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    Troubleshooting Unifi AP-AC-Lite

    IT Discussion
    ap-ac-lite unifi troubleshooting wifi
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    • DustinB3403D
      DustinB3403 @scottalanmiller
      last edited by

      @scottalanmiller said in Troubleshooting Unifi AP-AC-Lite:

      @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

      Checking warranty with Asus on my RoG laptop.

      Others seem to have reported Creators Update causing this issue with this wireless NIC. . . yay. . .

      Seems like a Windows issue rather than an Asus one then. What’s your MS warranty?

      What is an MS Warranty?

      1 Reply Last reply Reply Quote 0
      • DustinB3403D
        DustinB3403
        last edited by

        FYI at this point I feel like I need someone to look at my wireless directly. . . I feel like @JaredBusch did this morning

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        • DustinB3403D
          DustinB3403
          last edited by

          Just confirming. . .

          In the below screencap this is showing what the AP is getting for performance, correct?

          0_1520711850039_chrome_2018-03-10_14-56-44.png

          Rather than what has been download / uploaded.

          1 Reply Last reply Reply Quote 0
          • DustinB3403D
            DustinB3403
            last edited by DustinB3403

            Creating a Live USB to just validate my assumption of Windows screwing me without buying me dinner first. .

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            • DustinB3403D
              DustinB3403
              last edited by

              Fedora Live

              8 Down 50 Up. . .

              So hardware issue is the only thing it can be. . .

              black3dynamiteB 1 Reply Last reply Reply Quote 0
              • DustinB3403D
                DustinB3403
                last edited by

                0_1520713577092_Screenshot from 2018-03-10 15-25-03.png

                1 Reply Last reply Reply Quote 0
                • black3dynamiteB
                  black3dynamite @DustinB3403
                  last edited by

                  @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                  Fedora Live

                  8 Down 50 Up. . .

                  So hardware issue is the only thing it can be. . .

                  I would also try Ubuntu Live too.

                  DustinB3403D 1 Reply Last reply Reply Quote 0
                  • DustinB3403D
                    DustinB3403 @black3dynamite
                    last edited by

                    @black3dynamite

                    0_1520720684043_Screenshot from 2018-03-10 22-24-00.png

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                    • black3dynamiteB
                      black3dynamite
                      last edited by

                      Have you a speed test with you phone?

                      DustinB3403D 1 Reply Last reply Reply Quote 0
                      • DustinB3403D
                        DustinB3403 @black3dynamite
                        last edited by

                        @black3dynamite Yeah, but I'm not sure how good the phone really is.

                        Google Pixel 2, mixed results but about the same.

                        dbeatoD 1 Reply Last reply Reply Quote 0
                        • dbeatoD
                          dbeato @DustinB3403
                          last edited by

                          @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                          @black3dynamite Yeah, but I'm not sure how good the phone really is.

                          Google Pixel 2, mixed results but about the same.

                          That’s a good phone, what is the Speedtest app results?

                          DustinB3403D 1 Reply Last reply Reply Quote 0
                          • DustinB3403D
                            DustinB3403 @dbeato
                            last edited by

                            @dbeato said in Troubleshooting Unifi AP-AC-Lite:

                            @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                            @black3dynamite Yeah, but I'm not sure how good the phone really is.

                            Google Pixel 2, mixed results but about the same.

                            That’s a good phone, what is the Speedtest app results?

                            351 down 48 up

                            dbeatoD 1 Reply Last reply Reply Quote 0
                            • dbeatoD
                              dbeato @DustinB3403
                              last edited by

                              @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                              @dbeato said in Troubleshooting Unifi AP-AC-Lite:

                              @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                              @black3dynamite Yeah, but I'm not sure how good the phone really is.

                              Google Pixel 2, mixed results but about the same.

                              That’s a good phone, what is the Speedtest app results?

                              351 down 48 up

                              Wow, definitely something going on your computer, I assume this was on the wireless and not with 4G.

                              DustinB3403D 1 Reply Last reply Reply Quote 0
                              • DustinB3403D
                                DustinB3403 @dbeato
                                last edited by

                                @dbeato Yea, testing a few other apps as well.

                                1 Reply Last reply Reply Quote 0
                                • DustinB3403D
                                  DustinB3403
                                  last edited by

                                  Another app, 310 down 47 up

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                                  • DustinB3403D
                                    DustinB3403
                                    last edited by

                                    If I test on ookla i get decent speeds, but it definitely doesn't seem like I'm getting the speed I would expect. .

                                    1 Reply Last reply Reply Quote 0
                                    • crustachioC
                                      crustachio
                                      last edited by

                                      What WPA2 security mode are you using? Make sure it is AES not TKIP.

                                      Also a known-good USB wireless adapter is handy to keep around for times like this.

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