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    I have to change cloud drive service yet again

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    • guyinpvG
      guyinpv
      last edited by

      So I was checking out WebDAV, I have one connected on a Win7 computer and one on Win10.
      Except for the Win10 not connecting until I changed registry entries, they are both connected, but no file locks. In fact this appears to be a big deal in NC still:
      https://help.nextcloud.com/t/webdav-lock-on-file-doesnt-work/21451
      https://github.com/nextcloud/server/issues/1308
      https://github.com/nextcloud/desktop/issues/83#issuecomment-377030532

      Then some people have problems with the default Win10 WebDAV client:
      https://help.nextcloud.com/t/windows-10-and-webdav-access/9091
      Not sure what's going on here.

      On top of that, whenever I open a MS Office documents, it prompts for credentials every.single.time.
      https://www.experts-exchange.com/questions/27213603/How-to-stop-webdav-from-prompting-for-credentials-when-accessing-a-public-internet-based-webdav-site.html

      0_1539888728580_creds.png

      That's annoying, boss would never allow this ridiculous extra step.

      So is WebDAV the answer? Kinda meh on that right now. Sure it's not doing local sync, which saves some drive space, but we can't do any work if offline, and annoying prompts, and still no file locks, so really of little benefit it seems. Unless there is a better server than NC which has better support for file locks.

      1 Reply Last reply Reply Quote 0
      • BRRABillB
        BRRABill @guyinpv
        last edited by

        @guyinpv said in I have to change cloud drive service yet again:

        Our account level of O365 doesn't include Sharepoint, just 1TB of OneDrive space.

        What are you on the "Business" plan?

        Maybe it's worth upgrading someone to the $4 a month more plan and getting a sharepoint site.

        guyinpvG 1 Reply Last reply Reply Quote 0
        • guyinpvG
          guyinpv @BRRABill
          last edited by

          @brrabill said in I have to change cloud drive service yet again:

          @guyinpv said in I have to change cloud drive service yet again:

          Our account level of O365 doesn't include Sharepoint, just 1TB of OneDrive space.

          What are you on the "Business" plan?

          Maybe it's worth upgrading someone to the $4 a month more plan and getting a sharepoint site.

          Just one user? Or all users need higher plan to get it?

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @guyinpv
            last edited by

            @guyinpv said in I have to change cloud drive service yet again:

            @brrabill said in I have to change cloud drive service yet again:

            @guyinpv said in I have to change cloud drive service yet again:

            Our account level of O365 doesn't include Sharepoint, just 1TB of OneDrive space.

            What are you on the "Business" plan?

            Maybe it's worth upgrading someone to the $4 a month more plan and getting a sharepoint site.

            Just one user? Or all users need higher plan to get it?

            All who are going to use it need to have the plan.

            1 Reply Last reply Reply Quote 0
            • BRRABillB
              BRRABill
              last edited by

              But I mean you can start with one user (or a few) to see if it fits the bill.

              Also, depending on what it is, you could just share the stuff out.

              1 Reply Last reply Reply Quote 0
              • B
                bnrstnr @guyinpv
                last edited by

                @guyinpv said in I have to change cloud drive service yet again:

                I came in the office this morning immediately greeted with "you need to check the cloud..." because once again, somebody claims they moved files from one folder to another, and they DID move and sync, they saw it happen, but 3 days later all the files were magically moved back to their original location.
                I don't even know under what conditions something like this could happen, it's like an "undo" event or something. My thoughts are that some other computer which was maybe turned off or hadn't synced in a while, uploaded its files back? Some kind of time stamp issue? I've checked all the computer's clocks but who knows.

                This sounds like somebody had their computer off for 3 days, and once they powered it on it synced their local files with the NC server, thus putting back files that were once moved/deleted/whatever... Does this sound possible? Is that how the sync client works?

                guyinpvG 1 Reply Last reply Reply Quote 0
                • guyinpvG
                  guyinpv @bnrstnr
                  last edited by

                  @bnrstnr said in I have to change cloud drive service yet again:

                  @guyinpv said in I have to change cloud drive service yet again:

                  I came in the office this morning immediately greeted with "you need to check the cloud..." because once again, somebody claims they moved files from one folder to another, and they DID move and sync, they saw it happen, but 3 days later all the files were magically moved back to their original location.
                  I don't even know under what conditions something like this could happen, it's like an "undo" event or something. My thoughts are that some other computer which was maybe turned off or hadn't synced in a while, uploaded its files back? Some kind of time stamp issue? I've checked all the computer's clocks but who knows.

                  This sounds like somebody had their computer off for 3 days, and once they powered it on it synced their local files with the NC server, thus putting back files that were once moved/deleted/whatever... Does this sound possible? Is that how the sync client works?

                  That's exactly what I think. I just don't know how that is possible if NC is checking time stamps. Surely it has the knowledge to go the other way around. Telling the lagging computer to remove those files, rather than the computer putting them back.
                  Not only that, but why isn't NC recording that in the audit trails? It doesn't say such-and-so user moved file here. I can't find any trace of the reversal.

                  1 Reply Last reply Reply Quote 0
                  • wirestyle22W
                    wirestyle22 @guyinpv
                    last edited by

                    @guyinpv said in I have to change cloud drive service yet again:

                    I came in the office this morning immediately greeted with "you need to check the cloud..." because once again, somebody claims they moved files from one folder to another, and they DID move and sync, they saw it happen, but 3 days later all the files were magically moved back to their original location.
                    I don't even know under what conditions something like this could happen, it's like an "undo" event or something. My thoughts are that some other computer which was maybe turned off or hadn't synced in a while, uploaded its files back? Some kind of time stamp issue? I've checked all the computer's clocks but who knows.

                    Wouldn't this create two files at worst? It's not going to overwrite a file or folder in a different folder

                    guyinpvG 1 Reply Last reply Reply Quote 0
                    • guyinpvG
                      guyinpv @wirestyle22
                      last edited by

                      @wirestyle22 said in I have to change cloud drive service yet again:

                      @guyinpv said in I have to change cloud drive service yet again:

                      I came in the office this morning immediately greeted with "you need to check the cloud..." because once again, somebody claims they moved files from one folder to another, and they DID move and sync, they saw it happen, but 3 days later all the files were magically moved back to their original location.
                      I don't even know under what conditions something like this could happen, it's like an "undo" event or something. My thoughts are that some other computer which was maybe turned off or hadn't synced in a while, uploaded its files back? Some kind of time stamp issue? I've checked all the computer's clocks but who knows.

                      Wouldn't this create two files at worst? It's not going to overwrite a file or folder in a different folder

                      You'd think. At worst computer 2 would upload those files back to original folders, and not touch the 2nd folder where they were moved to. But nay nay.

                      Almost everything connected to NC is an always-on workstation. But we do have have a couple home laptops that come on every once in again. But if this were the case, we'd be dealing with dozens of messed up files, not just occasional reversals like this event.

                      wirestyle22W 1 Reply Last reply Reply Quote 0
                      • wirestyle22W
                        wirestyle22 @guyinpv
                        last edited by wirestyle22

                        @guyinpv said in I have to change cloud drive service yet again:

                        @wirestyle22 said in I have to change cloud drive service yet again:

                        @guyinpv said in I have to change cloud drive service yet again:

                        I came in the office this morning immediately greeted with "you need to check the cloud..." because once again, somebody claims they moved files from one folder to another, and they DID move and sync, they saw it happen, but 3 days later all the files were magically moved back to their original location.
                        I don't even know under what conditions something like this could happen, it's like an "undo" event or something. My thoughts are that some other computer which was maybe turned off or hadn't synced in a while, uploaded its files back? Some kind of time stamp issue? I've checked all the computer's clocks but who knows.

                        Wouldn't this create two files at worst? It's not going to overwrite a file or folder in a different folder

                        You'd think. At worst computer 2 would upload those files back to original folders, and not touch the 2nd folder where they were moved to. But nay nay.

                        Almost everything connected to NC is an always-on workstation. But we do have have a couple home laptops that come on every once in again. But if this were the case, we'd be dealing with dozens of messed up files, not just occasional reversals like this event.

                        I have never seen a reversal of anything I've ever done in Nextcloud. How many users are accessing it?

                        guyinpvG 1 Reply Last reply Reply Quote 0
                        • guyinpvG
                          guyinpv @wirestyle22
                          last edited by

                          @wirestyle22 said in I have to change cloud drive service yet again:

                          @guyinpv said in I have to change cloud drive service yet again:

                          @wirestyle22 said in I have to change cloud drive service yet again:

                          @guyinpv said in I have to change cloud drive service yet again:

                          I came in the office this morning immediately greeted with "you need to check the cloud..." because once again, somebody claims they moved files from one folder to another, and they DID move and sync, they saw it happen, but 3 days later all the files were magically moved back to their original location.
                          I don't even know under what conditions something like this could happen, it's like an "undo" event or something. My thoughts are that some other computer which was maybe turned off or hadn't synced in a while, uploaded its files back? Some kind of time stamp issue? I've checked all the computer's clocks but who knows.

                          Wouldn't this create two files at worst? It's not going to overwrite a file or folder in a different folder

                          You'd think. At worst computer 2 would upload those files back to original folders, and not touch the 2nd folder where they were moved to. But nay nay.

                          Almost everything connected to NC is an always-on workstation. But we do have have a couple home laptops that come on every once in again. But if this were the case, we'd be dealing with dozens of messed up files, not just occasional reversals like this event.

                          I have never seen a reversal of anything I've ever done in Nextcloud. How many users are accessing it?

                          About 11 users, maybe 18 devices. NC was latest version up until 14 dropped recently. Runs on a VULTR Ubuntu box.

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @guyinpv
                            last edited by

                            @guyinpv said in I have to change cloud drive service yet again:

                            @wirestyle22 said in I have to change cloud drive service yet again:

                            @guyinpv said in I have to change cloud drive service yet again:

                            @wirestyle22 said in I have to change cloud drive service yet again:

                            @guyinpv said in I have to change cloud drive service yet again:

                            I came in the office this morning immediately greeted with "you need to check the cloud..." because once again, somebody claims they moved files from one folder to another, and they DID move and sync, they saw it happen, but 3 days later all the files were magically moved back to their original location.
                            I don't even know under what conditions something like this could happen, it's like an "undo" event or something. My thoughts are that some other computer which was maybe turned off or hadn't synced in a while, uploaded its files back? Some kind of time stamp issue? I've checked all the computer's clocks but who knows.

                            Wouldn't this create two files at worst? It's not going to overwrite a file or folder in a different folder

                            You'd think. At worst computer 2 would upload those files back to original folders, and not touch the 2nd folder where they were moved to. But nay nay.

                            Almost everything connected to NC is an always-on workstation. But we do have have a couple home laptops that come on every once in again. But if this were the case, we'd be dealing with dozens of messed up files, not just occasional reversals like this event.

                            I have never seen a reversal of anything I've ever done in Nextcloud. How many users are accessing it?

                            About 11 users, maybe 18 devices. NC was latest version up until 14 dropped recently. Runs on a VULTR Ubuntu box.

                            That's very few. I was assuming hundreds here.

                            wirestyle22W 1 Reply Last reply Reply Quote 0
                            • wirestyle22W
                              wirestyle22 @scottalanmiller
                              last edited by

                              @scottalanmiller said in I have to change cloud drive service yet again:

                              @guyinpv said in I have to change cloud drive service yet again:

                              @wirestyle22 said in I have to change cloud drive service yet again:

                              @guyinpv said in I have to change cloud drive service yet again:

                              @wirestyle22 said in I have to change cloud drive service yet again:

                              @guyinpv said in I have to change cloud drive service yet again:

                              I came in the office this morning immediately greeted with "you need to check the cloud..." because once again, somebody claims they moved files from one folder to another, and they DID move and sync, they saw it happen, but 3 days later all the files were magically moved back to their original location.
                              I don't even know under what conditions something like this could happen, it's like an "undo" event or something. My thoughts are that some other computer which was maybe turned off or hadn't synced in a while, uploaded its files back? Some kind of time stamp issue? I've checked all the computer's clocks but who knows.

                              Wouldn't this create two files at worst? It's not going to overwrite a file or folder in a different folder

                              You'd think. At worst computer 2 would upload those files back to original folders, and not touch the 2nd folder where they were moved to. But nay nay.

                              Almost everything connected to NC is an always-on workstation. But we do have have a couple home laptops that come on every once in again. But if this were the case, we'd be dealing with dozens of messed up files, not just occasional reversals like this event.

                              I have never seen a reversal of anything I've ever done in Nextcloud. How many users are accessing it?

                              About 11 users, maybe 18 devices. NC was latest version up until 14 dropped recently. Runs on a VULTR Ubuntu box.

                              That's very few. I was assuming hundreds here.

                              Same

                              1 Reply Last reply Reply Quote 0
                              • StrongBadS
                                StrongBad
                                last edited by

                                Hard to imagine NextCloud having these kinds of issues at that kind of scale.

                                1 Reply Last reply Reply Quote 0
                                • guyinpvG
                                  guyinpv
                                  last edited by

                                  Ya nothing makes sense. I can't imagine any file operations being "reversed" that aren't user-caused, except for some kind of bug in NC. A glitch in the database or some kind of operation performing maintenance?

                                  I made sure the server met all specs and requirements, I even upgraded the VULTR box once already, performance wise it's running like a champ as far as CPU and RAM.

                                  Last week I connected a couple computers to WebDav, and naturally I come in this morning to a big error that Windows can't connect to the network location, bla bla. I have to go troubleshoot and then delete and recreate the connection.
                                  This is the kinda crap I'm trying to avoid, I can't have people coming in and randomly losing the whole thing. I keep stressing "robust".
                                  I need a cloud that's built as if people actually need to use it.

                                  wirestyle22W scottalanmillerS travisdh1T 4 Replies Last reply Reply Quote 0
                                  • wirestyle22W
                                    wirestyle22 @guyinpv
                                    last edited by

                                    @guyinpv said in I have to change cloud drive service yet again:

                                    except for some kind of bug in NC

                                    What you are experiencing none of us have experienced though

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @guyinpv
                                      last edited by

                                      @guyinpv said in I have to change cloud drive service yet again:

                                      I need a cloud that's built as if people actually need to use it.

                                      I don't think Vultr is part of your issues.

                                      1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @guyinpv
                                        last edited by

                                        @guyinpv said in I have to change cloud drive service yet again:

                                        Ya nothing makes sense. I can't imagine any file operations being "reversed" that aren't user-caused..

                                        Safe to assume that this is the issue. If you've not witnessed it first hand, that's definitely what it is.

                                        1 Reply Last reply Reply Quote 0
                                        • travisdh1T
                                          travisdh1 @guyinpv
                                          last edited by

                                          @guyinpv said in I have to change cloud drive service yet again:

                                          Ya nothing makes sense. I can't imagine any file operations being "reversed" that aren't user-caused, except for some kind of bug in NC. A glitch in the database or some kind of operation performing maintenance?

                                          If you're using the sync client for everyone. It doesn't take rocket science.

                                          Server -> Client 1 -> Original files ->
                                          -> Client 2 -> Original files -> edits file1.xml -> syncs to Server
                                          -> Client 1 sees different file -> check timestamps -> 'newest' file is kept. Only in this case, the "newest" file is Client1's version because time/date is not correct somewhere.

                                          Not always the case, but happens often. Which is one reason everyone is saying to not use the Nextcloud client to sync shared files.

                                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                                          • JaredBuschJ
                                            JaredBusch @travisdh1
                                            last edited by

                                            @travisdh1 said in I have to change cloud drive service yet again:

                                            Not always the case, but happens often. Which is one reason everyone is saying to not use the Nextcloud client to sync shared files.

                                            Saying not to use it in this fashion. I use the client on hundreds of systems without this issue. because I don't have 5 people trying to write over each other like it is a local shared file.

                                            1 Reply Last reply Reply Quote 1
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