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    Calling any JumpCloud users or employees...

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    • scottalanmillerS
      scottalanmiller @bigbear
      last edited by

      @bigbear said in Calling any JumpCloud users or employees...:

      When installing RDSH it only says you must be part of a domain, not AD particularly.

      Except that the term domain means AD domain, in that context. Otherwise, being on DNS would meet the criteria, and obviously it does not. Domain isn't a generic term and means AD there.

      1 Reply Last reply Reply Quote 1
      • bigbearB
        bigbear
        last edited by

        I'm guessing jumpcloud doesn't provide ntlm but is more of a aws style directory service?

        dbeatoD 1 Reply Last reply Reply Quote 0
        • dbeatoD
          dbeato @bigbear
          last edited by

          @bigbear Jumpcloud uses local accounts on the systems and maintains the policies via the agent on the devices installed.

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @dbeato
            last edited by

            @dbeato said in Calling any JumpCloud users or employees...:

            @bigbear Jumpcloud uses local accounts on the systems and maintains the policies via the agent on the devices installed.

            How do password resets happen? Are they just done via the JumpCloud agent so when you reset them on the service it pushes them out to the local accounts?

            dbeatoD 1 Reply Last reply Reply Quote 1
            • dbeatoD
              dbeato @scottalanmiller
              last edited by

              @scottalanmiller the password reset happen on the Jumpcloud web interface by either the user or IT manager. They call it DaaS with then the agent updating the local account with the respective password.

              1 Reply Last reply Reply Quote 0
              • bigbearB
                bigbear
                last edited by

                Reminds of Novell days, sorta.

                There IS a way to provision RDSH on a workgroup, so I suppose you could use JumpCloud from there, but it's much more of a hack than simple provisioning a AD on RDSH.

                DaaS may have been a poor choice for an acronym for this guys.

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                • stacksofplatesS
                  stacksofplates
                  last edited by stacksofplates

                  So you can't change the password locally through the agent?

                  What happens if you don't have internet at the time your password expires?

                  Or when your password expires but your system is locked/not logged into?

                  1 Reply Last reply Reply Quote 1
                  • G
                    gregorymkeller
                    last edited by

                    Hey folks! Let me provide some feedback for you all on this thread. Absolutely feel free to ping us - our support engineers and my product team and I can dive deep with you to problem-shoot your implementation ideas and strategies.

                    @bigbear - You are correct in that we are not, in the exact sense, a Remote Desktop Session Host provider. Lots of customers, do, drop the JC agent on the virtualized Windows system, bind the users they want deployed on the box to access it, apply policy on the box via our commands execution facility and finally RDP into the system. But you are correct, that is not exactly what we've built. We're also not quite an AWS-style Directory Service - which really is designed and positioned to synch with on-premise ADs to authenticate servers and VDIs in AWS. It's truly more core AD alternative and specifically the base authentication for our customer's system (Mac/Win/Lin), networks (via RADIUS) and apps (via LDAP and SAML). As for DaaS versus some other acronym - we're all certainly flooded with them...Directory as a Service is what it means and what the public started calling us early on. Probably before 'Desktop as a Service'. We liked it...stayed with it.
                    @dbeato Spot on.
                    @scottalanmiller You can't change a password locally on the host (yet)...all changed to all endpoints connected to the identity get updated instantly when the employee changes through their web portal. This said, the credentials on a system are locally cached and remain encrypted, not unlike a Windows host bound to a domain does when it's off the domain or off VPN. It will use the last good/known hash to authenticate.

                    Hope this helps you all and thanks for the great discussion!
                    Greg

                    scottalanmillerS bigbearB 2 Replies Last reply Reply Quote 1
                    • scottalanmillerS
                      scottalanmiller @gregorymkeller
                      last edited by

                      @gregorymkeller by the Agent I meant that your API told your agent to do the change 🙂

                      G 1 Reply Last reply Reply Quote 0
                      • G
                        gregorymkeller @scottalanmiller
                        last edited by

                        @scottalanmiller Ah! Well, in fact, that is architecturally what's going on. In all of its nerdtastic glory...
                        alt text

                        (hit this link if image doesn't display: https://www.evernote.com/shard/s33/sh/4ef4d6a3-f38d-4217-a8ff-2a28fa63ef1b/92cb5a9f8d997ff4)

                        1 Reply Last reply Reply Quote 1
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          JumpCloud Architecture

                          G 1 Reply Last reply Reply Quote 1
                          • G
                            gregorymkeller @scottalanmiller
                            last edited by

                            @scottalanmiller Grazie! Your markup skills are better than mine apparently!

                            scottalanmillerS 1 Reply Last reply Reply Quote 1
                            • scottalanmillerS
                              scottalanmiller @gregorymkeller
                              last edited by

                              @gregorymkeller said in Calling any JumpCloud users or employees...:

                              @scottalanmiller Grazie! Your markup skills are better than mine apparently!

                              I do this a lot 🙂

                              dafyreD 1 Reply Last reply Reply Quote 0
                              • dafyreD
                                dafyre @scottalanmiller
                                last edited by

                                @scottalanmiller said in Calling any JumpCloud users or employees...:

                                @gregorymkeller said in Calling any JumpCloud users or employees...:

                                @scottalanmiller Grazie! Your markup skills are better than mine apparently!

                                I do this a lot 🙂

                                He's a robot, but we can't get him to admit it.

                                1 Reply Last reply Reply Quote 0
                                • bigbearB
                                  bigbear @gregorymkeller
                                  last edited by

                                  @gregorymkeller do you have any customers who have implemented your "DaaS" with an RDSH server?

                                  G 1 Reply Last reply Reply Quote 0
                                  • G
                                    gregorymkeller @bigbear
                                    last edited by

                                    @bigbear - I pinged the crew to see if they have any direct customer experiences and the team indicates it should work fine. The agent gets dropped on the RDSH and when we provision or bind to local accounts on that box, we drop those users in the RDP user group too. That system can not be domain joined obviously (the agent install will reject it, regardless). Give 'er a try!

                                    bigbearB 1 Reply Last reply Reply Quote 1
                                    • DashrenderD
                                      Dashrender
                                      last edited by

                                      I assume this means that RDSH license server doesn't require AD users?

                                      bigbearB 1 Reply Last reply Reply Quote 0
                                      • bigbearB
                                        bigbear @gregorymkeller
                                        last edited by

                                        @gregorymkeller Problem is RDSH requires an AD server or some hacks to get it in workgroup mode, in which case the users session security is very lax.

                                        Does JumpCloud actually contract/sync AD?

                                        dbeatoD 1 Reply Last reply Reply Quote 0
                                        • dbeatoD
                                          dbeato @bigbear
                                          last edited by

                                          @bigbear No, they removed the Active Directory bridge as per below:
                                          https://support.jumpcloud.com/customer/portal/articles/2405730-installing-the-active-directory-bridge

                                          G 1 Reply Last reply Reply Quote 0
                                          • bigbearB
                                            bigbear @Dashrender
                                            last edited by

                                            @Dashrender If you do it in workgroup mode, from what I have seen, its a pretty ugly setup.

                                            Honestly I may endure the expense of Azure AD. It was a really nice setup, but $90 for the DC in the cloud was a surprise I didn't expect and the D11 instance is $220/month or so (on sale right now). So $300/month.

                                            I can do the whole thing on a single box with more power on Vultr for $96 (Windows 2016 license included). Another $52 and I can run an AD box but I found several Microsoft articles stating that in a small single server environment it is acceptable to run AD on the RDSH box.

                                            In our case we have no other AD servers.

                                            dbeatoD 1 Reply Last reply Reply Quote 0
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