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    ShadowProtect Recovery Environment

    Scheduled Pinned Locked Moved IT Discussion
    shadowprotect
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    • DashrenderD
      Dashrender
      last edited by

      did you use the old VDI?

      DustinB3403D 1 Reply Last reply Reply Quote 0
      • DustinB3403D
        DustinB3403 @Dashrender
        last edited by

        @Dashrender said in ShadowProtect Recovery Environment:

        did you use the old VDI?

        Same results with old VM, brand new (empty VM) and new and old ISO.

        DashrenderD 1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender @DustinB3403
          last edited by

          @DustinB3403 said in ShadowProtect Recovery Environment:

          @Dashrender said in ShadowProtect Recovery Environment:

          did you use the old VDI?

          Same results with old VM, brand new (empty VM) and new and old ISO.

          Try less RAM.

          DustinB3403D 1 Reply Last reply Reply Quote 0
          • DustinB3403D
            DustinB3403 @Dashrender
            last edited by

            @Dashrender Just tried that, same thing.

            Also tried this on different hosts (non-similar hardware) same results.

            1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender
              last edited by

              so you have a different old VM that it does work on, but all the new ones don't work.. weird. I'd say bad ISO.

              DustinB3403D 1 Reply Last reply Reply Quote 0
              • DustinB3403D
                DustinB3403 @Dashrender
                last edited by DustinB3403

                @Dashrender said in ShadowProtect Recovery Environment:

                so you have a different old VM that it does work on, but all the new ones don't work.. weird. I'd say bad ISO.

                Yeah.. one vm it works on, others it doesn't. So where am I supposed to get a replacement iso... lol

                This month just won't die

                DashrenderD 1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @DustinB3403
                  last edited by

                  @DustinB3403 said in ShadowProtect Recovery Environment:

                  @Dashrender said in ShadowProtect Recovery Environment:

                  so you have a different old VM that it does work on, but all the new ones don't work.. weird. I'd say bad ISO.

                  Yeah.. one vm it works on, others it doesn't. So where am I supposed to get a replacement iso... lol

                  This month just won't die

                  As the backup vendor... my backup software allows me to recreate the ISO as much as I like.

                  DustinB3403D 1 Reply Last reply Reply Quote 0
                  • DustinB3403D
                    DustinB3403 @Dashrender
                    last edited by

                    @Dashrender I mean if the source iso is buggy

                    1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender
                      last edited by

                      I mean get another copy from where ever you got this copy.

                      DashrenderD 1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @Dashrender
                        last edited by

                        @Dashrender said in ShadowProtect Recovery Environment:

                        I mean get another copy from where ever you got this copy.

                        Either that or find the MD5 for the ISO, and make sure your current copy hasn't been compromised.

                        DustinB3403D 1 Reply Last reply Reply Quote 1
                        • DustinB3403D
                          DustinB3403 @Dashrender
                          last edited by

                          @Dashrender yeah... you'd think the MD5 would be right here next to the download.... but it's not... Entering the product key takes you to a temporary page to download the iso, but no such MD5 or hash anywhere on the page...

                          Wonderful..

                          DashrenderD 1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @DustinB3403
                            last edited by

                            @DustinB3403 said in ShadowProtect Recovery Environment:

                            @Dashrender yeah... you'd think the MD5 would be right here next to the download.... but it's not... Entering the product key takes you to a temporary page to download the iso, but no such MD5 or hash anywhere on the page...

                            Wonderful..

                            Many places don't provide the hash for the download. It was just an option I thought of to save you from having to download the whole thing again.

                            DustinB3403D 1 Reply Last reply Reply Quote 1
                            • DustinB3403D
                              DustinB3403 @Dashrender
                              last edited by

                              @Dashrender Yeah... I know. Unfortunately I'm at a standstill with the software as I can't troubleshoot what the issue is.

                              I've made a ticket with StorageCraft and am waiting for a reply.

                              1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender
                                last edited by

                                Hopefully, ultimately it won't matter and you'll simply be able to reinstall XS on a new USB stick and find your SR and recreate your VMs.

                                1 Reply Last reply Reply Quote 0
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