Replacement Software?
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@FATeknollogee said in Replacement Software?:
@JaredBusch said in Replacement Software?:
@dafyre said in Replacement Software?:
RMM: Atera (https://www.atera.com/)
There's somebody here that uses that one... Is it you, @JaredBusch ?
Yes, I use Atera. Works well for my needs.
HAs a lot more functionality than I have spent time to use though.
@JaredBusch How is the Atera agent in Linux desktops? Does it work as good as the Windows agent?
Never used it.
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GLPI + FusionInventory could look after your ticketing and asset management
We're in the process of moving away from OSTicket, it's great for basic stuff but doesn't have much in the way of reporting out of the box.
RMM is sort of on commodo / Itarian... I don't use it much so I can't speak to how well it does or doesn't work.
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@notverypunny said in Replacement Software?:
GLPI + FusionInventory could look after your ticketing and asset management
We're in the process of moving away from OSTicket, it's great for basic stuff but doesn't have much in the way of reporting out of the box.
RMM is sort of on commodo / Itarian... I don't use it much so I can't speak to how well it does or doesn't work.
Never really used FusionInventory or OCS Inventory NG but I did used GLPI a lot and works great has an asset management.
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Zammad is an interesting help desk/ticketing system.
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@scottalanmiller said in Replacement Software?:
@wirestyle22 said in Replacement Software?:
Accounting: Quickbooks
Opinion: I haven't really looks into anything for accounting so this is out of my wheelpark. They seem to be happy with QB, but I'm sure there is much better out there.Wave and Xero
Wave is awesome, but if you need to print checks then it's a no go.
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@stacksofplates said in Replacement Software?:
Zammad is an interesting help desk/ticketing system.
I've been interested to see someone using that.
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@stacksofplates said in Replacement Software?:
@scottalanmiller said in Replacement Software?:
@wirestyle22 said in Replacement Software?:
Accounting: Quickbooks
Opinion: I haven't really looks into anything for accounting so this is out of my wheelpark. They seem to be happy with QB, but I'm sure there is much better out there.Wave and Xero
Wave is awesome, but if you need to print checks then it's a no go.
That killed us early on.
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@scottalanmiller said in Replacement Software?:
@stacksofplates said in Replacement Software?:
Zammad is an interesting help desk/ticketing system.
I've been interested to see someone using that.
Same
Instead of trying it out we're going to spend $15000 on software licences
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I know this thread is over a year old, but for group chat, there's Mattermost. If you get the GitLab integrated version, you can have LDAP authentication without paying for the premium version.
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Ticketing - we are moving from HESK to Connectwise..
Not my choice, and I'm not involved.
(additional comments redacted)
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@scottalanmiller said in Replacement Software?:
@stacksofplates said in Replacement Software?:
Zammad is an interesting help desk/ticketing system.
I've been interested to see someone using that.
We were evaluating it before I left the last company. It was between that and osTicket.
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@scottalanmiller said in Replacement Software?:
@stacksofplates said in Replacement Software?:
@scottalanmiller said in Replacement Software?:
@wirestyle22 said in Replacement Software?:
Accounting: Quickbooks
Opinion: I haven't really looks into anything for accounting so this is out of my wheelpark. They seem to be happy with QB, but I'm sure there is much better out there.Wave and Xero
Wave is awesome, but if you need to print checks then it's a no go.
That killed us early on.
People are continually requesting it and they just say it's not on their roadmap. Oh well.
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@stacksofplates said in Replacement Software?:
People are continually requesting it and they just say it's not on their roadmap. Oh well.
I wonder if they are sponsored by someone who won't allow it?
