ML
    • Recent
    • Categories
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Sub-Ticket Identity from Inside the Ticket

    SodiumSuite
    sodium sodium help desk
    2
    2
    610
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • scottalanmillerS
      scottalanmiller
      last edited by

      Right now, when in a ticket, I can't tell that it is a sub-ticket. There should be some clear indicator that the ticket belongs to a parent and what that parent is. Probably useful to see this in a ticket listing as well, maybe a view option that makes subtickets appear as a list under a parent and are collapseable?

      @sodium

      1 Reply Last reply Reply Quote 1
      • QuixoticJustinQ
        QuixoticJustin
        last edited by

        Sounds like a solid enough plan. @QuixoticJeremy

        1 Reply Last reply Reply Quote 0
        • 1 / 1
        • First post
          Last post