boy said in GDPR Requiring Centralized Password Management:

                                          I don't understand what user/password management has to do with GDPR. My understanding of GDPR is that relates to restrictions on personal data held by companies, and rules on reporting data breaches to authorities in a timely manner. Neither of these seem to relate to AD or similar services? AD doesn't even generally hold personal data.

                                          First and Last name of a person is personal data. But so is an email address, birthday, sex, sexual orientation etc.

                                          Don't store sexual orientation in AD. Have processes to remove accounts for ex-employees in a timely manner. Job done.

                                          storing sexual orientation in AD would be a bit weird lol...

                                          Storing it anywhere would be pretty weird.

                                          1 Reply Last reply Reply Quote 0
                                          • C
                                            Carnival Boy @scottalanmiller
                                            last edited by

                                            @scottalanmiller said in GDPR Requiring Centralized Password Management:

                                            @carnival-boy said in GDPR Requiring Centralized Password Management:

                                            @dustinb3403 said in GDPR Requiring Centralized Password Management:

                                            @carnival-boy said in GDPR Requiring Centralized Password Management:

                                            I don't understand what user/password management has to do with GDPR. My understanding of GDPR is that relates to restrictions on personal data held by companies, and rules on reporting data breaches to authorities in a timely manner. Neither of these seem to relate to AD or similar services? AD doesn't even generally hold personal data.

                                            First and Last name of a person is personal data. But so is an email address, birthday, sex, sexual orientation etc.

                                            Don't store sexual orientation in AD. Have processes to remove accounts for ex-employees in a timely manner. Job done.

                                            I don't think anyone actually thinks AD is a problem. The question is just "how much of a requirement is it"?

                                            Sure. I understand. But I think any standard, encrypted credentials management system is GDPR compliant. So Workgroups are fine.

                                            CloudKnightC scottalanmillerS 2 Replies Last reply Reply Quote 1
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