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    Printer Issue

    IT Discussion
    print server server 2012 canon image runner print driver
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    • Minion QueenM
      Minion Queen Banned @coliver
      last edited by

      @coliver said in Printer Issue:

      Are the printers being pushed out via Group Policy? If that's the case it could be pushing out the incorrect driver.

      Wouldn't that affect all the machines though not just these 3 ?

      coliverC 1 Reply Last reply Reply Quote 0
      • coliverC
        coliver @Minion Queen
        last edited by

        @minion-queen said in Printer Issue:

        @coliver said in Printer Issue:

        Are the printers being pushed out via Group Policy? If that's the case it could be pushing out the incorrect driver.

        Wouldn't that affect all the machines though not just these 3 ?

        It should yes.

        Minion QueenM gjacobseG 2 Replies Last reply Reply Quote 0
        • Minion QueenM
          Minion Queen Banned @coliver
          last edited by

          @coliver said in Printer Issue:

          @minion-queen said in Printer Issue:

          @coliver said in Printer Issue:

          Are the printers being pushed out via Group Policy? If that's the case it could be pushing out the incorrect driver.

          Wouldn't that affect all the machines though not just these 3 ?

          It should yes.

          Ugh

          1 Reply Last reply Reply Quote 0
          • Mike DavisM
            Mike Davis
            last edited by

            If you rolled them with a static address instead of DHCP with a reservation, there is a possibility of a duplicate IP address on the network. That will cause symptoms like you are having.

            scottalanmillerS Minion QueenM gjacobseG 3 Replies Last reply Reply Quote 2
            • scottalanmillerS
              scottalanmiller @Mike Davis
              last edited by

              @mike-davis said in Printer Issue:

              If you rolled them with a static address instead of DHCP with a reservation, there is a possibility of a duplicate IP address on the network. That will cause symptoms like you are having.

              Wouldn't be the first time finding that this week.

              1 Reply Last reply Reply Quote 0
              • Minion QueenM
                Minion Queen Banned @Mike Davis
                last edited by

                @mike-davis said in Printer Issue:

                If you rolled them with a static address instead of DHCP with a reservation, there is a possibility of a duplicate IP address on the network. That will cause symptoms like you are having.

                Thank you I will take a look at that!

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  Just verified that it is DHCP, good guess though.

                  1 Reply Last reply Reply Quote 0
                  • Mike DavisM
                    Mike Davis
                    last edited by

                    Is printer set up as a shared printer off a print server, or is it being pushed out as a local printer with a TCP/IP print queue?

                    1 Reply Last reply Reply Quote 0
                    • black3dynamiteB
                      black3dynamite
                      last edited by

                      Can you do a print test page?
                      Is the printer set as the default printer?

                      Minion QueenM scottalanmillerS 2 Replies Last reply Reply Quote 0
                      • AdamFA
                        AdamF
                        last edited by

                        Instinctively, I just want to downvote this post, because I hate printers so much.

                        Minion QueenM 1 Reply Last reply Reply Quote 1
                        • Minion QueenM
                          Minion Queen Banned @black3dynamite
                          last edited by

                          @black3dynamite said in Printer Issue:

                          Can you do a print test page?
                          Is the printer set as the default printer?

                          No to test page yes to the default printer.

                          1 Reply Last reply Reply Quote 0
                          • Minion QueenM
                            Minion Queen Banned @AdamF
                            last edited by

                            @fuznutz04 said in Printer Issue:

                            Instinctively, I just want to downvote this post, because I hate printers so much.

                            OH ME TOO!!!!

                            1 Reply Last reply Reply Quote 0
                            • jt1001001J
                              jt1001001
                              last edited by

                              Power cycle the printer itself, even though some user can print to it I have seen a power cycle fix weird print server issues

                              1 Reply Last reply Reply Quote 0
                              • Minion QueenM
                                Minion Queen Banned
                                last edited by

                                Now we have people having printer issues all over the building. I hate printers.

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @black3dynamite
                                  last edited by

                                  @black3dynamite said in Printer Issue:

                                  Can you do a print test page?
                                  Is the printer set as the default printer?

                                  Nothing come out for the test page.

                                  1 Reply Last reply Reply Quote 0
                                  • black3dynamiteB
                                    black3dynamite
                                    last edited by black3dynamite

                                    Instead of \\server-dns\printshare, try \\server-ip\printshare

                                    1 Reply Last reply Reply Quote 0
                                    • AdamFA
                                      AdamF
                                      last edited by

                                      0_1523650435361_giphy.gif

                                      1 Reply Last reply Reply Quote 1
                                      • Minion QueenM
                                        Minion Queen Banned
                                        last edited by

                                        Ok I finally got a test print to work, from the Print Server it's self.

                                        But still can't print from the desktops.

                                        All the printers that are down are the same model.

                                        Mike DavisM dbeatoD 2 Replies Last reply Reply Quote 0
                                        • Mike DavisM
                                          Mike Davis @Minion Queen
                                          last edited by

                                          Check event viewer. I would probably go in to the printer manager and delete the drivers for that printer and reinstall them.

                                          1 Reply Last reply Reply Quote 0
                                          • DustinB3403D
                                            DustinB3403
                                            last edited by

                                            Is this printer connected to a Fiery Print server?

                                            scottalanmillerS 1 Reply Last reply Reply Quote 0
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