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    ScreenConnect on CentOS is sluggish

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    screenconnect centos 7
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    • JaredBuschJ
      JaredBusch
      last edited by JaredBusch

      I know @gjacobse has been dealing with this for NTG also. But ScreenConnect on CentOS 7 is just slow and shitty.

      I have been using it for a week now and while it works well, it works like shit compared to how it ran on Windows.

                bnasc.ad.bundystl.com (CentOS Linux 7.3.1611 64bit / Linux 3.10.0-514.6.1.el7.x8              Uptime: 5 days, 16:55:35
      
      CPU       4.5%  steal:    0.0%   Load   2-core   Mem    95.5%  active:   1.09G   Swap   56.6%
      user:     1.1%  nice:     0.0%   1 min:   0.28   total: 1.70G  inactive:  413M   total: 1.75G
      system:   0.6%  iowait:   2.7%   5 min:   0.44   used:  1.63G  buffers:    12K   used:  1015M
      idle:    95.5%  irq:      0.0%   15 min:  0.24   free:  78.8M  cached:   10.5M   free:   777M
      
      Network    Rx/s    Tx/s   Tasks   96 (146 thr),  1 run,  95 slp,  0 oth  sorted automatically
      eth0        8Kb     4Kb
      lo          3Kb     3Kb    VIRT   RES  CPU%  MEM%   PID USER        NI S    TIME+ IOR/s IOW/s NAME
                                 4.0G  1.4G   0.3  80.5 15855 root         0 S  0:54.34   73K   17K mono
      Disk I/O   In/s   Out/s    230M    5M   3.2   0.3 67135 root         0 R  0:07.75     0     0 /usr/bin/python /usr/bin/glances
      dm-0          0       0    427M    2M   0.0   0.1   659 root         0 S  0:00.96     0     0 NetworkManager
      dm-1          0     37K    320M    2M   0.0   0.1   655 root         0 S  0:07.97     0     0 firewalld
      sda1          0       0     36M    2M   0.0   0.1   476 root         0 S  0:01.57     0     0 /usr/lib/systemd/systemd-journald
      sda2          0       0    125M    1M   0.0   0.1     1 root         0 S  0:05.19     0     0 systemd
      sda3          0     40K     32M  772K   0.0   0.0   630 dbus         0 S  0:01.43     0     0 dbus-daemon
      sr0           0       0    516M  572K   0.0   0.0   623 polkitd      0 S  0:00.30     0     0 polkitd
                                 110M  508K   0.0   0.0 20673 root         0 S  0:00.13     0     0 dhclient
      Mount      Used   Total    540M  496K   0.0   0.0   961 root         0 S  0:51.82     0     0 tuned
      /         1.55G   47.0G     24M  356K   0.0   0.0   626 root         0 S  0:01.52     0     0 /usr/lib/systemd/systemd-logind
      /boot      173M   1014M     19M  300K   0.0   0.0   629 root         0 S  0:32.14     0     0 /usr/sbin/irqbalance --foreground
      _oot/efi  9.45M    200M    279M  288K   0.0   0.0   967 root         0 S  0:00.34     0     0 /usr/sbin/rsyslogd -n
      /run      8.27M    872M    140M  192K   0.0   0.0 67114 root         0 S  0:00.30     0     0 sshd: root@pts/0
      _/user/0      0    174M    123M  164K   0.0   0.0   644 root         0 S  0:01.60     0     0 /usr/sbin/crond -n
      _efivars      0       0    113M   80K   0.0   0.0   632 chrony       0 S  0:00.71     0     0 /usr/sbin/chronyd
      _selinux      0       0     81M   72K   0.0   0.0  1030 root         0 S  0:00.10     0     0 /usr/sbin/sshd
                                  87M   72K   0.0   0.0  1922 root         0 S  0:02.61     0     0 /usr/libexec/postfix/master -w
                                  54M   60K   0.0   0.0   605 root        -4 S  0:00.30     0     0 /sbin/auditd -n
                                  87M   56K   0.0   0.0 67070 postfix      0 S  0:00.00     0     0 pickup -l -t unix -u
                                  45M   16K   0.0   0.0   506 root         0 S  0:00.27     0     0 /usr/lib/systemd/systemd-udevd
                                  90M   12K   0.0   0.0   649 root         0 S  0:00.22     0     0 login -- root
                                 113M   12K   0.0   0.0 20335 root         0 S  0:00.20     0     0 -bash
                                 110M    4K   0.0   0.0 15853 root         0 S  0:00.00     0     0 screenconnect
                                 113M    4K   0.0   0.0 67118 root         0 S  0:00.20     0     0 -bash
                                    0     0   0.0   0.0     2 root         0 S  0:00.60     0     0 kthreadd
                                    0     0   0.0   0.0     3 root         0 S  0:01.98     0     0 ksoftirqd/0
                                    0     0   0.0   0.0     7 root         0 S  0:00.80     0     0 migration/0
                                    0     0   0.0   0.0     8 root         0 S  0:00.00     0     0 rcu_bh
                                    0     0   0.0   0.0     9 root         0 S  0:45.74     0     0 rcu_sched
                                    0     0   0.0   0.0    10 root         0 S  0:02.64     0     0 watchdog/0
                                    0     0   0.0   0.0    11 root         0 S  0:02.67     0     0 watchdog/1
      
      WARNING|CRITICAL logs (lasts 4 entries)
        2017-02-06 10:45:43 > 2017-02-06 10:45:46 CPU IOwait (63.5/63.5/63.5)
        2017-02-06 10:45:11 > 2017-02-06 10:45:14 CPU IOwait (60.1/60.1/60.1)
        2017-02-06 10:44:28 > 2017-02-06 10:44:31 CPU IOwait (65.7/65.7/65.7)
      ~ 2017-02-06 10:43:50 > ___________________ MEM real (1.59G/1.62G/1.64G) - Top process: mono
      
      thwrT 1 Reply Last reply Reply Quote 2
      • JaredBuschJ
        JaredBusch
        last edited by

        Starting a support chat to get things reported, we shall see where this goes.

        JaredBuschJ 1 Reply Last reply Reply Quote 0
        • hobbit666H
          hobbit666
          last edited by

          What command is that?

          I'm running SC on Centos7 and not noticed any issues. Apart from a few when the other end is on a crap connection speed.

          JaredBuschJ 1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch @hobbit666
            last edited by

            @hobbit666 said in ScreenConnect on CentOS is sluggish:

            What command is that?

            glances

            I'm running SC on Centos7 and not noticed any issues. Apart from a few when the other end is on a crap connection speed.

            IT certainly works fairly well. But compared to how it worked on a Windows instance, it is horrible.

            1 Reply Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch
              last edited by

              WARNING|CRITICAL logs (lasts 6 entries)
                2017-02-06 10:52:17 > 2017-02-06 10:52:24 CPU IOwait (62.7/66.0/69.3)
                2017-02-06 10:47:53 > 2017-02-06 10:48:00 CPU IOwait (60.9/64.1/67.3)
                2017-02-06 10:45:43 > 2017-02-06 10:45:46 CPU IOwait (63.5/63.5/63.5)
                2017-02-06 10:45:11 > 2017-02-06 10:45:14 CPU IOwait (60.1/60.1/60.1)
                2017-02-06 10:44:28 > 2017-02-06 10:44:31 CPU IOwait (65.7/65.7/65.7)
              ~ 2017-02-06 10:43:50 > ___________________ MEM real (1.58G/1.61G/1.64G) - Top process: mono
              

              IOwait happening oftenish

              1 Reply Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch @JaredBusch
                last edited by

                @JaredBusch said in ScreenConnect on CentOS is sluggish:

                Starting a support chat to get things reported, we shall see where this goes.

                /sigh

                0_1486400256430_upload-4a63ad41-e237-42c5-b500-dcb9619370ac

                1 Reply Last reply Reply Quote 0
                • thwrT
                  thwr @JaredBusch
                  last edited by thwr

                  deleted: mistake

                  1 Reply Last reply Reply Quote 0
                  • gjacobseG
                    gjacobse
                    last edited by

                    How many clients are you running? We currently have 546 running without to much issue.

                    Obivous questions:

                    • centOS updated?
                    • nGinix running?
                    • System resources?

                    As SAM is more on the OS side, I'd say this is more up his alley than mine. So much of this is still Japanese translated Greek...

                    1 Reply Last reply Reply Quote 1
                    • JaredBuschJ
                      JaredBusch
                      last edited by

                      Support Tech said:

                      Ok, 6.1 has our improved video encoding routine.
                      You may need to assign more CPU to that.
                      Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

                      gjacobseG thwrT scottalanmillerS 3 Replies Last reply Reply Quote 0
                      • gjacobseG
                        gjacobse @JaredBusch
                        last edited by

                        @JaredBusch said in ScreenConnect on CentOS is sluggish:

                        Support Tech said:

                        Ok, 6.1 has our improved video encoding routine.
                        You may need to assign more CPU to that.
                        Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

                        Yes - They push Windows OS pretty hard. Which is 'okay' but dang it,.. we are on centOS and that is where we are staying.

                        scottalanmillerS 1 Reply Last reply Reply Quote 1
                        • thwrT
                          thwr @JaredBusch
                          last edited by thwr

                          @JaredBusch said in ScreenConnect on CentOS is sluggish:

                          Support Tech said:
                          Ok, 6.1 has our improved video encoding routine.
                          You may need to assign more CPU to that.
                          Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

                          Really? I should definitely stop developing bus drivers which run perfectly fine on Mono. How could I even think about doing such a thing?

                          1 Reply Last reply Reply Quote 1
                          • JaredBuschJ
                            JaredBusch
                            last edited by

                            Hmm just clicked to a different group of machines and iotop shows this
                            0_1486401728366_upload-c2105719-d794-4369-8fcf-632790c63440

                            1 Reply Last reply Reply Quote 1
                            • scottalanmillerS
                              scottalanmiller @gjacobse
                              last edited by

                              @gjacobse said in ScreenConnect on CentOS is sluggish:

                              @JaredBusch said in ScreenConnect on CentOS is sluggish:

                              Support Tech said:

                              Ok, 6.1 has our improved video encoding routine.
                              You may need to assign more CPU to that.
                              Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

                              Yes - They push Windows OS pretty hard. Which is 'okay' but dang it,.. we are on centOS and that is where we are staying.

                              Cheaper to push more CPU and RAM at it on Linux. We could double what we have and still be cheaper than where it used to be on Windows. Maybe even quadruple it. And it wasn't that much faster on Windows.

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @JaredBusch
                                last edited by

                                @JaredBusch said in ScreenConnect on CentOS is sluggish:

                                Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

                                While native .NET does have advantages over Mono, that statement alone doesn't make sense. That's only one piece of the puzzle.

                                thwrT 1 Reply Last reply Reply Quote 1
                                • thwrT
                                  thwr @scottalanmiller
                                  last edited by

                                  @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                                  @JaredBusch said in ScreenConnect on CentOS is sluggish:

                                  Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

                                  While native .NET does have advantages over Mono, that statement alone doesn't make sense. That's only one piece of the puzzle.

                                  Totally agree here. Mono does a pretty good job in most cases, even performance-wise.

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @thwr
                                    last edited by

                                    @thwr said in ScreenConnect on CentOS is sluggish:

                                    @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                                    @JaredBusch said in ScreenConnect on CentOS is sluggish:

                                    Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

                                    While native .NET does have advantages over Mono, that statement alone doesn't make sense. That's only one piece of the puzzle.

                                    Totally agree here. Mono does a pretty good job in most cases, even performance-wise.

                                    And why even use Mono? Native .NET is available. I wonder why they don't mention it?

                                    https://www.microsoft.com/net/core#linuxredhat

                                    JaredBuschJ 1 Reply Last reply Reply Quote 1
                                    • gjacobseG
                                      gjacobse
                                      last edited by gjacobse

                                      Current htop sorted by memory:

                                      0_1486401995311_2017-02-06 12_25_59-gene@dny-lnx-sc_~.png

                                      1 Reply Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch @scottalanmiller
                                        last edited by

                                        @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                                        @thwr said in ScreenConnect on CentOS is sluggish:

                                        @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                                        @JaredBusch said in ScreenConnect on CentOS is sluggish:

                                        Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

                                        While native .NET does have advantages over Mono, that statement alone doesn't make sense. That's only one piece of the puzzle.

                                        Totally agree here. Mono does a pretty good job in most cases, even performance-wise.

                                        And why even use Mono? Native .NET is available. I wonder why they don't mention it?

                                        https://www.microsoft.com/net/core#linuxredhat

                                        That is quite new, and they probably have not spent time to change because they prefer windows.

                                        scottalanmillerS 1 Reply Last reply Reply Quote 1
                                        • scottalanmillerS
                                          scottalanmiller @JaredBusch
                                          last edited by

                                          @JaredBusch said in ScreenConnect on CentOS is sluggish:

                                          @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                                          @thwr said in ScreenConnect on CentOS is sluggish:

                                          @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                                          @JaredBusch said in ScreenConnect on CentOS is sluggish:

                                          Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

                                          While native .NET does have advantages over Mono, that statement alone doesn't make sense. That's only one piece of the puzzle.

                                          Totally agree here. Mono does a pretty good job in most cases, even performance-wise.

                                          And why even use Mono? Native .NET is available. I wonder why they don't mention it?

                                          https://www.microsoft.com/net/core#linuxredhat

                                          That is quite new, and they probably have not spent time to change because they prefer windows.

                                          I'm not surprised that they've not put time into it, but just saying that it's slow on Linux because of Mono needs a qualifier like "and we've decided to use Mono for now" or "Native .NET isn't ready yet and lacks something we need". The statement that they make is sensible only because we know Mono is being used by them, but on its own, the statement is weird because Linux is a fully viable Microsoft .NET platform now and it's been a big deal.

                                          I'm not upset that they haven't tested or ported yet, but they could present that better, I feel. And it suggests that moving to Windows for .NET isn't a long term thing as we already have it native on Linux now. So we just have to wait for them to start using it.

                                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                                          • JaredBuschJ
                                            JaredBusch @scottalanmiller
                                            last edited by

                                            @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                                            @JaredBusch said in ScreenConnect on CentOS is sluggish:

                                            @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                                            @thwr said in ScreenConnect on CentOS is sluggish:

                                            @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                                            @JaredBusch said in ScreenConnect on CentOS is sluggish:

                                            Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

                                            While native .NET does have advantages over Mono, that statement alone doesn't make sense. That's only one piece of the puzzle.

                                            Totally agree here. Mono does a pretty good job in most cases, even performance-wise.

                                            And why even use Mono? Native .NET is available. I wonder why they don't mention it?

                                            https://www.microsoft.com/net/core#linuxredhat

                                            That is quite new, and they probably have not spent time to change because they prefer windows.

                                            I'm not surprised that they've not put time into it, but just saying that it's slow on Linux because of Mono needs a qualifier like "and we've decided to use Mono for now" or "Native .NET isn't ready yet and lacks something we need". The statement that they make is sensible only because we know Mono is being used by them, but on its own, the statement is weird because Linux is a fully viable Microsoft .NET platform now and it's been a big deal.

                                            I'm not upset that they haven't tested or ported yet, but they could present that better, I feel. And it suggests that moving to Windows for .NET isn't a long term thing as we already have it native on Linux now. So we just have to wait for them to start using it.

                                            Looks like they are testing it. I asked about it.

                                            That was a subject of our meeting with development last week. They hit some kind of roadblock, but it's definitely being looked into.

                                            scottalanmillerS 1 Reply Last reply Reply Quote 0
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