French Get Right to Disconnect
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With the exception of outside customers reaching in, which can be fixed by sending the emails to someone else, any time you can't delete an email automatically probably represents a broken worthflow already.
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@scottalanmiller said in French Get Right to Disconnect:
With the exception of outside customers reaching in, which can be fixed by sending the emails to someone else, any time you can't delete an email automatically probably represents a broken worthflow already.
Which would be almost everyone I've been in. They all use email as a storage repository, and deleting email, are you mad ;).
I delete a lot, my boss has actually given me a hard time about it before... She barely deletes email....
Luckily she doesn't make me keep it. -
@Dashrender said in French Get Right to Disconnect:
@scottalanmiller said in French Get Right to Disconnect:
With the exception of outside customers reaching in, which can be fixed by sending the emails to someone else, any time you can't delete an email automatically probably represents a broken worthflow already.
Which would be almost everyone I've been in. They all use email as a storage repository, and deleting email, are you mad ;).
I delete a lot, my boss has actually given me a hard time about it before... She barely deletes email....
Luckily she doesn't make me keep it.See what a good law it could be?
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@scottalanmiller said in French Get Right to Disconnect:
@Dashrender said in French Get Right to Disconnect:
@scottalanmiller said in French Get Right to Disconnect:
With the exception of outside customers reaching in, which can be fixed by sending the emails to someone else, any time you can't delete an email automatically probably represents a broken worthflow already.
Which would be almost everyone I've been in. They all use email as a storage repository, and deleting email, are you mad ;).
I delete a lot, my boss has actually given me a hard time about it before... She barely deletes email....
Luckily she doesn't make me keep it.See what a good law it could be?
No...The delete thing was only when you are on vacation, and the disconnect didn't mention anything about deleting.
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@Dashrender said in French Get Right to Disconnect:
@scottalanmiller said in French Get Right to Disconnect:
@Dashrender said in French Get Right to Disconnect:
@scottalanmiller said in French Get Right to Disconnect:
With the exception of outside customers reaching in, which can be fixed by sending the emails to someone else, any time you can't delete an email automatically probably represents a broken worthflow already.
Which would be almost everyone I've been in. They all use email as a storage repository, and deleting email, are you mad ;).
I delete a lot, my boss has actually given me a hard time about it before... She barely deletes email....
Luckily she doesn't make me keep it.See what a good law it could be?
No...The delete thing was only when you are on vacation, and the disconnect didn't mention anything about deleting.
If you had a delete law though....
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A delete law for vacation seems dumb and over the top. A law that says while someone is on vacation that they must be allowed to disconnect with no repercussions, that's probably be cool - but you've admitted in the past that that's just not your thing, and in my current situation I kinda feel the same.
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@Dashrender said in French Get Right to Disconnect:
A delete law for vacation seems dumb and over the top. A law that says while someone is on vacation that they must be allowed to disconnect with no repercussions, that's probably be cool - but you've admitted in the past that that's just not your thing, and in my current situation I kinda feel the same.
In a way, though, if you don't delete the emails there are repercussions - someone has to go through all of that old email when they return. I see some value to forced deletions or simply refusing delivery is really what it is, not actually a deletion. Only works for the rank and file, though. Owners, managers, HR, senior people it could never happen that way.
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@scottalanmiller said in French Get Right to Disconnect:
@Dashrender said in French Get Right to Disconnect:
A delete law for vacation seems dumb and over the top. A law that says while someone is on vacation that they must be allowed to disconnect with no repercussions, that's probably be cool - but you've admitted in the past that that's just not your thing, and in my current situation I kinda feel the same.
In a way, though, if you don't delete the emails there are repercussions - someone has to go through all of that old email when they return. I see some value to forced deletions or simply refusing delivery is really what it is, not actually a deletion. Only works for the rank and file, though. Owners, managers, HR, senior people it could never happen that way.
Yeah, I get where you're coming from. But rejecting the messages doesn't mean it won't pile up for them any more than the messages just sitting in the box until you return. The sender can just send it again when you return. Or send it to your boss, who passes it along to you upon your return.
It's great to allow people to truly disconnect, but to expect that work they would have done if they were there to simply disappear or be done by someone else seems odd - would be great of course though...
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@Dashrender said in French Get Right to Disconnect:
@scottalanmiller said in French Get Right to Disconnect:
@Dashrender said in French Get Right to Disconnect:
A delete law for vacation seems dumb and over the top. A law that says while someone is on vacation that they must be allowed to disconnect with no repercussions, that's probably be cool - but you've admitted in the past that that's just not your thing, and in my current situation I kinda feel the same.
In a way, though, if you don't delete the emails there are repercussions - someone has to go through all of that old email when they return. I see some value to forced deletions or simply refusing delivery is really what it is, not actually a deletion. Only works for the rank and file, though. Owners, managers, HR, senior people it could never happen that way.
Yeah, I get where you're coming from. But rejecting the messages doesn't mean it won't pile up for them any more than the messages just sitting in the box until you return. The sender can just send it again when you return. Or send it to your boss, who passes it along to you upon your return.
It's great to allow people to truly disconnect, but to expect that work they would have done if they were there to simply disappear or be done by someone else seems odd - would be great of course though...
I think it likely helps, though. By eliminating a queue it forces things to be triaged normally upon return. Think of these two examples of the same thing:
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You return to work to 1,000 missed messages. You now have to choose to work from the oldest to the newest, the newest to the oldest or attempt to prioritize things within the queue. All while new emails come in and you don't know which things have been handled and what has not. You feel like you have to be caught up and are responsible for everything that you missed as soon as you arrive.
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You return to work to zero emails. Emails come in faster than normal, but not 1,000 all in a single block. You can use normal triage processes to decide how to handle them. No special workflow needed. Just handle things as they come in, and let your boss know if work comes in faster than you can handle.
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I'm completely onboard with emails being blocked to your account while you are on vacation - that part I completely agree with for the reasons you mentioned - it also ensure that your boss is taking care of things that are emergent while you are away.
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@Dashrender said in French Get Right to Disconnect:
I'm completely onboard with emails being blocked to your account while you are on vacation - that part I completely agree with for the reasons you mentioned - it also ensure that your boss is taking care of things that are emergent while you are away.
I think that that is what they mean by deleted.
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@scottalanmiller said in French Get Right to Disconnect:
@Dashrender said in French Get Right to Disconnect:
I'm completely onboard with emails being blocked to your account while you are on vacation - that part I completely agree with for the reasons you mentioned - it also ensure that your boss is taking care of things that are emergent while you are away.
I think that that is what they mean by deleted.
lol the use of the term deleted just seems weird. Deleted to me means that it came in and was then removed.
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@Dashrender said in French Get Right to Disconnect:
@scottalanmiller said in French Get Right to Disconnect:
@Dashrender said in French Get Right to Disconnect:
I'm completely onboard with emails being blocked to your account while you are on vacation - that part I completely agree with for the reasons you mentioned - it also ensure that your boss is taking care of things that are emergent while you are away.
I think that that is what they mean by deleted.
lol the use of the term deleted just seems weird. Deleted to me means that it came in and was then removed.
Well that is the way email works. The message is received and then the receiving server checks the rules, nukes the message and sends an auto reply.
There is nothing useful in the RCPT TO responses of the SMTP protocol that would generate a response.
So, the message has to be received and then dropped.
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@Dashrender said in French Get Right to Disconnect:
@scottalanmiller said in French Get Right to Disconnect:
@Dashrender said in French Get Right to Disconnect:
I'm completely onboard with emails being blocked to your account while you are on vacation - that part I completely agree with for the reasons you mentioned - it also ensure that your boss is taking care of things that are emergent while you are away.
I think that that is what they mean by deleted.
lol the use of the term deleted just seems weird. Deleted to me means that it came in and was then removed.
Well, it kinda is. It exists in transit, and then is dropped. So it's deleted from memory and the server, but there was never deliver to the end user in the first place. So it's a little odd, but it's accurate. Any email that is refused deliver is deleted in a sense.
